Customer Service Medical Billing

RACHEL L. WILCOX

*** ******* ***** **

New Market TN 37820

813-***-****

865-***-****

E-MAIL: ***********@*****.***

________________________________________________________________________

EDUCATION:

. Hillsborough Comm. College, Tampa, Fl.

. Zephyrhills High School, Zephyrhills, Fl.

COMPUTER SKILLS:

V Excellent computer knowledge, proficient in Microsoft Office.

WORK EXPERIENCE:

Brant Blessing, State Farm Insurance Agency - November 2006

- September 2009

Marketing Coordinator/Office Assistant/Client Services

Receptionist/Fire Truck PR

V Research and implementation of all marketing ideas.

V Front desk client services/payments/ assisting or routing

incoming calls.

V Computer technical support.

V Supply ordering.

V Position required flexibility and excellent computer skills.

V Also, Brant Blessing owns an Antique 1960 International Pumper

Fire Truck which he uses for PR. I managed this for him.

Everything from working with local organizations for parade

entries, car shows and fairs to regular maintenance.

Florida Hospital Zephyrhills - Zephyrhills, Fl - February 2001 -

January 2006

Medical Billing Representative/ Collector

V Account management involving various insurances such as Managed

Care, PPO, Workers Comp, Blue Cross, Medicare HMO, Medicaid, and

Medicare secondary.

V Insurance verification.

V Assuring timely claim filing.

V Correct contractual payment verification.

V Position required extreme attention to detail & accuracy.

V Understanding of medical terminology.

Laboratory Phlebotomist:

V Blood collection of outpatients and inpatients in all areas of

the hospital including ICU, PCU, ER, and recovery.

V Order and specimen processing.

V Position required extreme accuracy and organization.

V Excellent people skills/Customer service.

Good Samaritan Hospital - Lebanon, PA - July 1999 - November 2000

Laboratory Phlebotomy/Secretary/Registration Technician:

V Outpatient registration & order processing.

V Blood / specimen collection.

V Ordering supplies for drawing station from both hospital and

reference labs.

V Position required organization, accuracy, and stress

management.

OTHER EXPERIENCE:

. Medical - York Hospital.

. Retail - T.J. Maxx, Montgomery Wards.

. Clerical - Equifax Visa/MC processing center, Montgomery Wards,

Tario Enterprises.

References available upon request.

Contact this candidate