Summary
More than * years experience in the event production and hospitality
industry ranging from healthcare conference planning to client retention
and return on investment analysis. Past member of PCMA, MPI and
currently works for Site. Possess a deep understanding of the business
and financial aspects of meeting planning including, strong project
management, time management, and interpersonal communication skills.
Passionate about increasing sales, law, negotiation, and marketing.
Entrepreneurial, analytical, honest, result driven, able to multitask
and understanding of clients' needs.
SKILLS
Software experience: iMIS, ShowCare, Laser, Cvent, Sabre, Quark, social
networking tools and Microsoft Office
Expertise: contract negotiation, public speaking, product and service
sales and logistics
Experience
SmithBucklin Corporation - Chicago, I'll 09/06-present
Performance Trust Capital Partners Representative via SmithBucklin -
Chicago, IL
Manages all aspects of corporate event planning, including an annual
conference with a $330,000 budget. Produces and manages on-site, 3-day
educational meetings to drive sales. Duties include negotiating hotel
and event contracts, building attendee registration system, monitoring
and transporting on-site marketing materials including printed marketing
products, personalized education binders, and market updates. Oversees
event set-up, orders all food and beverage, determines AV needs, travel
needs, manages speakers and assists with presentations, adjust the
agenda on-site as needed, main contact for attendees before the event
and on-site.
In order to produce superior events effectively, learned their business
concepts and marketing techniques used to interact with customers.
Attendee reviews have positively increased since managing the events.
Meeting and Event Coordinator
Develops and updates conference Web sites, linking together numerous
vendor links and social networking tools. Designs attendee data
transfers and membership data uploads to link registration information
with networking tools.
Manages conference logistics and registration for events with up to
10,000 attendees for seven associations in the Technology, Business, and
Healthcare industries including; SGNA, ACG, NAON, IOUG, Site, and APRA.
Determines on site layout and flow as well as oversees event set up and
on site registration. Prepares budgets for all events, creates request
for proposals, audits income statement and accounting information,
produces and analyzes registration and housing reports, and recommends
and adjusts guarantees/budgets based on industry patterns and trends.
Utilizes industry contacts and relationships to determine the most
suitable venue and provider based on each client's event specific
requirements. Educates clients and provides recommendations on location,
room blocks, and additional services. Negotiates favorable rate with
hotels and vendors. Determines the most viable concessions and finalize
contract negotiations on approximately 300 contracts a year. Audits
final invoices and follows up on delinquent attendee payments.
Liaison for the Caribbean and Technology vendors for SmithBucklin.
Trains staff members and conducts annual performance reviews; provides
solutions to high level customer services issues.
Forms cohesive working relationships with outside vendors such as CVB
representatives, internal staff, external clients, boards and
committees. Manages and strengthens relationships with vendors in the
hotel, software, and service industries through continuous communication
and attendance of industry events.
Creates and implements policies and procedures for all events. Produces
and updates conference specific section of client's annual work plan.
Works with other departments to effectively manage project deadlines.
Confirms marketing material has correct information and is released on
schedule.
Talley Management Group, American Cancer Society - Mt. Royal, NJ
Contracted 04/06-08/06
Registration and Housing Manager
Developed procedures and managed registration and housing for three
international conferences hosted by the American Cancer Society,
including the on-site registration of 7,000 attendees, created
production and distribution logistics of seven different conference bags
and materials. Arranged shipping of all on-site materials, supervised
preparation and distribution of promotional materials.
Responsible for hiring, training, and managing 50 volunteers and
temporary staff, assisted VIP speakers.
Focused on areas of program development and preparing the CME/CNE
accreditation applications for 450
speakers. Also, participated in gathering sponsorship quota totaling
$100,000.
Philadelphia Bar Association-Philadelphia, PA
08/05-03/06
Meeting Coordinator
Managed the on-site conference and education center. Responsibilities
included preparing and disseminating electronic and printed meeting
notices, producing meeting materials, ordering catering and audio visual
equipment, managing registration on-site, updating membership records in
iMIS, and collecting CLE information. Creating and updating the meeting
schedule for the center.
Liaison for committee chairs: worked with committee members to
understand their unique styles and requirements for meetings,
recommended venues, collected meeting information, and assisted in
content development and topic research. Provided pre-planning and
on-site assistance for high profile external meetings, elections, and
events for PBA.
STA Travel-Philadelphia, PA
10/04-08/05
Travel Advisor
Sold all aspects of world travel and helped clients plan their perfect
vacation. Sold plane tickets, rail passes, tours and cruises.
Partnered with MTV to produce events. Resulted in increased package
sales of 30%. Booked travel for Temple University staff and organized
events on campus.
Education
Temple University, School of Tourism and Hospitality Management -
Philadelphia, PA 2006
M.A., Tourism and Hospitality Management (Hospitality Law, Marketing and
Accounting classes)
Internship at Cordish Development Company, Atlantic City Outlet, "The
Walk"- Marketing & Tourism Intern
Canisius College - Buffalo, NY 2003
B.A., Communications, Concentration in Public Relations and Marketing
Study Abroad Programs 2002
University of North London - London, England,
University of the Sunshine Coast - Queensland, Australia
2003