Customer Service Manager
Resume:
Matthew Crater
Arvada, CO **005
*************@*****.***
PROFESSIONAL PROFILE
Dependable, multi-dimensional drafter with six years of drafting experience and strong interpersonal
and customer service skills, looking to advance within the construction industry.
Technical Skills CAD Skills
• •
AutoCAD 2-D and 3-D Advanced drawing ability
• •
Revit Architecture Land surveying
• •
Structural Drafting Soil types
• •
3DS max design for solids modeling Renderings
• •
Commercial Drafting Bubble and sketch diagrams
• •
Residential Construction Client surveys
• •
Auto lisp and project management Mechanical drafting skills
• •
Solid Works mechanical modeling Documentation to create working drawings
• •
Microsoft office 2004 and 2007 Structural code knowledge
• Photoshop
EDUCATION
Westwood College, Denver, CO Graduated 12/2009
Associates of Computer Aided Design / Architectural Drafting
WORK EXPERIENCE
Jump Street LLC, Thornton, CO 2008-2010
Manager
• Assisting in the drawing and building of trampolines, tables, and equipment using Revit
Architecture 2009 and AutoCAD 2008.
• Working as a manager to train and supervise support staff on daily duties.
• Ensuring that staff safety regulations and company liability.
Colaroso Grading, Arvada, CO 04,2010-07,2010
Laborer
• Set grades and made a consistent two percent slope.
• Dug utilities and marked their locations after replacing them or fixing them.
• Read plans and adjusted roadway transitions according to specifications.
Floor and Décor Outlets of America 07,2010-present
Associate
• Gives design and installation advice to contractors and customers.
• Match colors and materials to make textures and themes throughout client’s homes.
• Design displays and lay on ” recycled concrete board so customers can have ideas for what
they want in their home or business.
• Gained experience in customer service and human relations.
• Operated forklift around sales floor as well as in the warehouse.
VOLUNTEER EXPERIENCE
Pomona High School, Arvada, CO 2008- Present
Drafting Student Teacher
• Student teaching with in CAD classrooms
• Commercial renovation garden project for Bear Creek K-8 School.
• For more information on the garden remodel visit,
http://www.jeffersonfoundation.org/press/2008/mar27_win.htm
Contact this candidate