Management Active Directory
Resume:
GORDON PETERSON
Magn lia, TX 77354
e-mail:*******@***.***
Cell Phone: 832-***-****
SUMMARY:
. SCCM/SCOM/BDD/Active Directory Professional with 13 years experience
supporting multi-national environments.
. Specialize in delivering solutions that meet or exceed the
expectations of the customer.
. Very strong in troubleshooting, design, installation, configuration,
and documentation.
. Believe in developing appropriate processes and using them.
. Welcome challenges, knowledge growth, and thinking outside of the box.
. Can handle very stressful environments and projects, I am a self-
starter that can multi-task, and am willing to tackle anything.
. Results and customer satisfaction driven .
CORE TECHNOLOGY EXPERTISE:
Systems Management Server 2.0/2003/SCCM
. Subject Matter Expert on Microsoft Systems Management Server
2003/System Center Configuration Manager 2007
. Expert level experience in installation, configuration,
administration, documentation and troubleshooting.
. Architected and implemented numerous solutions using all versions of
SMS/SCCM in various environments from plan and design through
implementation
. Experience in extending the functions of SMS/SCCM via custom websites,
mofs, scripts, processes, etc...
. Experience with multiple Primary and Secondary Site Servers, with
thorough knowledge of SMS/SCCM client installation, client health
remediation, software distribution, remote control, and other SMS and
non-SMS related issues
. Advanced Custom Report writing skills
. Experience with SMS feature packs including the OS Deployment Feature
Pack, Business Desktop Deployment (BDD) design, build, test, and
implementation experience utilizing SMS or RIS based deployments
. Implemented Microsoft's Zero Touch Installation scripts for SMS 2003
Operating System Deployment (OSD) feature pack to deploy XP image
created utilizing Microsoft's Windows Imaging format (WIM), OS images
to multiple customer sites
. Extensive knowledge of the User State Migration Tool (USMT)
. Extensive experience in technical documentation
SCOM
. Import Management packs
. Modify Management packs, monitors and rules (tuning)
. Support SCOM infrastructure issues
. Review and install SCOM updates
. Support SCOM agent issues
SQL Server 2000/2005
. Senior level experience in installation, configuration,
administration, and troubleshooting.
. Strong SQL Query skills.
. Intermediate level experience in database design and programming
. Multiple single instance installation and configuration for use with
Systems Management Server
Active Directory 2003
Promote/Demote Domain Controllers/OUs
Configure FRS
Extend AD Schema for various applications
Provide solutions for replication, FRS, and other Active Directory issues
Document process
Windows 2000/2003 Server
. Expert level experience in installation, configuration,
administration, and troubleshooting based on Microsoft best practices
Industry Experience:
Oil and Gas: EXXONMobil, Texaco, Shell Oil
Chemical : Lyondellbasell Chemical Company
Banking: Wells Fargo Bank
Pharmaceuticals: Astrazeneca Pharmaceuticals
Communications: Freescale (Motorola)
Paper Industry: Temple-Inland
Law Firm: Fulbright and Jaworski, Andrews and Kurth, LLP
Funeral Industry: Carriage Services
Medical: JPS Hospital Systems
Airline Industry: Continental Airlines
Public Sector: Klein Schools, Spring Independent School District
State Government: Information Systems-State of Louisiana, Department of
Transportation-State of Florida
TECHNICAL SKILLS:
Platforms: Windows 2000/XP/2003
Languages: VBscript
Systems Management: Systems Management Server, Microsoft Forefront,
SCOM, SCCM, SUS, WSUS, Ciscoworks, OS Deployment
Feature Pack, Business Desktop Deployment, WISE, and
SMS Installer.
Databases: SQL Server, Access
Virtualization: Softgrid, Virtual Server, App-V, Virtual PC
Applications/Tools: SQL Server, SQL Web Administrator, IIS, DHCP, DNS,
WINS, Active Directory, Visio, PowerPoint, Scripting
and automation and others.
WORK EXPERIENCE:
Lyondell Basell Chemical Company (Contract) May 2008 to Present
Houston, TX
Description:
SMS/SCCM/Active Directory Administrator:
Perform daily steady state maintenance of the international SCCM
environment which includes:
. Create SCCM Collections, Packages, Advertisements, Software Metering
rules, DCM Configuration Items, and DCM baselines
. Write custom web reports for SCCM
. Provide SME support to patch management section
. Consult and provide guidance and support for IT Production Control
section
. Consult and provide SME support to software packaging group
. Troubleshoot SCCM and active directory server and SCCM workstation
(client) issues of all types
. Upgrade systems with service packs, new SQL versions, etc.
