Customer Service Years Experience

Location:

Posted:

December 21, 2010

Victoria L. Angwin

********@***.***

MERCHANDISING/RETAIL POSITION

HIGHLIGHTS OF QUALIFICATIONS

. Over 15 years experience in all phases of Merchandising

. Deliverance of the highest level of Customer Service

. Excellent team member with positive attitude

. Can work in a fast paced and stressful environment

. Highly organized and able to meet deadlines

. Stamina to stand/walk for extended periods of time

. Ability to lift 40lbs and push/pull up to 25lbs on a regular basis

. Manual and finger dexterity a plus

RELEVANT EXPERIENCE

. Ability to read, follow and replenish merchandise according to plan-o-

gram/schematic diagram.

. Provide customer with full shelf conditions, neatly merchandised

displays and shelves, building and maintaining merchandise displays,

stocking and properly rotate product, ensuring accurate price

tags/point of sale in all departments.

. Provide excellent service to retail companies in areas of merchandise

cycle visits, one time visits, new store rollouts, remodels, resets,

fixture installations, demonstrations and in-store promotional events.

. Establish and maintain a rapport with key store individuals.

. Identify and communicate individual store problems and opportunities

to the appropriate company personnel.

. Maintain a timely and accurate call schedule.

. Direct presentations, seminars and consultations to store personnel to

effectively communicate the benefits and product information of our

clients brands.

EMPLOYMENT HISTORY

Merchandiser Kayser-Roth Corporation, Greensboro, NC 1998 - 2008

Merchandiser Dooney and Bourke, Everett, WA 2005-2008

Merchandiser Fossil, Los Angeles, CA 2003-2005

Selling Specialist Calphalon, Kirkland, WA 1993-1998

EDUCATION

AA Business - Bellevue Community College, Bellevue, WA