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Manager Sales

Location:
Saint Petersburg, FL, 33716
Posted:
December 30, 2010

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Resume:

:

Christy Renee Ryle

***** *** ****** * #**** Saint Petersburg, FL 33716 ? 941-***-**** ?

abhyyc@r.postjobfree.com

Experience

August 2008-Present Visage Dermatology St.

Petersburg, FL

Practice Administrator

Manage 11 employees; including Physician Assistants, Medical Assistants,

Esthetician, front desk staff and an insurance biller.

Responsible for office procedure manual for all aspects of the medical

office.

Working with physician to produce practice reports to help analyze

practice progress. These reports include data from Quickbooks and the

practice management software.

Improving inventory reductions and controls. Helping train staff on

current products in the office in order to improve product sales.

Working on marketing and advertising budget. Working with Physician on

website, Facebook page and newsletter production.

Out of office networking to help advertise practice.

Everyday medical office maintainance, and medical/ office supply ordering.

Working on reducing practice's medical supplies expenses and waste.

December 2005-August 2008 dkVOGUE Sarasota, FL

Business Office Manager

Direct supervision of 5 salespeople, 1 Merchandising Manager and 1

Showroom Manager.

Worked directly with the owner and launched Grand Opening.

Oversaw 3 retail showrooms which include 2 in Sarasota, FL and 1 in New

York City, NY

Worked with owner to set up new showroom in West Hollywood, CA.

Maintained relationships with all furniture vendors and commerical

contacts at the Royal Danish Consulate General's office.

Responsible for company's bookkeeping.

Ensured all staff had proper product line training.

Purchased, received and managed logistics for all showroom's sales orders

and stock inventory.

Maintained online website by entering new products, filling sales orders

within 24 hours of order placed, shipping orders, and annual price

updates.

Managed the development of the company's resource binder.

Weekly payroll and monthly commission payout. Worked on payroll for

employees in California, New York and Florida.

Scheduled showroom coverage and prepared all travel arrangements.

May 2005-November 2005 Sarasota Pathology Sarasota, FL

Completed provider enrollment for all current pathologist and all new to

the company.

Helped administration with the impletation of their new GE Centricity

system. Worked with staff on charge and payment entry.

Started the company's procedures on payment variances.

June 1999-April 2005 University of Florida Physicians

Gainesville, FL

Supervisor Patient Relations/Self-Pay/Collections

Direct supervision of 21 employees.

Annual goal of $30 million in self pay collections.

Ensured team staffing needs were met by posting, interviewing and hiring

new team members. Performed employee evaluations within established time

periods.

Educated staff regarding payor nuances and specialty specific

reimbursement guidelines, with the ultimate objective of maximizing payor

reimbursement.

Promoted staff development related to mandatory training, educational

sessions, and timely review of payor bulletins.

Monitored telephone system daily and produce weekly call analyst. My

team's weekly call average for Patient Relations consisted of 1000 calls

for 6 representatives. My team's weekly call average for Collection

Specialist consisted of 3000 calls for 14 representatives.

Monitored employee's weekly Budget Plans, Settlement Offers, and Payment

in Full received.

Reimbursement Supervisor

Direct supervision of 12 employees.

Posted, recruited, interviewed and hired new team members. Performed

employee evaluations.

Worked with senior management to design and implement workflow process,

and revenue targets.

Responsible for annual collection goals of $12 million, and timely charge

entry of $42 million in charges.

Improved SICU charge entry processes by identifying $65,000 in missing

charges.

Revenue Cycle Analyst

Liaison between Anesthesiology Department and University of Florida

Physicians Billing and Accounts receivables office.

Responsible for departmental annual charges of approximately $40 million.

Direct supervision of 5 physician coding staff.

Developed project plan and managed implementation of Anesthesia/Radiation

module for IDX billing software system, which included training.

Co-developed the Anesthesia Module handbook.

Identified revenue improvement opportunities. Corrected process,

education, billing and physician behavior to meet Billing and Account

Recievable department's objectives.

Improved contract rates, and/or payment policy changes by initiating

contract discussion with Managed care payors.

Initial member of Payment Variance committee. Managed contract rate

compliance with actual payment performance of selected payors. Identified

underpayments to the UFP and led recovery project, netting a total of

$340,000 in additional payments.

Research Assistant

Prepared financial reports and analysis for Reimbursement Managers.

Trended financial data for pinpointing critical financial issues.

Updated billing staff and physicians with data and projections.

Financial Specialist

Posted payments and keyed rejections to the IDX billing system.

Nominated for the Process Improvement Team. This committee was involved in

reviewing the processes and procedures of FGP.

1998-1999 Florida Credit Union Gainesville, FL

Member Service Representative

Provided account assistance, opened new accounts, promoted credit union

products, processed loans, and assessed fees to members accounts.

Handled approximately 100 calls per day in a timely manner with high

levels of customer satisfaction.

Other work experience can be provided upon request

EDUCATION

B.S in Business Administration.(2001) Saint Leo University

Associates of Arts Degree in Accounting (1999) Santa Fe Community

College

Certifications

2003 Certified Professional Coder, Certified

2003 Service Lead the Way, Facilitator

technical skills

Accounting software: Quicken Quickbooks

Advanced use of Microsoft application including Word, Excel, Access, and

Power Point. Healthcare applications: IDX, IMX, BAR, AES, PCS, TES, IDX

Anesthesia Module, GE Centricity, Nextech



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