Customer Service Sales

Jenice L. Dorsey

**** ******** **.

Greensboro, NC 27407

518-***-****

Objective: To obtain a customer service or clerical position where I can

utilize skills

in leadership, communication, and general office duties

that will create

an opportunity for growth.

Experience: Davis Vision Latham, NY

Member Service Representative 3/2009-8/2010

. Provide vision benefit information to members and providers

. Provide eligibility information

. Assist members in locating providers

. Reprocess claims

Keeler Motor Car Company Latham, NY

Receptionist/Phone Operator 8/2008-3/2009

. Answer multi line phones

. Greet incoming customers

. Send out daily mailings

Deluxe Financial Services Greensboro, NC

Customer Service Representative 11/2006-2/2008

. Work directly with customers regarding inbound calls

. Answer questions concerning products, delivery and reprints

. Maintain current knowledge of new and existing products

H&M NewYork, NY

Sales Associate 4/2003-11/2005

. Effectively handled cash, credit and check sales

Education Business and Computers Entrepreneurship HS Cambria Heights,

NY

. High School Diploma

Skills MS Word, Windows 95, 98, 2000 & XP, Excel, Internet and

Data Entry

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