Project Manager Training

NEIL J. HANSEN

**** *** **** *** *******, GA ****2 ? H: 770-***-**** ? C: 678-***-****

? ********@**********.***

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INTELLIGENCE ANALYST / TRAINER

Active Secret Security Clearance

Top-notch business and intelligence analyst with proven success in a wide

variety of military and business environments. Proven experience in

providing the right solution through the collection, evaluation, and

analysis of available information. [pic]

DISTINCTIVE QUALIFICATIONS

Over 20 years of success in collecting, evaluating, creating, and utilizing

intelligence information. ? Highly skilled leader experienced in directing

intelligence collection operations. ? Exceptional trainer and evaluator. ?

Remarkable operational analysis, consulting, report writing, and staff

development strengths. ? Astutely responds to rapidly changing situations

with relentless focus on accomplishing goals. ? Unparalleled ability to

develop/implement improvement plans to achieve top performance results. ?

Talented in managing high-tech assets/advanced technology, and the

implementation of large-scale projects. ? Adept in complex solutions

management, expense control, and efficient resource allocation

SKILLS SUMMARY

Business Analyst Personnel Management and Leadership ? Intelligence

Analysis Communications / Presentations / Public Speaking ? IT Management

Instruction / Training / Course Development ? Program Management Project /

Implementation Management ? Business Development

PROFESSIONAL EXPERIENCE

Military Analyst - Senior Business Analyst / Project Manager,

SA Technologies, Inc., Marietta, GA, Apr 2005 - Mar 2010

Ensured the Army's needs and requirements were properly integrated into the

design of the user interface of the Army's Brigade Combat Team

Modernization (formerly Future Combat System) program. Led the review and

editing of requirements, specifications, business processes, and

recommendations related to the program. Established and managed

partnerships with program's partners, the military intelligence community,

and other stakeholders critical to achieving the program's strategic goals;

educated and partnered with the program leadership, including Boeing, the

U.S. Army, and other key political and program decision-makers on overall

objectives; and coordinated intelligence needs and requirements for the

program. Prepared written reports on results of studies & assigned

projects. Coordinated proponent input and assessments of requirements

associated with other assessment processes. Identified needs and evaluated

alternative business solutions with client leadership. Continuously sought

opportunities to improve program position and strengthen relationships on

behalf of SA Technologies, led business development efforts on behalf of

modernization team.

. Coordinated and conducted 250+ soldier interviews and successfully

developed functional specifications and use cases to ensure quality

design specifications and on-time delivery.

. Identified gaps in program requirements and recommended solution that

resulted in the savings of hundreds of man-hours and over $100,000.

. Managed user testing process which enable the program and the Army to

assess the ability of the system design effectively support

individual, unit, and multi-echelon planning. Included development of

test scripts, management of testing, and acceptance process.

. Led modernization team business development; which included an

initiative to effectively increase communication with intelligence

community, senior military personnel, prominent government leadership,

and members of Congress to promote awareness and gain support of

program development and positioning; revived a stagnating customer

relations campaign.

. Analyzed & evaluated training needs; planned, developed, and provided

training, workshops and staff development programs to provide required

military knowledge and disciplines for advancement of the program.

Operations Manager / Investigator, Law Offices of Stephen M. Katz, Atlanta,

GA, Feb 2004 - Apr 2005

Managed law firm operations to include business development, client intake,

and daily management of clients and customer needs. Supervised all office

management and financial issues to include data entry, accounts payable,

payroll, managing the organization's HR, budgets, suppliers, etc. Managed

all IT and network administration, to include voice and data. Improved the

operational systems, procedures, and policies in support of the law firm's

mission, specifically support better reporting, information flow, and

management of business process and customer service geared toward overall

operational excellence. Prepared summaries, memoranda, correspondence, and

detailed written reports related to investigations. Contributed to the

preparation of briefings, presentations, and other informational products.

Conducted complete factual investigations and document analysis for

preparation of litigation pleadings and discovery, subpoenas, Equal

Employment Opportunity Commission charges, case analysis, and other legal

documents.

. Successfully relocated office without any loss of service hours.

Managed all facility issues, movement of office materials and needs.

Negotiated procurement and managed implementation of all office

equipment and IT needs. Project came in $10,000 under budget.

. Significantly improved customer satisfaction leading to 50%

improvement in client retention.

. Led the planning and development, of strategic business and

performance goals, short and long-term objectives, plans, budgets,

programs, and policies. Evaluated operating results throughout the

organization to ensure that organization growth and objectives were

being met.

UNITED STATES ARMY - Military Intelligence Officer - 1989-2003

Watch Officer, Atlanta, GA, Nov 2001 - Dec 2003

Performed and managed training readiness and exercise programs for the

Crisis Action Center, 3A/USARCENT. Directed a team of eight in the

operation of a Crisis Action Center during Operations Enduring Freedom and

Iraqi Freedom. Managed the flow of all information to and from headquarters

to ensure the most efficient utilization of operational, intelligence, and

sustainment resources. Tracked and reported the status and location of

multiple U.S. Army, Marine, and UK forces spread throughout the Southwest

Asia region. Exercised responsibility for the development of plans,

policies, and administration of training, readiness, and programs for

personnel, subordinate commands, and the 3A/USARCENT Headquarters.

. Revised Crisis Action Center procedures to deal with 33% reduction in

assigned personnel. Resulted in significant increase in the accuracy

of tracking and reporting of critical combat information despite the

reduction in resources.

