ELLEN MURPHY
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** ***** ******, ******, ** 021**-***-***-
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SUMMARY
. Accomplished Senior Human Resources professional / Office Manager
. Over the past 15 years has played a key role as a business partner to
senior management at a $5M investment advisory firm in Boston.
. Offers a unique breadth and depth of skills with expertise in the
following functions:
Recruitment Employee Relations /Vendor
Relations On-Boarding Process Corporate
Relocations/Renovations
Benefits Administration Office Services
Policy Development and Implementation Special Events
PROFESSIONAL EXPERIENCE
TRILLIUM ASSET MANAGEMENT CORPORATION; Boston, MA
Human Resources /Office Manager (1996-2010)
Reported to Senior Vice President of Finance and Administration,
effectively managed day-to-day operations and provided human resource
leadership and support for this socially responsible investment firm with
assets exceeding $950M; budget $850K.
. Collaborated with brokers and introduced changes to medical plans that
reduced company premium approximately 18% while maintaining the same
level and quality of benefits to employees.
. Administered company benefits including medical, dental, disability,
flexible spending and COBRA. Primary resource for external service
providers and internal clients resolving issues quickly and
completely.
. Built strong vendor relationships and managed negotiations with
insurers and service/supply companies to achieve maximum savings.
. Conducted new employee orientations that included benefits education
sessions.
Led recruiting efforts and reduced costs by 15%-30% per hire by
sourcing, screening and identifying qualified candidates to fill open
positions.
. Reorganized and periodically updated employee policy manual to reflect
new employment trends and legislation. Acted as an internal
consultant providing guidance and interpretation of policies as
needed.
. Created the company's first formal on-boarding process that reduced
learning curve for new employees, accelerated their productivity and
set them up for success.
. Managed major renovation of office to support organizational growth
that included budgeting, scheduling, interior and electrical
renovations, furniture procurement and "greening" of the office. $200k
project was completed successfully within budget and with minimum
impact on productivity.
. Conducted needs assessment and created/delivered programs to recognize
employees for outstanding achievements.
. Communicated with landlord regarding any facility/tenant issues
including lease negotiations and renewals.
. Planned off site meetings and special events (corporate training
retreats, 25th anniversary of company) including creation of budget,
venue and program.
PROFESSIONAL RELATIONS & RESEARCH; Manchester, MA
Administrative Manager (1994-1996)
Provided administrative support to Owner/President and handled diverse
responsibilities in corporate office including recruiting, benefits
administration and development/implementation of human resource policies.
Maintained privately owned property and building and supervised all related
services.
. Managed major conversion and installation of new PC-networked system that
improved efficiency. Scheduled and coordinated training on new software
programs that shortened learning curve for end-users.
ELLEN MURPHY
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PROFESSIONAL EXPERIENCE
OLSTEN KIMBERLY QUALITY CARE; Boston, MA
Manager, Administrative Services and Human Resources (1991-1994)
Reported to Senior Vice President, Human Resources, directed staff of six;
budget $1.4M.
. Directed/implemented major relocation project. Led team of contractors
in efficient transition of 70+ employees to 28K sq. ft. facility on
schedule and within $500k budget. Communicated move related procedures
to all levels in organization. Recognized by peers for this effort with
"Customer Service and Excellence Award."
. Managed administrative operations, real estate/facilities maintenance,
telecommunications, purchasing, travel bureau, space and personnel
programs focusing on cost-effectiveness and improved services.
. Established new office systems and vendor relationships. Negotiated
prices reducing expenses by 23%.
. Supervised company downsizing effort after acquisition; consolidated
office space to accommodate staff reductions, negotiated disposition of
assets; terminated equipment leases and service contracts. Final
employee to close corporate offices.
. Conceptualized, marketed and launched corporate programs that improved
employee engagement and boosted morale: New Employee Orientations;
Wellness/Fitness Plan; Safety/Self Defense Program; and Career
Transition/Outplacement Program.
TRAINING AND EDUCATION
Lesley University, Cambridge, MA (accelerated program toward B.S. in
Business Management)
Bentley College, Waltham, MA (Certificate Programs in both Human Resource
Management and Benefits Management)
Boston Business School, Boston, MA (two-year business program)
MS Office Skills
CURRENT AFFILIATIONS
Member, Society for Human Resources Management
Member, Northeast Human Resources Association
Certified Yoga Instructor