PAUL F. MORGAN
** ******* ****** ( Maynard, MA **754
(C) 617-***-**** ( ********@*******.***
DIRECTOR / MANAGER:
Professional Business Services, Projects, Accounts
Quality- and customer-driven professional with history generating high-
margin long-term revenue streams with major organizations in public,
private, and government sectors. Masterfully identifies and secures
prospects with highest value, returns, and future potential. Quickly
becomes authority on new products, trends, and competitive landscapes.
Leverages advanced business, technical, and sales acumen to create custom
solutions which revolutionize clients' daily operations. Seamlessly
coordinates cross-functional teams on both small- and large-scale projects
within strict specifications, budgets, and deadlines.
Prospecting ( Strategic Analysis & Planning ( Business Development (
Solution Selling
Project Development & Management ( ROI Forecasting ( Cost & Quality Control
( P&L
Key Relationship Building & Retention ( Negotiations ( Cross-Functional
Leadership
SYSTEMATICS, INC., Westborough, MA ( 1/2007 - 1/2010
~$10M leader in storage solutions serving law enforcement, higher
education, healthcare, business, and government sectors.
Director - Information Management Services (IMS)
Prospected, identified, and secured new business opportunities. Served as
company expert on records management, filing, and storage solutions.
Analyzed customer needs. Marketed custom solutions. Developed return-on-
investment (ROI) projections on products and services. Quoted, planned,
scheduled, and monitored all projects. Negotiated vendor contracts. Managed
project and customer support teams in achievement of all targets.
Achievements:
. Saved clients major time, effort, and costs, developing leading-edge
custom solutions to fit unique needs of each high-traffic organization.
. Sold 1st virtual RFID Asset Management Tracking System in company history
for $95K to Massachusetts Dept. of Professional Licensure; achieved 25%
gross profit margin.
. Secured 1st sale of Barcode Tracking Systems to police department in
company history for $35K to Watertown Police Dept.; achieved 30% gross
profit margin.
. Led 40 staff on seamless delivery of 2 of largest file conversions in
company history for Worcester and Plymouth county courts for $625K;
achieved 20% gross manpower margin.
. Eliminated substantial time and effort for both county courts, reducing
file retrieval time from 45-60 minutes to 20 minutes per walk-in client,
and delivery time from 45 to 15 minutes.
ADVANCED RECORD MANAGEMENT SERVICES (ARMS), Danvers, MA ( 4/2003 - 1/2007
~$9M document solutions provider serving healthcare, law firm, and business
sectors.
Account Manager & Project Manager
Coordinated and led all aspects of daily operations within 2 divisions:
Media Storage Vault, and Document Shredding. Partnered closely with Sales
Department to formulate and execute strategic business development plans
with new and existing clients. Prepared and negotiated Schedule A
agreements. Supported sales representatives. Administered monthly billing
for ~500 accounts totaling +$190K. Trained clients on Data Storage Tape
Management Software. Managed both on- and offsite cross-functional project
employees, and all quality control.
PAUL F. MORGAN
( Page 2 (
********@*******.***
(Account Manager & Project Manager, ARMS, cont.)
Achievements:
. Produced $130K and $65K on monthly basis for Storage and Shredding,
respectively.
. Expanded company archives by +25%, managing flawless transfer of 200K
archival boxes from Allmerica Financial Corporation to ARMS.
. Managed 100% accurate and timely transfer of +10M multidisciplinary
records from Partners Healthcare to ARMS; involved 50 staff processing
~60 linear miles of records.
XEROX CORPORATION, Boston, MA ( 3/2001 - 3/2003
+$18B leading Fortune 500 global document management company.
Account Manager - Fleet Bank
Led +20 employees in Reprographics Department at Fleet's headquarters in
Boston, MA, and managed 10 employees at Fleet branch in Hartford, CT.
Chaired weekly meetings with sales representatives from Fleet. Conducted
quarterly presentations with senior management from both Xerox and Fleet.
Achievements:
. Generated $1.5M in annual billing from 4 major metropolitan bank
locations: Boston, MA, Hartford, CT, Philadelphia, PA, and New York, NY.
. Ensured 100% adherence to all contractual needs and requirements at all
times, working closely with Xerox Sales and Senior Account Management
teams.
. Honored with Xerox Golden Eagle Award for consistent outstanding
leadership, performance, and contributions.
ADDITIONAL PROFESSIONAL HISTORY
IRON MOUNTAIN, Burlington, MA ( 1998 - 2000
World leader in information management services, assisting +140K
organizations in 39 countries on 5 continents with storing, protecting, and
managing their information.
Operations Manager
. Directed and oversaw all daily operations of 25 couriers servicing 500-
600 accounts daily including all time sensitive, emergency and after-hour
deliveries.
. Drove development of numerous new accounts, partnering closely with Sales
Department.
. Maintained optimal margins for Transportation Department, administering
all P&L.
. Spearheaded management of multiple business-critical projects including
preparing and shipping disaster recovery testing for major clients.
EDUCATION & PROFESSIONAL DEVELOPMENT
Criminal Justice Program, Middlesex Community College, Bedford, MA
Certificate in Windows 2000 (Pro, Server & Advanced) - Clark University
Business, Computer Science, Accounting & History - Bentley College of
Continuing Education