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Customer Service Manager

Location:
Arvada, CO, 80003
Posted:
December 22, 2010

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Resume:

Matthew Crater

**** ******* ******

Arvada, CO **005

303-***-****

abhzi0@r.postjobfree.com

PROFESSIONAL PROFILE

Dependable, multi-dimensional drafter with six years of drafting experience and strong interpersonal

and customer service skills, looking to advance within the construction industry.

Technical Skills CAD Skills

• •

AutoCAD 2-D and 3-D Advanced drawing ability

• •

Revit Architecture Land surveying

• •

Structural Drafting Soil types

• •

3DS max design for solids modeling Renderings

• •

Commercial Drafting Bubble and sketch diagrams

• •

Residential Construction Client surveys

• •

Auto lisp and project management Mechanical drafting skills

• •

Solid Works mechanical modeling Documentation to create working drawings

• •

Microsoft office 2004 and 2007 Structural code knowledge

• Photoshop

EDUCATION

Westwood College, Denver, CO Graduated 12/2009

Associates of Computer Aided Design / Architectural Drafting

WORK EXPERIENCE

Jump Street LLC, Thornton, CO 2008-2010

Manager

• Assisting in the drawing and building of trampolines, tables, and equipment using Revit

Architecture 2009 and AutoCAD 2008.

• Working as a manager to train and supervise support staff on daily duties.

• Ensuring that staff safety regulations and company liability.

Colaroso Grading, Arvada, CO 04,2010-07,2010

Laborer

• Set grades and made a consistent two percent slope.

• Dug utilities and marked their locations after replacing them or fixing them.

• Read plans and adjusted roadway transitions according to specifications.

Floor and Décor Outlets of America 07,2010-present

Associate

• Gives design and installation advice to contractors and customers.

• Match colors and materials to make textures and themes throughout client’s homes.

• Design displays and lay on ” recycled concrete board so customers can have ideas for what

they want in their home or business.

• Gained experience in customer service and human relations.

• Operated forklift around sales floor as well as in the warehouse.

VOLUNTEER EXPERIENCE

Pomona High School, Arvada, CO 2008- Present

Drafting Student Teacher

• Student teaching with in CAD classrooms

• Commercial renovation garden project for Bear Creek K-8 School.

• For more information on the garden remodel visit,

http://www.jeffersonfoundation.org/press/2008/mar27_win.htm



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