Security Network

Joseph S. Carter

**** ******** ******, *.*. Washington, DC 20019

******.*******@*****.***

Home: 202-***-****

Cell: 202-***-****

CLEARANCE: Secret Security Clearance

OBJECTIVE: To obtain a position as a team-player, where I can use my

strong IT skills and educational background in a challenging environment,

to achieve an organizational goal.

WORK EXPERIENCE

NAVAL RESEARCH LABORATORY SECURITY DIVISION

HARRIS INFORMATION TECHNOLOGY SERVICES

4555 Overlook Avenue, SW, Washington, DC 20375, December 2009 - Present

Network/Systems Administrator 2

. Directly work with customers to offer Level 2 expertise in handling

routers, servers, firewalls, and switches

. Troubleshoot routing protocols between IP networks (OSPF and EIGRP)

. Configure Cisco routers and switches, 802.1q trunks, and VLANs

. Provide customer support including daily backup procedures, testing

network connections, equipment installation and turn-up, and remote

hands assistance

. Configure EIGRP adjacencies between NRL Cisco routers and partner

connections

. Assist Naval Research Laboratory's Information Assurance team with

testing for vulnerabilities using the eEye Retina Network Security

Scanning and Nessus software

. Design Network Diagrams for NRL Security Division Systems

. Run monthly SIPRNET vulnerability scans on SIPRNET workstations with

eEye Retina Network Security Scanning software

. Tasked with implementing Firewall/VPN solutions for a small office

branch

. Work with NOC (Network Operations Center) Technicians with installing

configuring and troubleshooting Cisco Routers, and Multilayer Switches

. Work with NOC troubleshooting network outages

. Troubleshoot Cisco network devices using commands such as, ping, trace

route, extended ping, and reverse trace

. RMA faulty network equipment

. Implement and maintain a secure network environment up to NRL

Directory specifications

. Subnet IP network address schemes to fulfill client requests

. Analyze and troubleshoot network connectivity issues using the OSI

Reference Model

. Responsible for Patch Management on servers and workstations by

implementing IA (Information Assurance) security patches to comply

with DoD (Department of Defense) security standards

. Worked on private Cisco routed network for NRL Security division with

10 routers, 25 switches, 15 subnets, and 2 DMZs

. Assist users by remotely logging into workstations using the Remote

Desktop Connection software, and unlocking user accounts in Active

Directory

. Run full daily backups on substantial NRL servers for various

divisions

. Work in accordance with members of the IA (Information Assurance) team

and IA heads to complete desired tasks for appropriate network

security

. Perform IOS upgrade on Cisco routers & switches

. Properly mount system hardware such as servers on server racks

. Build network cables (CAT 5e, CAT 6)

. Cabled, racked and networked network equipment and servers. Supported

and maintained NOC/Co-location facility

. Administer Anti-virus server running Symantec Endpoint

Protection

. Run full daily backups on substantial NRL servers for various

divisions

Network Operations Specialist, June 2008 - December 2009

. Provide network support and monitor WAN/LAN

. Assist Naval Research Laboratory's Information Assurance team with

testing for vulnerabilities using the eEye Retina Network Security

Scanning and Nessus software

. Tasked with implementing Firewall/VPN solutions for a small office

branch

. Implement IAV (Information Assurance) security patches to comply with

DoD (Department of Defense) security standards

. Support engineers in network topology changes and troubleshooting

. Provide NOC support in WAN technologies such as frame relay, clear

channel T-1 connections, and Cisco VPN

. Work on LAN infrastructure dealing with multiple protocols such as

STP, VLANs, Trunking, and HSRP

. Work in accordance with members of the IA (Information Assurance) team

and IA heads to complete desired tasks for appropriate network

security

. Follow escalation lists to contact customers of various server and

network outages

. Familiarity with HP Open view and SRS Remedy trouble ticketing

software

. Properly mount network hardware such as routers and switches on

equipment racks

DEPARTMENT OF STATE CONSULAR AFFAIRS OVERSEAS SUPPORT DESK

HARRIS INFORMATION TECHNOLOGY SERVICES

7799 Leesburg Pike, Falls Church, VA, February 2007 - June 2008

Technical Operations Specialist

. Provided initial technical support to efficiently resolve network and

software issues received from printers, scanners, PC peripherals,

Telecom servers, Consular workstations, DOS websites and programs

. Researched, resolved and responded to questions and problems received

via telephone calls and emails. Escalated problems in accordance with

Service Level Agreements and program policy

. Performed SQL database modifications/data extractions per customer

request

. Documented customer information and detailed problem descriptions in

Remedy Tracking system

. Acted as first Tier support for the Consular Consolidated Database

(CCD) by DOS (Department of State), DHS (Department of Homeland

Security), FBI (Federal Bureau of Investigation)

. Assisted with Emergency Passport Task Force set up by DOS that

assisted in processing a backlog of over 2 million passports

. Assisted DOS Domestic Operations Help Desk during cross training of

merging entities, with remotely logging into DOS user's workstations

using the SMS Admin software, and unlocking user accounts in Active

Directory

. Assisted DOS installers and systems personnel with remote Windows

Server 2003 installations

. Performed technical writing tasks such as knowledgebase article

authoring and quality assurance

Education and Network Training

. Kaplan University, B.S. in Information Technology-Network

Administration,

Graduated February 2009

. Prince Georges Community College, Maryland

Computer Science: Computer Information Science, A.S. Degree

Graduated December 2005

. Cisco CCNP Certification Training Program, May - August 2009

JMAT Systems, Greenbelt, MD

. Cisco CCNA Certification Training Program, April - May 2009

JMAT Systems, Greenbelt, MD

Certifications

. Cisco Certified Network Professional (CCNP) - In Progress, (BSCI,BCMSN

exams completed) Expecting January 2011

. Cisco Certified Network Associate Certification (CCNA), October 2009

. CompTIA Security+ Certification, October 2008

. CompTIA Network+ Certification, June 2006

. CompTIA A+ Certification, September 2006

Skills

System Software and Network Protocols

MS Office Cisco IOS

Adobe SSH, ping

Symantec Antivirus/Endpoint/Ghost traceroute

Cisco VPN Client POP3, IMAP, FTP, OSPF,

EIGRP,BGP, TFTP,

VMWare DNS, NAT, DHCP, PPTP, VPN,

Microsoft Virtual PC IPSec, RADIUS, STP

(PVST+, MSTP, RSTP)

ActivIdentity 6.0-6.2 IP Subnetting

Shavlik Netchk Protect

Mobile Armor

Hyena 8.0

Service Desk Plus

TCP/IP

Equipment

. Routers: 2811, 2821, 2950, 3620/3640, 3825, 3845,

. Switches: 3550, 3560, 3750,

. Firewalls: Cisco PIX

. Desktops and Servers

. Fiber-Optic, CAT 5, 5e, 6 Cabling

Operating Systems

Windows 2000-7

Windows 2003/2008 Server

Unix

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