Sales Manager

Steele K Huss

**** ******* ** ( O'Fallon Missouri 63366

314-***-**** ( abhz4o@r.postjobfree.com

Retail and B2B Management

Sales ( Operations

Proven sales performer with years of experience supporting corporate

objectives, developing new business, and optimizing operations. Provided

consistent delivery of outstanding sales performance and quality service.

Increase profits through process improvements and sales technique

development. Highly accomplished at consistant performance during periods

of volatility and high tempo. Experienced motivational team leader with

excellent record of mentoring, and training outstanding employees. Areas of

expertise include:

Sales ( Management ( Business development Client Relations

Competitor Analysis ( Operations ( Strategic Planning ( Product Rollout (

Process Improvement (

Team Building/Mentoring ( Performance Management

PROFESSIONAL EXPERIENCE

Loan Modification Underwriter ( CitiMortgage O'fallon, Mo ( April 2009 -

Current

Validate and calculate income and expenses for borrowers in the HAM

program. Use mathematical calculations to determine eligibility for the

program in accordance with Treasury and Corporate policies. Conduct

interviews with clients to determine hardships and workout solutions that

are equitable for both the client and CitiMortgage.

. Use an educational approach when working with clients to determine

best course of action.

. Work with all levels of the POD process to determine and implement

best practices.

. Use strong follow-up skills to meet booking goals.

Sales Associate ( National Auto Warranty Wentzville, Mo ( Aug 2007-Feb 2008

Conduct inbound and outbound sales calls. Articulate pricing. Counsel

customers on available products. Articulate cross-sell and cross referral

opportunities. Maintain product knowledge. Partner with operations teams to

ensure seamless processing of file. Compile appropriate documentation and

communicate with customer during the process.

. Use a consultative sales method presenting product features and

benefits to meet client's need.

. Use corporate branding for cross-sell opportunities to expand client

relationships.

. Use strong follow-up skills to meet application and booked dollar

goals.

Assistant Manager ( Shane Co.Brentwood, Mo ( July 2006-Aug 2007

Monitored and coached sales staff. Act as interim manager when immediate

supervisor was not in office. Handled Escalated client issues. Counsel

customers on financing options. Maintain policy knowledge, and business

objectives. Advise clients on alternatives products. Up sold other

merchandise. Maintained customer relations, managed inventory procedures.

. Sales Volume Leader for Midwest region

. Managed a team of 20 retail sales specialists

. Interviewed potential employees.

. Counsel clients on available options within specified criteria.

Steele K Huss ( page 2 abhz4o@r.postjobfree.com

Sales Associate ( Mattress World Portland, OR ( Oct 2005 to June 2006

Conduct sales presentations. Negotiate the sale of mattresses and bedding.

Articulate financial calculations and pricing, counsel customers on

available products. Articulate cross-sell and cross referral opportunities.

Maintain product knowledge.

. Sales volume leader

. Use proven sales method to discover needs and build product

value.

. Present features and benefits of product lines to hold sale

price and retain profit margin.

. Build lasting customer relationships through routine follow-up.

Sales Manager ( Reel Screens of Oregon, Portland OR ( Oct 2003 to Oct 2004

Managed the Oregon regional sales team. Conduct sales presentations.

Generate retail sales. Develop internal customers relationships. Organize

events. Conduct training classes.

. Recruit and train distributors.

. Develop internal customers to promote Reel Screen products sales

over competing lines.

. Organize events to stimulate business growth.

. Conduct sales training on product lines, selling points, and

sales process.

Crew Foreman ( Henkels & McCoy Portland OR ( April 2001 To Oct 2003

Manage construction projects in underground utilities. Developed training

and safety operations for new employees.

. Crew Foreman for teams of up to 15 people.

. Heavy equipment operator.

. Supervised safety procedures.

EDUCATION

Lindenwood University/B.A. of Business Administration

3.85 GPA

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