BENJAMIN P. GOLDFARB
818-***-****; ***@********.***
**** ******** ***.; Sherman Oaks California 91423-1913
SUMMARY
Extensive international and domestic experience managing complex and
diverse information technology projects at the intersection of Social
Media, Project Management, Internet Technical Architecture, International
Marketing and Entrepreneurship. Experience coordinating
Intranet/Internet/Extranet presence, Internet systems strategy, groupware
software use and sales and marketing information systems at an $8 billion
consumer packaged goods company and global information technology
requirements at a $750 million manufacturing company. Responsibilities
include technology strategic planning, designing technical solutions for
business issues, developing standards, project, team, and personnel
management. Experienced project manager, entrepreneur, thought leader and
comfortable working with and presenting at all levels of a company. Scope
of activities have ranged from selection and installation of computer
systems with a capital investment of $2.5 million, manager of a department
with an annual budget of over $3 million, manager of a system with an
annual budget over $15 million to preparation of a global plan for use of
Internet/Intranet/Extranet techniques.
EXPERIENCE
CONSULTANT AT INTEGRAL COMPUTING SERVICES, INC., Los Angeles, CA Current
. Internet Consulting, Interactive Marketing Strategy, Privacy
Compliance, Internet Architecture, Project Management, Marketing
Technologies
. Interactive Strategy for BigTop Marketing
. Interactive Strategy for The BreakThru Alliance
. Management Consultant for DIRECTV IT Operations
CHIEF EXECUTIVE OFFICER, ALTUSE, INC. (INTERNET STARTUP COMPANY), Sherman
Oaks, CA 2008-2010
. Conceptualize, launch and led all aspects for http://www.AltUse.com,
The World's Largest Collection of Alternative Uses for Everyday
Products.
. Growth to over 5,000 registered users on AltUse.com and daily page
views in excess of 20,000.
. Managed all aspects of Social Networking; Growth to over 2,000
followers on Twitter, and 2,500 Facebook fans.
. Conducted monthly email marketing campaigns using Constant Contact.
. Appeared multiple times in press for AltUse (sizzle reel available)
NESTL USA 1992-2007
MANAGER, INTERACTIVE MARKETING TECHNOLOGIES, Glendale, CA 2000-2007
. Led interactive marketing technical efforts, identify and secure key
partnerships, negotiate and manage vendor contracts, define key
performance measures and led development of methodology for website
performance valuation. Partner with key agency and internal marketing
teams for interactive programs, website design, launch and ongoing
evaluation. Manage partner SLA and issue remediation.
. Skills: Marketing Technologies; User Experience and Design; Technology
Strategic Planning; Business Partnerships; Email Marketing; Blogs;
RSS; PodCasting; Legal Compliance; Privacy; COPPA - Children's Online
Privacy Protection.
. Specialties: Internet Hosting; Video Hosting; Web 2.0; Content
Syndication; Social Networking; Consumer Generated Content; Word of
Mouth Marketing; Project Management; Emerging Technologies; SEO/SEM.
. Technical Management: Flash Website Development; ASP; .NET 2.0; Visual
Studio; Video Encoding; Internet Technical Architecture; Akamai; Web
Services; Web Shopping Basket, Microsoft SharePoint; SQL, Pivotal
Veracity, Adobe SiteCatalyst HBX, Google Analytics, Google AdSense,
KeyNote performance measurement tools and HTML.
. Manager, Consumer Marketing Technologies. Manage all technical aspects
of Internet, Intranet and Extranet systems. Including creation of
standardized technology architecture, business driven shared
capabilities, development of processes, outsourcing vendor selection
and management and all other aspects of Internet site project
lifecycle. Project budget $2.5 million/year. Savings realized in year
one of over $1 million.
. Project Manager, Consumer Relationship Management (CRM). Including
initial project requirements identification, features definition,
project charter, vendor selection, project funding, and implementation
budget. Currently member of CRM management team with marketing
representatives.
