Project Manager Management
Resume:
David Harrison
***************@*****.***
EXECUTIVE SUMMARY
. Accomplished IT professional with progressive accountabilities directing
IT departments and major programs
. IT service framework advocate addressing and exceeding industry
regulatory compliance requirements
. Proven leadership, judgment and vision in the development of effective
teams and their service delivery
. Extensive business relationship management and IT service adaption to
meet changing business patterns
. Experienced in operations, security, compliance and application services
for diverse set of industries
SKILLS
IT Infrastructure, Operations, Compliance Analysis of core IT competence and/or
delivery outsourcing
Superior qualitative, quantitative and IT Program Office development and
judgment skills execution
Exceptional communicator, facilitator, COBIT, ISO, ITIL, GXP Process
active listener Frameworks
Lean, targeted, effective communications SOX, HIPPA, FDA regulatory compliance
to all levels
IT Portfolio and Business Relationship IT audit preparation, facilitation,
Management self assessment
PROFESSIONAL SUMMARY
Kaiser Permanente - KPIT SOX Program Executive Director 2006 -
2009
Directed $40M 3-year IT SOX Program addressing control risks in the entity
controls and 4 IT domains: Security, Operations, Change Management,
Development
. Remediated 2735 published control risks servicing 300 applications
meeting annual program compliance goals
. Rationalized IT key risk control matrix (61 to 23) saving $4.5M in annual
audit work, $675K internal staff time
. Developed SOX Program communication plan providing status to
stakeholders, executives, auditors
. Presented status updates to COO, CFO, CIO, CCO, Auditors, Kaiser SOX and
Audit Committees
. Championed policy to assign named business ownership/accountability for
all financial applications
. Delivered process owner training to strengthen SOX adoption, sustainment
and audit preparation
Silicon Valley Bank - Director, IT Infrastructure and Operations 2004-
2005
Directed IT Network and Operations Teams with accountabilities for over 300
Production Applications
. Director for the IT Infrastructure and Operation teams with annual budget
of $10M and 40 staff
. Accountable for the IT effort and program resources for corporate
Business Continuity initiative
. Successfully executed DR tests and the implementation of backup data
center for BCP effort
. Senior IT contributor in development of IT PMO methodology and IT program
and project delivery tools
. Developed and revised complete set of service support and delivery
policies and procedures based on ITIL
. Migrated critical legacy systems off unsupported Windows NT to address
regulatory corrective actions
. Reduced IT operating costs $250k increasing server virtualization and
Altiris desktop and server base images
Align Technology - Senior Director, IT 2003 - 2004
Directed IT Application, Operations, Security and Compliance Services
. Accountable for annual budget of 6M with 27 staff and outsourced helpdesk
for US, international sites
. Directed successful implementation of JDE ERP system for HR, Accounting,
Manufacturing functions
. Integrated Datasweep Manufacturing Execution System (MES) concurrent with
JDE ERP upgrade
. Installed comprehensive virtualized application staging environment to
reduce upgrade risk while minimizing cost
. Collaborated with all business units analyzing IT resource demand
prioritizing annual program budget
. Met IT compliance goals for Year 1 SOX initiative resulting in no
material findings
. Reduced annual operating budget $1.1M annually renegotiating outsourced
services contract
lan Pharmaceuticals - Sr Director, Global Infrastructure & Operations
1996 - 2003
Various Progressive Roles with accountabilities for IT Applications,
Infrastructure, Operations, Acquisition Integration and Compliance Services
. Collaborated with business to develop application and operations
validation capability
. Directed the integration of systems, infrastructure, staff and IT
processes for 6 corporate acquisitions
. Key sponsor and program co-leader in the creation of IT Portfolio and
Program Office
. Directed the transformation of processes to comply with and be externally
certified ISO 9001:2000
. Program managed the unified telephony program migrating corporation from
13 diverse systems to 1
. Program managed the consolidation of all messaging and global directory
services to MS Exchange
. Architected and implemented Elan's worldwide resilient WAN
. Project manager in construction and validation of Tier III Data Centers
with specification for 99.982% uptime
. Member of lan's Corporate Management Leadership Team and lan's IT
Leadership Council
Measurex Corporation - Network Manager
Managed IT Networking, Security, Operations, Messaging and Helpdesk
Services
E & J Gallo Winery - PC Coordinator/Project Manager
Created and managed new Personal Computer department developing corporate-
wide Procurement, Installation, Training, and Helpdesk Policies and
Services
California State College, Stanislaus - Adjunct Professor of Management
Information Systems
Developed course objectives and associated curriculum for three personal
computer based class electives for students seeking a Business
Administration Degree
. Introduction to the Computer
. Decision Support Systems & Business Telecom
. Computer Networking
CONSULTING ROLES
Credence Corporation - SOX Program Director 2005 - 2006
Program Director brought in to accelerate at-risk SOX-program across 5
international sites and 2 US sites
. Accelerated internal assessment, remediation, adoption and testing in
preparation for annual audit.
. Justified increased engagement with Protiviti Risk Consulting to have 16-
hour day resources for EU, US, ASIA
. Facilitated communication between company senior leadership, internal
(Protiviti) and external (E&Y) audit teams
. Established global IT policies and procedures bringing uniformity across
7 IT service units
. Met program objective remediating over 400+ IT key controls and avoiding
previously projected material weakness
. Developed year 2 strategy reducing operating budget 60% by internalizing
audit staff reducing external resources
EDUCATION
MBA - Santa Clara University - Master of Business Administration
1995
BA - California State University, Stanislaus - Management
Information Systems 1982
MEMBERSHIPS
PMI - Project Management Institute, SF Chapter
ISACA - Information Systems Audit and Control Association
(1666745), SF Chapter
ITSMF - Information Technology Service Management Forum, SF Local
Interest Group
CERTIFICATIONS
ITIL V3 - Certified in IT Service Management Version 3
CISA - Certified as Information Systems Auditor
PMP - Project Management Professional - Planned for late Aug
2010
All required program and project management experience has long
been accomplished
Currently enrolled in required 35 hour formative training as a
prerequisite to take exam
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