. Personally trained new members of the team on all aspects of the

operation. Developed training manuals for future team development.

. Guaranteed compilation and delivery of daily executive summaries and

presentations for senior level U.S. and Coalition personnel. Re-

designed the daily report format to include real-world, real-time

applicability. Resulted in critical impacts to the Operations.

. Recognized by Chief of Staff for exceptional accomplishments and

outstanding support in a critically understaffed war-time environment.

Exceptional trainer, selected to train all incoming Watch personnel.

Intelligence Targeting Officer / Information Systems Officer, Atlanta, GA,

1998 - 2001

Directed a team of four in the analysis and processing of intelligence and

operational situation reports to develop the most effective uses of limited

military resources. Acted as technical advisor to the command's senior

level staff and subordinate commands on directorate policies, programs, and

procedures. Purchased and integrated three new information systems into

the organization's system architecture. Maintained daily operation of the

section automation equipment to include LAN/WAN connectivity and system

training.

. Served as director of major studies and/or projects directed by higher

headquarters that impact on the mission, programs, or operations of

the directorate and headquarters.

. Information Systems Officer responsible for the procurement,

readiness, networking, and security of all information systems.

Performed and managed all IT related training.

. Coordinated and delivered new information systems; spearheaded an

improved system architecture that raised staff performance and overall

level of operational effectiveness.

Operations Officer / Intelligence Trainer, Dublin, CA, 1996 - 1998

Directed a group of senior leaders in the planning and execution of

simulation exercises, training programs, and special events for a 600-

person organization. Demonstrated excellent project management, delegation,

and team management strengths. Sustained multi-project ownership while

facilitating achievement of project time lines and maximization of

resources. Performed duties as the brigade Information Management Officer

responsible for all Information Technology: procurement, readiness,

security, and training. Responsible for all technology enhancements,

contracting, and procurement decisions. Provided the active component staff

with administrative, logistical, and information systems support. Brigade

Action Officer responsible for managing the Observer/Controller and

Simulations Coach course. Planned, coordinated, and executed multiple

training courses that provided the organization with 80 well-trained

evaluators to meet the demands of future exercises.

. Increased efficiency of the planning process including reforming

project/program management methodologies and improving the tracking of

assets to enhance asset management functions.

. Selected as lead trainer and evaluator of intelligence tasks during

exercises over more senior officers. Redesigned the training course

that provided the organization with 80 well-trained evaluators to meet

the demands of future exercises

. Developed an automation system testing protocol that significantly

reduced system outages and downtime.

Intelligence Company Commander, Fort Huachuca, AZ, 1995 - 1996

As Company Commander, comprehensively managed an organization of 200

soldiers including eight senior leaders in providing training to Army and

Marine Intelligence Officers. Full inventory control of $16M+ in equipment

and extensive supplies that supported operational deployments. Coordinated

all human resource management functions including training, performance

evaluations, and HR compliance. Managed all technology enhancements,

contracting, and procurement decisions.

. Controlled an $800K budget encompassing operational expenses and

maintenance fees to sustain readiness of high-tech, specialized

equipment; handled purchasing from outside suppliers.

. Established weekly project goals, allocated assignments, monitored

staff performance, and consistently ensured timely completion of multi-

faceted, simultaneous projects.

. Constructed field operation execution plans, determining best

utilization of resources and designed mobilization plans for rapid

deployment of all vast supplies and equipment.

. Constant re-evaluation of asset management and unpredictable, high-

risk conditions.

Intelligence Instructor / Trainer / Writer, Fort Huachuca, AZ, 1993 - 1995

Planned and executed the classroom instruction and tactical training of

U.S. Army, Marine, Air Force, and foreign military officers. Instruction

focused on leadership, staff planning processes, intelligence collection

methods, and intelligence analysis methodologies. Analyzed training needs

to develop new training programs or modify and improve existing programs.

Evaluated instructor performance and the effectiveness of training

programs, provided recommendations for improvement. Planned, developed, and

provided training and staff development programs as all instruction manuals

and guides were updated for current analysis methods.

. Served as a personal mentor to 12-15 young officers per course cycle.

. Responsible for the evaluation of the officers' current capabilities

and future potential.

. Personally selected by the Course Manager to restructure training and

update doctrinal manuals to leverage modern information systems.

ADDITIONAL POSITIONS: (Full detail available upon request)

Intelligence and Security Officer, Fort Ord, CA, 1992 - 1993

Assistant Intelligence and Security Officer, Fort Ord, CA, 1991 - 1992

Intelligence Platoon Leader, Fort Ord, CA, 1990 - 1991

Administrative / Personnel Officer, Fort Ord, CA 1989 - 1990

Retail Sales Manager, Ridgewood, NJ 1986-1989

EDUCATION

Combined Arms Service Staff School, US Army Command and General Staff

College - Fort Leavenworth, KS, 1996

Military Intelligence Officer Advanced Course, US Army Intelligence Center

and School - Fort Huachuca, AZ, 1993

Military Intelligence Officer Basic Course, US Army Intelligence Center and

School - Fort Huachuca, AZ, 1989

Bachelor of Arts in Political Science, Seton Hall University - South

Orange, NJ, 1989

COMMUNITY SERVICE

Founding Member GA Sled Hockey Foundation; USA Hockey - Atlanta, GA

Sponsor / Youth Mentor KSU Ice Hockey

Logistics Chairman 2004 US National Figure Skating Championships

Community Fundraiser

Youth Spiritual Education & Mentoring

US Army Volunteer of the Year - Youth Coach

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