Sales Customer Service
Resume:
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ALISHA M PARKER
WAKE VILLAGE, TX 75501-5743
Career Objectives
Seeking position which maximizes my management experience, computer skills
and communication abilities to their potential.
Summary of Qualifications
65+ wpm, Microsoft Office, Excel, PowerPoint, Mainframe Terminal, General
office equipment, Communication through telephone conversation or in
person, Multi-tasking, Organization, Adaptability
Work History
Mar 10, 2005 - Jul 26, 2010
Movie Gallery - Texarkana, Texas
Store Manager
Directed, coordinated, and reviewed activities in sales and service
accounting and record keeping, and receiving and shipping operations.
Planned and directed staffing, training, and performance evaluations to
develop and control sales and service programs. Coordinated sales promotion
activities and prepares merchandise displays and advertising copy.
Coordinated and directed training for stores in district. Directed and
supervised employees engaged in sales, inventory-taking and reconciling
cash receipts. Hired, trained, and evaluated personnel in sales or
marketing establishment. Inventoried stock and reordered when inventories
drop to specified level. Kept records of employees' work schedules and time
cards. Planned and prepared work schedules and assigned employees to
specific duties
Jan 02, 2005 - Apr 01, 2009
Texas Department of Criminal Justice-Parole - Texarkana, Texas
Clerk
Created and Implemented financial worksheets with Excel for office use.
Gathered financial information for creation of office statistics. Created
and Maintained office filing system. Prepared Travel documents with
Microsoft Word for staff submissions. Accepted and Processed client
payments through financial Mainframe system. Created office training
presentations with PowerPoint. Prepared documentation for office trainings.
Used Mainframe financial program to balance daily transactions and
Maintained these files according to state requirements. Prepared and Issued
Gate Checks to clients as needed. Checked clients in for office visits.
Answered/Handled office communications through switchboard, instant
messaging, e-mail and USPS correspondence.
Oct 01, 1999 - Dec 31, 2004
Regions Bank - Texarkana, Arkansas
Senior Teller
Accepted customer transactions, deposits, withdrawals, payments, and
processed through teller system. Maintained accurate teller cash drawer and
accurately balanced each day. Operated cash counting machine for accurate
cash transactions. Acted as vault teller on as needed basis. Duties
included: preparing and receiving weekly money orders, distributing cash to
tellers as needed, constantly maintaining accurate money counts for branch
vault
Education
Texas A&M University-Texarkana - Texas
Education Level: Bachelors Degree
Major: Applied Arts & Sciences
Graduated: No
Occupational Experience
Sales Managers ( 5 yrs )
First-Line Supervisors/Managers of Retail Sales Workers ( 5 yrs )
Cashiers ( 11 yrs )
Sales Representatives, Services, All Other ( 5 yrs )
Sales and Related Workers, All Other ( 5 yrs )
First-Line Supervisors/Managers of Office and Administrative Support
Workers ( 5 yrs )
Payroll and Timekeeping Clerks ( 5 yrs )
Customer Service Representatives ( 11 yrs )
Human Resources Assistants, Except Payroll and Timekeeping ( 5 yrs )
Stock Clerks, Sales Floor ( 5 yrs )
Computer Operators ( 11 yrs )
Data Entry Keyers ( 10 yrs )
Office Clerks, General ( 6 yrs )
Office Machine Operators, Except Computer ( 11 yrs )
Office and Administrative Support Workers, All Other ( 10 yrs)
Computer Skills
Typing Speed: 65 Words Per Minute
. Data Entry Terminal
. E-Mail Software
. Internet Browser
. Peripheral Devices
. Personal Computers
. Presentation Software
. Spreadsheet Software
. Word Processing Software
Additional Computer Skills:
Extensive use of Microsoft Word, Excel and Internet Explorer in a job
setting.
Very comfortable with a Mainframe Terminal and PowerPoint usage.
References
References Available Upon Request
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