Bill Gorski
Buckeye, AZ *****
********@***.***
Job Objective
A position in operations management requiring initiative and the ability to multitask.
SKILLS SUMMARY
Nearly 20 years of progressive experience within the propane industry, with a proven track record of
exceeding goals through effective employee management. I am analytical, and a problem solver who works
through issues while training employees to follow my lead.
Work Experience
Amerigas - Arizona 9/05 - 11/10 Market (Area) Manager
Was directly responsible for supervising 5 managers, covering 8 districts with 85 employees.
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Ÿ Functioning as the key customer interface for the Company, acting primarily through others.
Responsible for ensuring employee training and reviews were done timely
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Employee management: hiring, guiding, directing, training, and disciplining.
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Ensuring that AmeriGas Districts gain new customers through development of marketing programs.
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Ensuring high customer retention and high customer satisfaction.
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Achieving sales and profit goals.
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Full P&L responsibility for all locations, as well as safety and growth performance
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Responsible for pricing management, A/R, A/P, and ensuring truck maintenance schedule was followed
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Responsible to ensure continued safety performance improvement through improved safety attitudes. This
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led to my market’s number one ranking in the company (out of 60 markets) in 2007.
Responsible to improve KPI’s. In my tenure, my market steadily increased from a ranking of 60 to 35
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among 60 markets.
Ÿ Ensured compliance with company policies, procedures, safety and regulatory requirements.
Amerigas - Albuquerque, NM 7/02 - 9/05 Sales and Service Manager
Responsible for directly managing a team of 9 employees
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Responsible to achieve budgeted revenue and expenses
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Turned around a ten year decline in customer base, and my team led AmeriGas in district growth for three
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consecutive years (24%, 18%, and 22%)
Improved A/R performance each year by at least 10%
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Colorado Natural Gas Pine, CO 11/00 - 7/02 Service Technician
AmeriGas Propane - Evergreen/Breckenridge, CO 7/99 - 11/00 Sales and Service Manager
National Propane - Caro, MI 7/97 - 4/99 District Manager
Ferrellgas - Appleton, WI 6/96 - 7/97 Driver, Installation, Service
Skelgas Inc. - Appleton, WI 4/94 - 6/96 District Manager
Skelgas Inc. - Wausau, WI 6/91 - 4/94 Bulk Driver
Education and additional qualifications
Graduated, Mauston High School, Mauston, WI - 1982
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Graduated, Diesel Driving School of Sun Prairie, Sun Prairie, WI - 1986
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CTEP certified
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CDL with hazardous endorsement
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Working knowledge of NFPA 54/58
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AmeriGas NPGA representative for Arizona, and active in the state association
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Rockhurst University, Continuing Education contact hours:
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Management & Leadership Skills for First-Time Supervisors & Managers 2007
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How to Manage Emotions & Excel Under Pressure 2008
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Secrets of Successful Critical Thinking & Creative Problem Solving 2008
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How to Handle Conflict and Confrontation 2009
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Essential Time Management & Organization Skills 2009
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Additional Information
I am experienced with computers, and comfortable with Microsoft Outlook, Word, and Excel.
References
Jim Stein Ralph Flores Dan Binning
LPGasjobs.com Meeder Equipment AmeriGas General Manager
360-***-**** 505-***-**** Letter of reference upon request