Manager Sales
Resume:
:
Christy Renee Ryle
***** *** ****** * #**** Saint Petersburg, FL 33716 ? 941-***-**** ?
******@*****.***
Experience
August 2008-Present Visage Dermatology St.
Petersburg, FL
Practice Administrator
Manage 11 employees; including Physician Assistants, Medical Assistants,
Esthetician, front desk staff and an insurance biller.
Responsible for office procedure manual for all aspects of the medical
office.
Working with physician to produce practice reports to help analyze
practice progress. These reports include data from Quickbooks and the
practice management software.
Improving inventory reductions and controls. Helping train staff on
current products in the office in order to improve product sales.
Working on marketing and advertising budget. Working with Physician on
website, Facebook page and newsletter production.
Out of office networking to help advertise practice.
Everyday medical office maintainance, and medical/ office supply ordering.
Working on reducing practice's medical supplies expenses and waste.
December 2005-August 2008 dkVOGUE Sarasota, FL
Business Office Manager
Direct supervision of 5 salespeople, 1 Merchandising Manager and 1
Showroom Manager.
Worked directly with the owner and launched Grand Opening.
Oversaw 3 retail showrooms which include 2 in Sarasota, FL and 1 in New
York City, NY
Worked with owner to set up new showroom in West Hollywood, CA.
Maintained relationships with all furniture vendors and commerical
contacts at the Royal Danish Consulate General's office.
Responsible for company's bookkeeping.
Ensured all staff had proper product line training.
Purchased, received and managed logistics for all showroom's sales orders
and stock inventory.
Maintained online website by entering new products, filling sales orders
within 24 hours of order placed, shipping orders, and annual price
updates.
Managed the development of the company's resource binder.
Weekly payroll and monthly commission payout. Worked on payroll for
employees in California, New York and Florida.
Scheduled showroom coverage and prepared all travel arrangements.
May 2005-November 2005 Sarasota Pathology Sarasota, FL
Completed provider enrollment for all current pathologist and all new to
the company.
Helped administration with the impletation of their new GE Centricity
system. Worked with staff on charge and payment entry.
Started the company's procedures on payment variances.
June 1999-April 2005 University of Florida Physicians
Gainesville, FL
Supervisor Patient Relations/Self-Pay/Collections
Direct supervision of 21 employees.
Annual goal of $30 million in self pay collections.
Ensured team staffing needs were met by posting, interviewing and hiring
new team members. Performed employee evaluations within established time
periods.
Educated staff regarding payor nuances and specialty specific
reimbursement guidelines, with the ultimate objective of maximizing payor
reimbursement.
Promoted staff development related to mandatory training, educational
sessions, and timely review of payor bulletins.
Monitored telephone system daily and produce weekly call analyst. My
team's weekly call average for Patient Relations consisted of 1000 calls
for 6 representatives. My team's weekly call average for Collection
Specialist consisted of 3000 calls for 14 representatives.
Monitored employee's weekly Budget Plans, Settlement Offers, and Payment
in Full received.
Reimbursement Supervisor
Direct supervision of 12 employees.
Posted, recruited, interviewed and hired new team members. Performed
employee evaluations.
Worked with senior management to design and implement workflow process,
and revenue targets.
Responsible for annual collection goals of $12 million, and timely charge
entry of $42 million in charges.
Improved SICU charge entry processes by identifying $65,000 in missing
charges.
Revenue Cycle Analyst
Liaison between Anesthesiology Department and University of Florida
Physicians Billing and Accounts receivables office.
Responsible for departmental annual charges of approximately $40 million.
Direct supervision of 5 physician coding staff.
Developed project plan and managed implementation of Anesthesia/Radiation
module for IDX billing software system, which included training.
Co-developed the Anesthesia Module handbook.
Identified revenue improvement opportunities. Corrected process,
education, billing and physician behavior to meet Billing and Account
Recievable department's objectives.
Improved contract rates, and/or payment policy changes by initiating
contract discussion with Managed care payors.
Initial member of Payment Variance committee. Managed contract rate
compliance with actual payment performance of selected payors. Identified
underpayments to the UFP and led recovery project, netting a total of
$340,000 in additional payments.
Research Assistant
Prepared financial reports and analysis for Reimbursement Managers.
Trended financial data for pinpointing critical financial issues.
Updated billing staff and physicians with data and projections.
Financial Specialist
Posted payments and keyed rejections to the IDX billing system.
Nominated for the Process Improvement Team. This committee was involved in
reviewing the processes and procedures of FGP.
1998-1999 Florida Credit Union Gainesville, FL
Member Service Representative
Provided account assistance, opened new accounts, promoted credit union
products, processed loans, and assessed fees to members accounts.
Handled approximately 100 calls per day in a timely manner with high
levels of customer satisfaction.
Other work experience can be provided upon request
EDUCATION
B.S in Business Administration.(2001) Saint Leo University
Associates of Arts Degree in Accounting (1999) Santa Fe Community
College
Certifications
2003 Certified Professional Coder, Certified
2003 Service Lead the Way, Facilitator
technical skills
Accounting software: Quicken Quickbooks
Advanced use of Microsoft application including Word, Excel, Access, and
Power Point. Healthcare applications: IDX, IMX, BAR, AES, PCS, TES, IDX
Anesthesia Module, GE Centricity, Nextech
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