Customer Service Sales

I SACC O. C ISNEROS 262-***-****

**** ** *** ******* ********* 53142 **************@*****.***

Th

I am actively seeking a key role in an organization in need of a qualified professional proven advanced in depth

technical knowledge in mechanical/electronics equipments, outstanding customer service, and demonstrated record

of responsibility and time management skills. I have established reputation for highly reliable and effective in retail

services and customer care.

I am highly motivated, self directed professional with years of experience in maintaining a fast pace and pivotal role in

dynamic environments. I also apply sound judgment to identify and resolve problems. I am capable hands on worker in

installation or repair of equipment. I also am service oriented driven with distinguished safety record. I am a dedicated employee

with strong work ethic, professionalism, positive mental attitude, commitment to excellence. I provide excellent organizational

skills; able to learn new skills rapidly; flexible to changing priorities.

C O R E C O M P E T E N C I E S

Strong Sense of Responsibility. Excellent track record of dependability. Outstanding ability to juggle many tasks yet

delivers excellent results. Consistently recognized by colleagues for cross discipline talents in needs analysis,

troubleshooting and problem resolution in fast paced environments as well as providing outstanding customer care.

Creative Problem solver. Proven ability to troubleshoot and develop creative, innovative solutions to technical challenges;

Insightful and Articulate. Excellent interpersonal and communication skills. Interacted with all levels from executives and

administration personnel to customers and staff, covering all ends of the spectrum

Thrive in a Team Environment. Initiate action and follow through to conclusion of any commitment. Capably learn new

skills. React flexibly to changes in priority and direction, assume increased responsibilities as needed, and motivate other to

achieve objectives and sales

A R E A S O F E X P E R T I S E

Time Management Problem Identification/Resolution

Troubleshooting Organizational Development

Tasks Coordination and Prioritization Multi Tasking

P R O F E S S I O N A L E X P E R I E N C E

Sales associate Sears holding Kenosha WI 2010 2010

Communicate with customers on there needs and wants to provide them with a solution and a product

Maintain an aggressive yet professional sales approach to achieve sale goals

Juvenile Advocate Tarrant county Arlington TX 2008 2009

Work with social workers to ensure our clients were staying out of trouble and in school, maintaining a positive lifestyle,

and becoming a productive citizen.

Take clients to anger management and drug classes, show them positive outlets in the community and help build character

to build up there self esteem.

VENDOR REPRESENTATIVE Advantage Sales and Marketing Arlington, TX 2007 2009

Manage and perform functions including fixing displays, giving credit on returns, and pricing items

Interface and communicate with store managers, and educate store employees on products

VENDOR REPRESENTATIVE Highpoint Southwest Services Arlington, TX 2004 2007

Coordinated and prioritized various duties such as organizing displays and product pricing

I SACC O. C ISNEROS P AGE 1 OF 2

I SACC O. C ISNEROS 262-***-****

7016 97 Ave Kenosha Wisconsin 53142 **************@*****.***

Th

Worked with store managers and store employees to ensure objectives are met

CABLE TECHNICIAN Charter Cable Fort Worth, TX 2003 2007

Performed installation of cable, phone line and computer modems in house or apartments

Administered problem troubleshooting and upgrade of services; provided excellent customer service to clients

Sales rep Coca Cola park city, IL 1999 2001

manage sales accounts and coordinate building displays in prime sale locations

Work with store managers to ensure our objectives are met and all merchandise was filled to reach maximum

sales

E D U C AT I O N

Completed Basics Anatomy and Physiology Courses

Completed a Nursing and Medical Terminology Class

University of Texas Brownsville, TX 2003 2004

Completed Various Courses

Gateway Technical College Kenosha, WI 2000 2001

I SACC O. C ISNEROS P AGE 2 OF 2

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