. Build and configure SCCM secondary sites (30+ in the last 12 months).
. Tune SCOM management packs
. Import SCOM management packs
. Secondary SCOM support
. Build domain controllers
. Troubleshoot replication and FRS issues
Active Directory Administrator:
. Build and configure domain Controllers (30+ in the last 12 months),
. promote/demote domain controllers, troubleshoot
. DNS issues, schema upgrades, FRS configuration and
. Troubleshooting various infrastructure systems (SCOM, SCCM,
Ciscoworks)
Idea Integration 2005 to April 2008
Houston, TX
SCCM/BDD (Desktop Deployment) Consultant
Primary responsibilities:
. Demonstrate and explain benefits of Microsoft products to prospective
clients
. Develop work schedule for implementations of SMS 2003, SCCM 2007, SQL
2005
. Develop project plans
. Implement and upgrade SMS 2003, SCCM 2007 and SQL 2005 installations
. Define and develop processes around SCCM implementation deliveries
. Business Desktop Deployment implementation deliveries
. Provide project progress reports to internal management as well as
client management.
. Implement and carry out test plans for new implementations.
. Conduct training classes for SCCM implementations and BDD
implementations
. Build servers (SCCM, SQL 2005).
. Create .wim images.
Florida Department of Transportation
October '04 to April '05
Client requested a design and implementation of Microsoft's Systems
Management Server 2003 in their existing Active Directory 2003 environment.
They required all of the functionality of the SMS 2003 including
Application Deployment, Asset Management, Security Patch Management, and
SMS Remote Control.
. Created project plan for FDOT SMS implementation
. Built servers for SMS
. Over 2500 desktops
. Configured SMS completely (Discovery methods, SQL tasks, client
installations, boundaries, roaming, etc
. Installed and implemented patch management
. Set up packages, advertisements, collections
. Monitored deployment packages
. Wrote custom reports and queries
. Provided training to staff for ongoing SMS support
Wells Fargo Bank (Contract) April '04 to October '05
SMS Administrator /Architect Minneapolis, MN
. Led migration efforts from SMS 2.0 to SMS 2003
. Configure SMS 2003 Servers and server roles
. Monitor and administer Patch Management program
. Over 100,000 clients
. Troubleshoot SMS servers
. Remediate broken clients
. Communicate with Microsoft regarding SMS issues
. Develop and use Queries to streamline package delivery
. Report results of SMS package success/failure to various management
personnel
. Configure sites and site servers
. Create Collections, Packages, Advertisements
. Monitor SMS servers for general health
. Produce Msi packages as needed
IBM, Astrazeneca (Contract) Jul'03 to Apr'04
SMS Administrator Wilmington, DE
. Remediate SMS clients that are not working (heavy)
. Create Daily collection for client update (Client update includes 53
components e.g., W2KSP3, Office 2000 SP3, various security patches,
updated AV software and Oracle client, Oracle Home selector and many,
many others)
. Remediate server issues when necessary (SQL and SMS)
. Monitor client updates machine by machine using SMS remote tools
. Write SMS-Installer scripts for various installations
. Monitor SMS servers for general health
. Install Service packs on servers as needed
. Create Advertisements as needed
. Create Packages as needed
. Create Collections based on files, queries, users, or machines
. Work with application packagers to create delivery methods in
accordance with management wishes
. Develop and use Queries to streamline package delivery
. Report results of SMS package success/failure to various management
personnel
. Closely communicate both orally and written with Client Support Team
. Write custom scripts using Winbatch or VBScript for various tasks as
required
. Set up and modify group policies in Active Directory
. Create Security and Distribution groups
. Set up and modify Users using Active Directory tools
. Maintain group rights as needed
. Write Vbscripts against ADSI
. Write WinInstall packages for various installations
. Test NAIs to ensure compliance with Enterprise requirements
. Resolve application conflicts for standard image
. Create MSIs, MSTs, using InstallShield
. Test MSIs produced by InstallShield
. Reconcile Users to machines to be updated
. Assist with Enterprise implementation of InstallShield AdminStudio 5.5
5th US Army Headquarters (Contract) Mar'03 to Jul'03
SMS Architect San Antonio, TX
. Design and install SMS architecture
. Install all SMS servers
. Implement discovery and client agent installation methods
. Install clients on 1500 computers
. Establish SMS policies, documentation
. Train staff
. Design custom queries
CSC Corporation (Contract) Mar'02 to Mar'03
Senior SMS Administrator (v2.0 on W2K Active Directory System)
Houston, TX
. Exceptional Customer Service skills.
