Customer Service Sales

STEVE LANGLEY

**** ***** **** ******, ********* *3511

Cell: 608/346-7262

E-mail: *********@*****.***

____________________________

SUMMARY:

Supply Chain Professional and Quality Engineer with over twenty-five years

experience. Profit motivated, action oriented with proven communication,

corrective action and team skills. Key areas of activity and knowledge

include:

. Supply chain management, initiation and integration on a global basis.

. Strong project management and customer service skills utilized in working

with global and domestic partners, contract packagers and manufacturers.

. Proven ability to determine manpower requirements, inventory

optimization, manufacturing capacity planning, production synchronization

and material flow.

. New product launches, contract initiation, ramp-up and close down.

. Vendor certification programs and supplier audits.

. Utilize SAP, AMAPS, Manugistics and MS Office to manage projects.

. Working knowledge of GMP, FDA, AIB, SQF practices and compliance.

PROFESSIONAL EXPERIENCE:

THE WISCONSIN FOOD GROUP, Sun Prairie, Wisconsin May 2008 - Nov 2010

Planning and Scheduling Manager

. Developed and managed Master Production Schedule and daily schedules for

1200 SKU's across 3 manufacturing units, established priorities and

sequences for manufactured products.

. Leader of Operations Team (Purchasing, Forecasting, operations) to

optimize the internal supply chain. Responsible for approval for all

material expenditures.

. Reviewed and maintained proper finished goods inventory levels to insure

customer service and minimize write-offs due to product obsolescence for

a highly seasonal business.

. Built and maintained relationships with internal (Product Development,

Customer Service, Purchasing, Maintenance, Sales) and external

(distributors, contract, retail) customers to develop and enhance supply

chain solutions and resolve demand/capacity conflicts.

. Identified processes and procedures for supply chain optimization.

. Effectively implemented cost and/or service improvements.

. Analyzed data such as, but not limited, to sales data, inventory, order

patterns, bills of material.

. Reviewed production and operating reports and resolve operational,

crewing, and maintenance problems to ensure minimum costs and prevent

operational delays.

. Managed and coordinated production to obtain product usages according to

Bills of Materials.

. Operations representative on the Strategic Management Team, which drove

the direction of the business, and New Product Development Team which

determined the viability of new and existing products.

Forecast Analyst/Master Scheduler June 2006 - May 2008

. Developed yearly forecasts for candy manufacturing operations.

. Monitored supply chain to insure non-finished goods sufficient to support

production plan.

. Instituted new methodologies for forecasting finished goods.

. Identified and maintained appropriate inventory levels to support sales.

. Developed and managed weekly and daily production schedules.

. Master Scheduled finished goods to attain proper inventory levels to

insure customer service.

. Monitored crewing to insure proper staffing level to support production

plan.

. Managed large private label customers to coordinate their demand within

the constraints of the remainder of the business.

. Liaison between Sales, Customer Service and Purchasing to resolve

demand/capacity issues.

. Reduced obsolete and expired inventory.

Steve Langley Cell: 608/346-7262 E-mail: *********@*****.*** PAGE TWO

Forecast Manager March 2004 - June 2006

. Developed yearly forecasts for highly seasonal business.

. Monitored supply chain for goods purchased overseas.

. Instituted new methodologies for forecasting finished goods.

. Began development of Sales and Operations Planning process.

. Identified and maintained appropriate inventory levels to support sales.

. Reduced obsolete inventory.

. Reduced expedited air freight.

CADBURY ADAMS LLC, USA, Rockford, Illinois 1983-December 2003

Former Adams Division of Pfizer and Warner Lambert.

Master Production Scheduler (1997-2003)

Division level responsibility working with 3rd party global partners

(contract manufacturers and packagers) to optimize return on inventory

investment and execute new product launches.

. Developed monthly Master Production Schedules along with weekly updates

utilizing marketing/sales forecasts, customer service goals, inventory

goals, production capacities, current scheduling parameters, foreign

constraints and manufacturing costs.

. Active partner with internal customers, Marketing, Sales, R&D and

operations development, as well as, external business partners, and

outside sales representatives.

. Oversaw capacity planning, material orders, production tracking,

distribution planning, sales tracking and sell-through.

. Launched new products on a global basis; identified manufacturers, and

initiated contracts.

. Involved in division Sales and Operations Planning meetings to

integrate operational issues and new product launches.

. SAP implementation team member.

Quality Engineer (1991-1997)

Responsible for process and packaging quality. Activities included

supplier audits and development, packaging development, print runs and

approvals, writing work procedures, supplier certification program, HACCP

and working closely with marketing and R&D. Developed vendor certification

program, which resulted in elimination of lab testing program.

Consent Decree Coordinator (1991)

Assigned to special project working with FDA to ensure regulatory

compliance. Inspected and documented imported pharmaceutical products from

Puerto Rico.

Processor (1987-1991)

Quality Control position responsible for GMP's, writing procedures and

inspecting product quality.

Lab Technician (1983-1987)

Inspected and tested incoming raw materials and finished product.

EDUCATION:

Greenville College, Greenville, Illinois

Bachelor of Science degree - Biology major with Chemistry minor

Training: 3rd Party Manufacturing, GMP, TQM, OSHA, HAZMAT, Vendor

Certification, SAP, International Protocol.

Activities: Marathon Runner and Youth Sports Coach

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