Customer Service Vice President

CAROLYN WOOD, CPA

***********@*****.*** 203-***-****

Audit and enterprise Risk Management Executive

Results oriented Audit and Enterprise Risk Management leader. Experienced

in creating and managing internal and operational audit functions and

enterprise risk programs for brand name consumer goods and pharmaceutical

manufacturers and a global market research company (Bristol-Myers Squibb,

Duracell, ACNielsen, Terex Corporation). Proven ability in hiring and

developing personnel. Effective in managing team members remotely based.

Solid financial technical skills and business acumen coupled with a strong

service orientation (internal and external). Broad knowledge of and

experience in domestic and international business environments and

cultures. Demonstrated success in transitioning from a corporate financial

role to a line financial role. Hands-on managerial approach.

Financial Controls/SOX Business Process Improvement

Enterprise Risk Management Forecasting and Budgeting

Board of Directors Ethics and Compliance Management

Interaction

Audit Program Development

Professional Experience

TEREX CORPORATION, Westport, CT

2005 - Present

$4B manufacturer of heavy metal equipment

Vice President, Compliance and Risk (2009 - Present)

Created and implemented a global enterprise risk assessment program (i.e.

strategic, operational, financial and compliance risks).

. Developed an enterprise risk assessment program that enabled

the first ever cross-business risk mitigation prioritization

plan

. Managed investigations of alleged wrongdoings and concluded

on results and actions to be taken

. Established a mechanism to share best practices resulting in

cost reductions related to redundant efforts

Vice President, Internal Audit (2005 - 2009)

Created and managed a world-wide internal audit function comprised of 9

team members focused on financial controls and operational business

processes.

. Identified control deficiencies that enabled the company to correct the

books and records and limit its exposures in the areas of reporting and

regulatory compliance

. Conducted reviews of operational processes that identified opportunities

to:

. Reduce raw material inventory levels by 50% while reducing

incidents of stock outs and improving customer service

. Double the success rate of a business unit's prospecting and

bidding process while reducing rework on its manufacturing

planning process by 15%

. Leverage collective purchasing power resulting in raw

materials' cost reductions of 10%

ACNielsen (acquired by VNU in 2000), New York, NY 1998 - 2005

$4B global provider of market research data and insights

Vice President, Operational Audit

Created and managed ACNielsen's internal audit function, and then following

acquisition by VNU created and led an Operational Audit function comprised

of 10 team members

. Developed an operationally focused audit approach that identified

opportunities to reduce costs and cycle times and improve cash flows and

sales. For example:

. Identified opportunities to improve a business' return on

investment related to $30M in new product development

expenditures

. Identified opportunities to improve prospecting success by

implementing CRM system

. Positioned the group as a value-added Provider as demonstrated by

requests for reviews by regional CFO's

. Implemented audit software improving department productivity 30% while

reducing costs by 20%

. Established mechanisms to share best practices across the company

CAROLYN WOOD, CPA ***********@*****.*** Page Two

PRICEWATERHOUSE COOPERS, Stamford, CT 1997 - 1998

Director-Business Development

Identified and developed professional services sales opportunities.

. Designed a strategic business plan for developing an internal audit

services practice that uncovered business opportunities valued at $1.7M

in 12-month period, while realizing $1.2M in sales in the same period

DURACELL INC., (subsequently acquired by Gillette and then Procter &

Gamble), Bethel, CT 1989 - 1997

Director of Finance, Latin America (1994 - 1997) Reported to the

Segment President

Performed financial reporting and analysis, forecasting, budgeting and

control activities for the Latin America region.

. Designed a financial forecasting process for Latin American subsidiaries

improving forecasting accuracy and reducing processing time by 75%

. Directed the development of reporting systems to identify gaps in

customer service

. Developed hedging strategy for the Venezuelan subsidiary protecting $10M

of net investment and yielding a gain

. Redirected intercompany product purchases to reduce import duties 26%

. Directed the implementation of a standardized IT system which facilitated

reporting and analysis and reduced administrative processing costs by 25%

Vice President, Internal Audit (1992 - 1994)

Director, Internal Audit (1989 - 1992)

Created and led the company's world-wide internal audit function which

included evaluating internal control environments and providing

consultative services for other financial and non-financial systems.

. Created a world-wide internal audit function which included:

V developing procedures to eliminate the company's internal

control weaknesses

V recruiting, training and developing 25 professionals

V designing the function's strategy and approach

. Redesigned an order fulfillment process, improving customer service 80%

while reducing costs 50%

. Redesigned the supply chain, resulting in 27% reduction in inventory

while improving customer service 5%

. Pioneered the company's TQM initiatives through the sponsorship of teams

and training of employees

BRISTOL-MYERS, New York, NY 1987 - 1989

Internal Audit Manager

. Directed the assignments of 32 professionals, balancing the

needs and time requirements of the projects with the

abilities and growth potential of the individuals

. Recruited top candidates for employment

. Counseled professional staff regarding performance and career

advancement opportunities.

KPMG, PEAT, MARWICK, New York, NY 1979 - 1987

Senior Manager, Audit

. Directed all technical and administrative audit functions for

a variety of clients concurrently, from publicly held

organizations to a complex, multi-location organization

. Supervised 2 - 15 people

. Clients included JCPenny, US division of Lonhro, Barnard

College and Carnegie Foundation

Education and Professional Certification

Bachelor of Business Administration, Major: Accounting

Bernard M. Baruch College, New York, NY

. Summa Cum Laude (6th in class of 600)

. Member Beta Alpha Psi (National Honor Society for Accounting

Majors)

. Member Baruch College Accounting Society (Office Held:

Secretary)

President, Institute of Internal Auditors, Westchester/Fairfield Chapter

(1998 - 1999)

Secretary, Institute of Internal Auditors, Westchester/Fairfield Chapter

(1999 - 2000)

Certified Public Accountant - State of New York

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