. Managed technical aspects of large scale rollouts
. Responsible for the integration of MSI and WinInstall packages into
software distribution services.
. Strong knowledge of Windows internals, software distribution,
packaging, and desktop management methodologies / technologies.
. Responsible for daily maintenance and health of Central Site Server
and primary site server.
. Establish security policies for SMS
. Troubleshoot daily problems with Advertisements, software delivery,
server issues, Collections, Packages, and Programs.
. Third level support for desktop issues relating to SMS.
. Set up Discovery Methods
. Create SMS Advertisements as needed
. Create Collections as needed
. Create Programs as needed
. Create Packages as needed
. Push software as required
. Collaborate with MSI packagers to resolve problems when packages
failed.
. Created, updated, deleted Security groups used for software
distribution in Active Directory
. Monitor progress and results of Advertisements, and Packages in Status
Summarizer.
. Monitor secondary sites through Status Summarizer
. Monitor and interpret server and workstation SMS log files
. Create queries as required
. Produce management reports using Crystal reports
. Wrote project plan for conversion of CA-UniCenter sites into SMS
secondary sites
. Monitored progress and work plan for Secondary site conversions
. Established policies and settings for Secondary sites
ExxonMobil (Contract) Oct'01 to Mar'02
SMS Administrator Houston, TX
. Managed technical aspects of large scale rollouts
. Wrote and presented SMS Site Installation Project Plan
. Create SMS Advertisements as needed
. Create Collections as needed
. Create Programs as needed
. Create Packages as needed
. Installed and set up secondary SMS site
. Wrote installation documentation for secondary site
. Built SMS servers (integrated with SQL)
. Maintain SQL database for SMS
. Responsible to troubleshoot and resolve all SMS setup issues
. Set up Security groups used for software distribution Collections in
Active Directory
. Set up policies for Discovery, Security, and Remote Control Agent
. Created Collections, Advertisements, Packages, and Programs as
required
. Monitored Packages and Advertisements for progress
. Created queries for management reports
. Created management software distribution reports
. Wrote autoload scripts using Wise for Windows Installer, VBScript, WMI
and SMSInstaller
. Packaged applications using SMSInstaller, Wise for Windows Installer,
for deployment to desktops and laptops
Shell Oil Products Company (Contract) Oct'98 to Oct'01
SMS Administrator Houston, TX
. Build SMS servers
. Installed and Configured SMS primary and secondary sites
. Maintain SMS SQL database
. Troubleshoot and resolve SMS problems and issues as they appear.
. Push software as needed (advertisements and mandatory packages).
. Determine criteria and create Collections as needed
. Monitor Advertisements for viability and retirement
. Monitor Packages when deployed.
. Create Packages as required
. Create Programs for packages.
. Wrote installation scripts for site wide desktop updates using such
tools as SMSInstaller, Winbatch, Wise, and Wininstall
. Create and deploy SMS packages and Advertisements to provide desktop
upgrades as needed (including SAP 4.0, Business Objects, ODBC changes,
Outlook 97, all Y2K upgrades as were necessary, patches, registry
corrections, Office 2000, IE5.0 and others at 1500 + seat site
. Developed SMS test plans for new software products
. Monitor SMS deployments in progress
. Team lead for site conversion from SMS 1.2 to SMS 2.0
. Capacity planning for SMS
. Set up, maintained and operated SMS Software test lab
. Test SMS deployment of software for compatibility with standard
desktop images
. Configure and maintain SMS, SQL, and license servers.
Star Enterprise (Contract) Oct'97 to Oct'98
SMS/LAN Administrator Houston, TX
. Scheduled SMS deployment of new software
. Wrote SMS deployment jobs
. Monitored SMS jobs while in process
. Administer SMS server and SMS sites and child sites
. Write silent installation scripts for desktop installations
. Designed and wrote Installation scripts for NT 4.0 rollout Enterprise
wide
. Review and install all software to be run from the network
. Wrote documentation for upgrade process methodologies and specific
installations
. Resolve SMS and software issues with vendors
. Provide second and third level support for software used in the
Enterprise
. NT 4.0 Registry expert
EDUCATION:
Attended:
Northern Michigan University US-Michigan-Marquette
Suomi College, Hancock Mi, Associates Degree
ADDITIONAL TRAINING:
827: Administering Microsoft Systems Management Server 2.0
828: Deploying and Supporting Microsoft Systems Management Server 2.0
2596: Managing Microsoft Systems Management Server 2003
2597: Planning and Deploying Microsoft Systems Management Server 2003
2072: Administering a Microsoft SQL Server 2000 Database
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