Sales Manager

Kim O. Hagler ***-***i -**** (H)

919-***-**** (M)

personal e-mail: ********@*****.***

SALES AND BUSINESS DEVELOPMENT

** ***** ** ****** ******** PERFORMANCE

** ***** ** ********** *******HIP IN STARTUP AND TERRITORY EXPANSION SITUATIONS.

CONSISTENTLY PRODUCED TOP RANKING PERFORMANCE BY BRINGING PROFITS AND REVENUES

TO NEW HEIGHTS. EXPERT IN CONSULTATIVE SELLING TO C+ LEVEL EXECUTIVES. ABILITY TO

TRANSLATE TECHNICAL SELLING SOLUTIONS INTO INVESTMENT OPPORTUNITIES. EXCELLENT

INTERPERSONAL SKILLS. POLISHED PRESENTATION SKILLS BOTH PERSONALLY AND

ELECTRONICALLY. PROFICIENT IN MARKETING AND PUBLIC RELATIONS, PLANNING,

DIGITAL/SOCIAL MEDIA AND COMMUNICATIONS MANAGEMENT. EXECUTIVE LEVEL

CONTRIBUTOR. IT TALENT ACQUISTION SKILLS AND NETWORK. REGIONAL AND NATIONAL

MANAGEMENT STATUS.

Additional Areas of Expertise

• Business Development Consultative/ Solution Selling Public Speaking

• Competitive and Market Analysis Electronic Marketing/Advertising Contract Negotiations

• Account and Territory Management Customer Acquisition Strategies Social Media Marketing

• Public Relations P&L / Risk Management National Accounts

WORK EXPERIENCE:

ConiXit Solutions, Atlanta, GA

National Accounts Manager August 2008 – Present

• Manage Southeast territory to span 7 states and oversee account management of 120+ accounts

for software applications for network testing and monitoring and business process management.

• Recognized for developing new territory plan and strategy to focus on insurance, retail, banking,

and legal markets. Develop and present solutions to C+ level executives (CEO, CIO, CTO) and

various IT managers. Manage the VAR program. Maintain field presence for existing customers.

Research and write industry and market updates for resellers to secure positioning as an industry

leader.

• Manage and assist Public Relations team initiatives for long term growth.

• Secured major accounts such as TIME/WARNER, Alex Lee, Coca-Cola, and Sarah Lee.

Increased qualified pipeline opportunities by 60% in the first 10 months. Surpassed quota in the

first 8 months.

• Utilize consultative and solution selling for customer acquisition and negotiation. Produce pricing

and proposals.

• Aggressively tackle the market through consistent research and networking with clients,

networking groups, and web sessions.

• Responsible for leading the online marketing and sales team to include training, leading efforts at

tradeshows, providing necessary market study information to internal sales groups and

executives.

ULTIMUS, Cary, NC October 2007- July 2008

Business Development Manager –EAST

• Developed and cultivated relationships with C+ level executives of FORTUNE 500’s to meet a nd

exceed revenue goals for the adaptive Business Process Management (BPM) suite to include the

pharmaceutical industry, government, retail, education, and others. Successfully maintained

these relationships. Demonstrated tangible ROI in various circumstances. Performed web based

presentations and worked closely with the marketing team to develop marketing programs.

Extensively utilized SALESFORCE and SALESGENIUS for CRM. Performed as part of a three

person team for the East Coast territory for assigned $6m quarterly goal. Successfully developed

relationships within the military and US government regarding process management for the DOD.

• Developed and organized a successful OPEN-HOUSE with Mercedes-Benz regarding customer

appreciation and client training. Assisted with training and development of training procedures.

Provided additional lead generation while fulfilling the “hunter” role.

• Responsible for software renewals, proposal generation and execution. Trained extensively in

business process management and workflow. Worked with the developers regarding customer

concerns and requirements. Developed extensive list of vendors and partners and assisted them

closing deals.

• Strategically worked with VAR program to expand territory and maintain product knowledge and

incentive knowledge and aggressively pursue new business.

Data Processing Consultants, Inc., Greensboro, NC August 2006 – October 2007

Senior Account Manager – IT Recruiting

• Developed new accounts to maximize revenue in territory for Information Technology placement,

permanent and contract, for SAP, EDI, Web Developers, Software Developers/Analysts,

Database Developers/Administrators/Analysts/Architects, Network Administrators/Engineers,

Technical Writers, QA Testers, and Program/Project Managers - other software and hardware

solutions as applicable. Made initial contacts, scheduled and conducted full cycle interview, met

with each candidate, and submitted for the matching position.

• Presented qualified candidates to management teams of potential employers. Prepared and

extended offers to candidates and assisted in completion of HR processes.

• Identified, qualified, and closed candidates through the use of the Internet sites, senior technical

resume database, and referrals. Aggressively utilized cold-calling networking skills, networking

events, web sessions, and social media networks.

• Prioritized client requirements in a high volume, time-sensitive environment to meet deadlines.

• Successfully placed candidates in Senior level and Executive level positions.

IFH-INSTITUTION FOOD HOUSE, Myrtle Beach, SC May 2002 - August 2006

District Sales Representative

• Responsible for new account development to maximize revenue for the GRAND STRAND in

the foodservice industry by selling foodservice products to restaurants and institutions. Maintained

extreme deadline oriented position with 7 day a week work requirements “in season”.

• Maintained the daily route with existing customers, creating daily deals with buyers, suppliers,

and vendors to achieve maximum revenue. Responsible for developing segment account

customers for vendor rebates. Participated in yearly FOODSHOWS (tradeshow) process for

customer base.

• Performed daily order entry and monitored for out of stock or mispicked warehouse items.

Delivered items personally when not provided by transportation. Performed daily, weekly, and

monthly collections for COD, cash, and EOM-10 customers.

• Maintained sales percentages of vendor specialist products to include Kellogg/Keebler,

Campbell’s, Carolina Turkey, Sarah Lee, Tampa Maid, Heinz, and others.

• Fulfilled each year’s budget dollars, billing gross percentage, and billing gross dollars. Achieved

double budget dollars in 1st year from quota of $450k to $1.2m.

• Developed new business to include 2 of the largest restaurant chains at beach. Performed all

administrative tasks to include collection reporting, customer order guides, weekly reports, special

order information, market information, credit reports, returns, samples, and prospect information.

• Consistently was in the top 10 companywide for sales and collections.

NetIQ, Morrisville, NC February 2001-April 2002

Business Development Manager WEST /Western Canada

• Developed and created business plans and forecasts for vendors to maximize volume and

productivity. Developed and maintained business relationships with customers to gain incremental

business and offer contracts and renewal proposals for CHARIOT renewals and upgrades.

• Performed web demonstrations to C+ executives to include government, education, retail, technology

and more. Travelled when necessary with the territory engineer for on-site visits and training. Acted

as tradeshow representative from NET IQ for Cisco tradeshows around the country.

• Extensively utilized OCMS and SIEBEL for lead generation and retention.

• Grew the portfolio margin of AMP renewals by 30% and was awarded top sales and business

development by achieving $1.5 million during a calendar month.

• Recognized by DISA/JITC for excellent customer satisfaction and efforts. Developed the

relationships with companies such as BOEING, AT&T, INTEL, Ralph Lauren, and other Fortune 500’s,

government, and banking.

• Assisted in the development of the VOIP software module. Planned and directed team for beta and

product launch.

CONNECTSOUTH, RALEIGH, NC February 1998-February 2001

District Sales Manager NC

• Responsible for strategic planning and implementation of corporate goals and initiatives, top and

bottom line growth vs. price, volume, and operating margin.

• Responsible for marketing of product and services to mid-level companies in the Raleigh and

Wilmington, NC markets to include local, long-distance, inter-,intranet, and cabling services.

Consistently met and exceeded goals by 20% each quarter.

Earned the “MVP” award for sales and management 1999, 2000, 2001.

• Managed seven account representatives both in Raleigh and Wilmington, NC.

Performed sales presentations and vendor presentations. Developed and organized the company vendor

program for corporate.

• Developed sales training and product training seminar for new employees company wide.

Speaker at telecommunications events, tradeshows, and seminars regarding my sales and training

approach to the industry.

Education: BA – Communications, University of North Carolina – Greensboro, 1994

Technical Knowledge: ELECTRONIC MARKETING and ADVERTISING

Possess technical knowledge of VOIP-networks, servers, directories, and e-business applications. MICROSOFT

OFFICE (all applications), ACT, OCMS, SIEBEL. HTML, XML, TCP/IP, Wireless LAN/WAN environments

(licensed and unlicensed), FRAME RELAY, VPN, BUSINESS PROCESS MANAGEMENT, workflow, DNS, hosting,

IT INFRASTRUCTURE.

PROFICIENT with Salesforce, Salesgenius, Sharepoint. Experience with JD Edwards, Infinium.

Certification in numerous professional sales seminars.

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