Customer Service Manager

K ayla Ellison

** ******** * ****

Palm Coast, Fl 32164

386-***-****

***********@*****.***

Experienced in providing effective customer service and supervisory skills. Taught

and supervised 75% of my front end employers. Helped increase customer service

by strong problem solving and hands on listing skills.

E XPER I ENCE

March 2008 to October 2010 Customer Service Manager

Wal-mart

Supervised employers of 9 to 20

Performed duties as lead worker on my shift

Filled in for absent workers and called in substitues

Handled customers complaints

A ugust 2006 to November 2007 Moneycenter Cashier

Wal-mart

Assisted customers in returning and exchanging merchindise

Accepted payments of cash, checks, debit and credit cards

Abili ty to multitask while being professional

Assisted customers in locating i tems around the store

E DUCAT IO N

A tlantic High School Certificate

of Completion

Daytona Beach Community College General

E ducation Diplomia

ADD I T I O NAL ED UCAT ION

Ashworth University Forsenic

Science Certificate

L icenses

Certified Nursing Assistant

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