Customer Service Sales

Ms. R Jendra C. Hunter

**********@*****.***

678-***-**** (cell)

Career Summary:

-Performed environmental site assessments/remediation (field

surveys, sampling and monitoring)

-Prepared various environmental reports (EIS. EIR, Site-Remediation

Reports)

-Performed various Administrative duties: pulled job reports for

billing, and screened incoming

telephone calls and maintain various databases for customer and

prospect related data.

. I am a dedicated, loyal, reliable and highly motivated hard-worker.

. A self-starter who pays close attention to detail.

. A Team Player!

EDUCATION:

. Master of Arts, Urban Planning with an area of concentration in

Environmental Analysis and Policy, University of California, Los Angeles

(U.C.L.A.) - 1992

. Bachelor of Arts, Biology - Fisk University, Nashville, Tennessee, - 1987

PROFESSIONAL EXPERIENCE:

*Digital Printing & Imaging (DPI) (Project

Coordinator/CSR/Sales/Executive Assistant)

Kennesaw, GA (July 19, 2004-November 19, 2010)

. Communicate with customers, coordinate, schedule, plan and manage the

production of projects to include web development, design, Pre-press,

printing services, bindery and fulfillment for various on-line

programs through Saepio and Presswise automation tools.

. Entrusted with the most complex customer service issues as a result of

exceptional ability to promptly resolve concerns and satisfy

customers. Made inside/outside sales calls, scheduled various meetings

with new sales prospects, and maintained a great relationship with my

existing clients for continuous business.

*City of Gardena-Economic Development Division (Admin. Analyst)

Gardena, CA (October, 2001- April, 2003)

. Supported the Economic Development Manager and performed assigned

tasks as related to various economic development projects.

. Provided assistance on managing Community Development Block Grants

(CDBG) projects - setting goals and objectives as projected for a

fiscal year.

. Conducted research using the Gardena Municipal Code and other City

policies, and assisted in budget preparation for various grant

projects. Organized various City events such as: community

educational workshops and seminars; as they related to Economic

Development, Redevelopment, Business Attraction and Community

Development. Played team well!

*City of Inglewood (Associate Planner)

Inglewood, CA (May, 2000- June, 2001)

. Reviewed site plans for compliance with Inglewood Municipal Code,

provided customer assistance at the Planning Counter, and maintained

developmental projects.

. Prepared and Staff Project Reports, which were presented at the

Planning Commissioners and City Council Meetings on a case-by-case

basis. Reviewed and approved business license applications for

existing businesses, businesses being transferred, and new businesses

for compliance to the Inglewood City Municipal Code.

PAGE TWO

Ms. R Jendra C. Hunter

PROFESSIONAL EXPERIENCE (continued):

*Metropolitan Water District of Southern California (Environmental

Consultant/Specialist)

Los Angeles, CA (January, 1994- May, 2000)

. Identified, analyzed, and monitored environmental regulations and

legislation associated with water and air pollution, hazardous

materials, hazardous and solid waste, and environmental safety and

health as they related to MWD operations.

. Performed environmental site assessments/remediation (field surveys,

sampling and monitoring).

. Prepared technical reports which were in compliance with Cal-OSHA,

EPA, CEQA, NEPA, and other regulatory standards. Tracked various

regulatory issues, and assisted with preparing and updating the

Division's Health, Safety and Environmental Manual (HSEM).

. Assisted with hazardous materials/chemicals inventory on an as needed

basis. Worked with a variety of software programs such as: Microsoft

Word, Excel, Access, Visio, MS Publisher, PowerPoint, etc.

*Concerned Citizens of South Central Los Angeles (Environmental Planner)

Los Angeles, CA (Non-profit Organization) (July, 1992- January, 1994)

. Created and supervised the environmental planning division of CCSCLA

and prepared environmental documents for residential, commercial,

industrial and mixed-use developments.

. Monitored all environmental activities for CCSCLA associated with the

various projects in South Central Los Angeles. Increased funding for

the environmental section by 45% through her grant writing expertise,

and represented the organization through meetings with public/private

agencies, and community groups.

. Managed and developed all environmental projects, scheduling, and

supervised a three member staff and two technical consultants.

Assisted with answering telephones, filing and data entry on an as

needed basis.

*Brown and Caldwell Consultants (Bio-Scientist)

Irvine, CA (worked in the "old Pasadena Office") (June, 1990-July, 1992)

. Performed environmental site assessments/remediation (field surveys,

sampling and monitoring).

. Prepared environmental report documents for both private and

government development projects; as required by the California

Environmental Quality Act (CEQA), the National Environmental Policy

Act (NEPA), and the Resource Conservation and Recovery Act (RCRA), to

name a few; as well as other governing laws and standards.

. Assisted with preparing environmental impact reports (EIR's) on a

project-by-project basis; as they maybe related to job/housing

balance, and socio-economic issues, storm water, urban runoff,

wastewater, pipeline, and other projects.

REFERENCES AVAILABLE UPON REQUEST

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