Customer Service Manager
Resume:
Vicky L. Jennings
Hood River, OR 97031
******@***.***
RE: Accounts Payable/Customer Service Representative Position
December 16, 2010
Dear Waste Connections, Inc.:
I will bring a proven track record with twenty years of work experience in
the fields of accounting, payroll, office administration and customer
service to your receptionist position.
I have extensive experience in MS Office applications and QuickBooks
software. I am proficient in Excel, and in my last position, I created and
maintained multiple personnel and financial spreadsheets for the Airman and
Family Readiness Office.
My previous accounting responsibilities have included: Accounts payable,
accounts receivable, data entry, maintaining financial spreadsheets, and
reconciling bank statements/general ledger accounts.
In my previous position as payroll specialist I was recognized for
demonstrating superior accuracy in processing semi-monthly payroll for over
400 employees.
I pride myself on striving for excellence in whatever task I am doing. I
have a willingness to learn and the ability to adapt to new procedures
quickly.
I will bring a positive attitude to work each day and I will be dedicated
to exceeding the company goals and expectations.
I would appreciate the opportunity to talk with someone in greater detail
about the valuable contribution I could bring to your company. I can be
reached at 303-***-**** or email me at: ******@***.***.
Thank you for your consideration.
Sincerely,
Vicky Jennings
Vicky L. Jennings
1523 Wasco St. #200
Hood River, OR 97031
******@***.***
OBJECTIVE and Professional Qualifications:
My goal is to acquire a position that allows me to use the job skills I
have gained over the past 20 years. I have extensive experience and
training in the following areas: Accounting, payroll, office
administration, customer service and event planning.
Knowledge, Skills and abilities:
. Proficient in MS Office 2007 applications (Excel, Word, Publisher and
PowerPoint) and QuickBooks (Enterprise and Pro versions).
. Excellent attention to detail and well organized.
. Superb time management skills, with a focus on being a self-starter.
. Strong communication skills, both verbal and written.
. Positive attitude, works exceptionally well with others.
Professional Experience:
StrongBear Corporation Contractor for the Colorado Air National Guard
Yellow Ribbon Support Specialist
Buckley Air Force Base, CO November 2009-July 2010
. Creates and maintains multiple personnel spreadsheets, informational
flyers, and retreat/conference materials.
. Plans events for pre-deployment, pre-reunion, post deployment workshops,
and Reunion/Reintegration retreats.
Colorado Air National Guard Airman & Family Readiness Office
Administrative Assistant
Buckley Air Force Base, CO February 2008-October 2009
. Maintained all administrative aspects of the Airman & Family Readiness
Office, including the ordering and inventory of office supplies.
. Facilitated workshops, conferences, and retreats for service members and
their families.
. Colorado National Guard Foundation-processing loans, grants, and handled
debt collection.
Education Sales Management, LLC
Accounting/Payroll Specialist
Highlands Ranch, CO October 1998-February
2008
. Accounting Department: Managed accounts payable/accounts receivable,
reconciled bank statements and general ledger accounts, and created and
maintained financial spreadsheets.
. Payroll Specialist: Processed semi-monthly payroll for over 400
employees and maintained accurate payroll records in ADP/PayXpert.
Professional References:
Lori Pufahl
Education Sales Management, LLC
Director of Finance & Controller
(Direct) 720-***-****
(Cell) 303-***-****
Grace Finley
140th Wing Airman & Family Readiness Program Manager
Colorado Air National Guard
(Direct) 720-***-****
(Cell) 303-***-****
Charlene Shields
Colorado State Family Program Director
Colorado National Guard
(Direct) 720-***-****
Donna Crews
Program Manager
ANG YRRP Contract
MPSC
(Direct) 918-***-****
Carla Lott
President
StrongBear Corporation
(Direct) 406-***-****
Contact this candidate