Sales Customer Service
Resume:
MIKE MADDOX
Apartment C108
Chattanooga, TN 37415
********@*****.***
OBJECTIVE
To obtain a position to work with customers to provide the best fitting
services for their needs and at the same time work with a dynamic team
which will allow me to expand my leadership skills and utilize my
management skills.
SUMMARY OF QUALIFICATIONS
. Over 18 years of experience working in diverse retail sales
and customer service environments.
. Excellent customer service skills with ability to develop long
lasting customer relationships.
. Proven record as a top sales performer.
. Skilled in areas of order processing, inventory control, and
cashier management.
. Hardworking, energetic, and reliable; recognized for assuming
additional responsibilities.
. Excellent problem solver with strong sales analysis and
reporting skills.
PROFESSIONAL EXPERIENCE
Sales Associate
Kinder's Furniture Mall, Rossville, GA 03/2010 - 8/2010
. Assisted customers in finding the furnishings that would
complement their style and home.
. Attained maximum sales in the company, by keeping outstanding
client satisfactions with concentration to details and follow-ups
during an entire sales cycle.
. Exceeded weekly and monthly sales quotas.
? Awards - #1 Top Selling Associate for March and April 2010.
? Awards - Employee of the Month April 2010.
Sales Manager
Furniture Row, Louisville, KY 02/2008 - 10/2009
. Administrated daily store operations, including inventory
control, ordering, and deposits.
. Led team members to exceed weekly and monthly sales quotas to
generate $3,000,000 of sales revenue per year.
. Trained team members about sales and corporate culture.
. Enforced company policies and managed employee relationships.
? Grew personal sales to $1,000,000 in 2008.
? Awards - #1 Sales Manager from 380 Stores Nationwide
Sales Associate
Furniture Row, Chattanooga, TN 12/2006 - 02/2008
. Assisted customers in finding the furnishings that would
complement their style and home.
. Attained maximum sales in the company, by keeping outstanding
client satisfactions with concentration to details and follow-ups
during an entire sales cycle.
. Exceeded weekly and monthly sales quotas.
? Awards - #1 Sales Associate in Chattanooga 2007.
Design Consultant
Lowe's, Chattanooga, TN 12/2005 - 12/2006
. Designed kitchen cabinetry, bathrooms, flooring, and windows
for customer satisfaction.
. Consulted and guided customers in remodeling and renovating
kitchen cabinetry, bathrooms, flooring, upgrading appliances, and
windows.
. Attained maximum sales in the company, by keeping outstanding
client satisfactions with concentration to details and follow-ups
during an entire sales cycle.
. Exceeded weekly and monthly sales quotas.
Design Consultant
Home Depot, Chattanooga, TN 03/1999 - 12/2005
. Designed kitchen cabinetry, bathrooms, flooring, and windows
for customer satisfaction.
. Consulted and guided customers in remodeling and renovating
kitchen cabinetry, bathrooms, flooring, upgrading appliances, and
windows.
. Attained maximum sales in the company, by keeping outstanding
client satisfactions with concentration to details and follow-ups
during an entire sales cycle.
. Exceeded weekly and monthly sales quotas.
EDUCATION
Dalton State College, Dalton, GA 09/1996 - 05/2001
. Bachelors of Applied Science in Marketing Systems
. Associates of Applied Science in Business Administration
Accredited Kitchen and Bath Design Consultant 2004
COMPUTER SKILLS
. MS Word, Excel, PowerPoint
. Point of Sales Systems
. Windows XP, Vista, Windows 7
INTERESTS
. Volunteering with Habitat for Humanity, Volunteering with
Special Olympics, Life Guarding
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate