Customer Service Manager
Resume:
David Small
Houston, TX 77057
PROFESSIONAL SKILLS SUMMARY
• Rotating Products • Filing, Organization & Record keeping
Word Processing & Desktop Publishing
• Daily & Monthly Business Reporting
• Sales & Expense Reporting • Public Relations & Customer Service
• Supply & Materials Management • Staff Training & Supervision
Business Development
• Quarterly Business Conference Meeting
EMPLOYMENT EXPERIENCE
Dishwasher/ Manager in Training (MIT) Trainer 2000 to 2010
Ryan's Steakhouse
Surfside Beach, SC
www.ryans.com
Rotating the food products for three times a week.
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Assisting and handling the customers’ situation.
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Training the staffs and upcoming managers weekly in my department.
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Evaluating and grading the staffs’ performance.
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Cross training.
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Business Owner 2007 to 2009
Amway, Incorporation
Ada, Michigan
www.amway.com
Attending business conference every quarterly.
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Promoting and demo the marketing materials and general correspondence.
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Maintained supply inventory and processed weekly orders.
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Reconciled weekly cash receipts.
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Training and teaching new prospects to form to my organization.
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New prospects build their own organization as to my organization (matrix structure).
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Reward pay performance.
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EDUCATION
Associates Degree in Business Administration, Completed September 2009, American Intercontinental
University, Hoffman Estates, IL
Bachelor's Degree in Business Administration (GPA – 3.3), Completed December 2010, American
Intercontinental University, Hoffman Estates, IL
VOLUNTEER ACTIVITIES
Volunteer, Myrtle Beach the Bi LO at the Beach Marathon Race (Feb., 14, 2010)
Fundraiser, March of Dimes (Mar., 17, 2010)
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