Quality Control Manager

MICHAEL L. WISDOM

***** ******** **** ******.****@*****.***

El Paso, Texas 79934 Mobile: 281-***-****

SUMMARY OF QUALIFICATIONS

Exacting and technically adept professional with over eight years of

distinguished service as a radio and communications systems operator and

maintainer for the US Army. Demonstrated expertise in managing complex

communications systems vital to the successful completion of long-term

missions in extremely arduous environments. Solid qualifications in

strategic planning, personnel supervision, training, resource management,

and continuous process improvement initiatives. Known for technical skills

and dedication to duty; recognized for competence and ability to make

critical decisions.

CORE COMPETENCIES:

. Communications Equipment

. Personnel Management

. Quality Control

. Safety / Security

. Component-Level Troubleshooting

. Human Resources Administration

. Mentoring / Coaching

. Cryptographic Equipment

Hold current Secret Security Clearance

PROFESSIONAL EXPERIENCE

COMMUNICATIONS NETWORK MANAGER/ RADIO OPERATOR - MAINTAINER

US Army, Worldwide Assignments 06/2002 - 09/2010

. Served as technical subject matter expert and supervisory point of

contact for the operation, installation, troubleshooting, repair,

maintenance and testing of state-of-the-art radio and communications

equipment. Performed quality control inspections and maintained 100%

accountability and operability of complex, robust electronic equipment

valued at $10M+.

. Led, assisted, and trained multi-disciplinary technical teams in the

setup of communications at remote sites for the receipt, processing

and distribution of encrypted command and control information, air

track data, and messages over geographically diverse terrain in active

combat zones. Managed backup emergency systems, pre-flight setups, in-

flight maintenance, and radio checks.

. Formal positions included Enhanced Position Location Reporting System

(EPLRS) Supervisor, Radio Relay Transmission (RETRANS) Supervisor,

Joint Airborne Battle Staff (JABS) Radio Operator and Technician, and

Military Affiliate Radio System (MARS) Supervisor.

. Coordinated the installation and maintenance of computerized battle

command and situational awareness systems (including GPS) in vehicles.

Provided auxiliary communication support throughout Alaska and

conducted radio checks and status updates for HAM radio operators.

. Briefed senior command elements on network status, equipment, uptime,

downtime, and maintenance issues as well as rekeying and Over the Air

Rekeys (OTARs). Directly responsible for providing a General with

communication abilities, internet, and Tactical Satellite (TACSAT)

during travels.

. Loaded encryption keys and operated and maintained Communications

Security (COMSEC) devices. Installed Cat-5 cable, fiber optics, and

switches. Installed and configured phones.

. Managed and monitored the professional development, morale, safety,

and security of up to nine subordinate soldiers, two other

noncommissioned officers, and their families.

. Served as liaison for foreign national contractors providing support

for communications. Performed compliance reviews of contracts.

Initiated background checks for potential contractors.

Key Accomplishments

. Praised for performing programming, establishing circuits, and

assigning channels necessary to establish a secure communications

network for 1,900+ users. Recognized for implementing diverse

architectures and protocols to integrate radios and other devices into

higher level systems and platforms.

. Personally selected to establish and manage a communications network

two counties wide and up to 40 miles between sites through diverse

terrain to support Operation Phantom Thunder.

MICHAEL L. WISDOM PAGE 2

EDUCATION

Completed coursework toward Bachelor of Science in Computer Science

University of Maryland University College, Adelphi, Maryland

Anticipated completion May 2012

CERTIFICATION

(T2) Enhanced Position Location Reporting System (EPLRS) Network Manager

and Programmer

Raytheon/ US Army, 02/2006

TECHNICAL SKILL SET

Software

. Microsoft Office Word, Excel, PowerPoint, Outlook

. Adobe Dreamweaver

. HTML/CSS

Communications/ Computerized Equipment

. SINCGARS radios

. Harris Radios (117, 151, and 150)

. Various types of antennae, including OE-254, AB-1386/U, AS-3449/VSQ-1

. Tactical Satellite communications

. Force XXI Battle Command Brigade and Below (FBCB2)

. Enhanced Position Location Reporting System (EPLRS)

. AN/PSN-13, Defense Advanced Global Positioning System (GPS) Receiver

(DAGR)

COMSEC Devices

. Tactical Local Area Network Encryption (TACLANE Encryptors)

. KOI-18 Key Tape Reader

. KOK-13 Crypto Generator

. KYK-13 Electronic Transfer Device

. AN/CYZ-10 Data Transfer Device

Cryptographic Protocols

. DS-102 protocol for key transfer

. Crypto Ignition Key (CIK)

. Software (DSP) based encryption

. Smart Module key loaders

AWARDS & DECORATIONS

Iraq Campaign Medal w/ three Campaign Stars

Army Commendation Medal

Army Achievement Medal (2)

Army Good Conduct Medal (2)

National Defense Service Medal

Global War on Terrorism Service Medal

Soldier of the Month, 59th Signal Battalion (April, May, September 2004)

Solider of the Quarter, 59th Signal Battalion (October 2004)

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