GROUP MANAGER, BUSINESS PROCESS INTEGRATION, Vevey, Switzerland 1996-2000
. Reporting to Nestl SA Vice President, responsible for worldwide
coordination of Internet/Intranet/Extranet (e-Nestl ) activities and
initiatives. Specialization in website design and management, emerging
technologies and techniques, facilitating inter-market communication,
and sharing best practices.
. Sponsor Nestl /UCLA Anderson School of Management Field Study Program:
1997-1998 and 1998-1999 terms. UCLA Anderson School & Deloitte
Consulting Award for Best Overall Field Study, Impact of Emerging
Technologies on Nestl Business, 1997-1998.
. Coordinator Nestl eBusiness conference, Vevey, Switzerland June 1997,
1998, 1998. Preparation of conference materials, host attendees from
multiple Nestl Markets, published conference findings, and prepared
strategic plan draft for presentation to Senior Management.
ASSISTANT MANAGER, Glendale, CA 1992-1996
. Manager Groupware, Intranet and Internet Tools. Responsible for
requirement's definition, software evaluation and testing, capital
budget preparation, presentation of project plan to executive
committee for approval, implementation and growth of Groupware
applications for Nestl USA. Groupware and Internet/Intranet
applications have accelerated and simplified methods for posting of
materials, simplified project management between geographically
diverse teams and reduced cost of distribution of materials to sales
force.
. Manager of Intranet technology implementation matrix team consisting
of 12 individuals from various disciplines with a project budget of
over $400,000.
. Manager Sales Force Automation. Responsible for systems strategy and
tactical computer implementation for over 2,000 Nestl USA Sales
Professionals across the United States. Tasked to develop and
implement systems services plan aligned with shift in focus of MIS
activities from inside corporate headquarters to external sales
offices. Immediate task was preparing department's charter and develop
architecture to support client/server computing to 22 remote sites.
New corporate position created November 1994.
. Manager responsible for directing MIS services for the transition of
Chocolate Division from New York facility to Glendale headquarters.
Managed implementation of syndicated data analysis tool for over 350
users. Required engineering for both local (network connected) and
remote (dial-up and WAN) users. Resulted in improvement of sales and
marketing effectiveness measurement yielding a 6.6% increase in sales.
MANAGER INFORMATION TECHNOLOGY, STARKIST SEAFOOD CO., Long Beach, CA 1988-
1992
. Manage all aspects of companywide personal computing resources,
including overseas locations in American Samoa, Puerto Rico, Canada,
Portugal, France, Ecuador and Ghana. Led global information technology
requirements collection, analysis, and prepared recommendations for
senior management.
MANAGEMENT ADVISORY SERVICES CONSULTANT, BDO SEIDMAN, Beverly Hills, CA
1986-1988
. Information technology consultant for the firm's clients configuring,
installing and maintaining computer systems.
STRATEGIC PLANNING, BANK OF AMERICA, Los Angeles and San Francisco, CA 1984-
1986
. Intern in the Strategic Planning for Technology group and computer
analyst at the Southern California headquarters.
COMMUNITY SERVICE AND DISTINCTIONS
. Nestl USA AIDS Awareness Committee; Finance Director for Nestl USA
United Way Campaigns; Member Nestl USA Business Continuity Management
Team.
. Toshiba Executive Advisory Council. Quoted by several major
publications, on computing trends and technical matters.
. Pitzer College Admission and Financial Aid Committee.
. Therapy Dogs International.
EDUCATION
. MASTER OF SCIENCE, MANAGEMENT INFORMATION SYSTEMS. Peter Drucker
University Center, The Claremont Graduate University-Pomona,
California
. BACHELOR OF ARTS, ENVIRONMENTAL STUDIES. Pitzer College-Pomona,
California
. LEADERSHIP DEVELOPMENT TRACK. Nestl University-Glendale California,
Carnation Washington and Vevey Switzerland