Project Manager Software

WILLIAM J. DOODY

*** ******** ****** *** ****, NY 10012 ? 212-***-**** ? E-mail:

**********@***.***

Profile:

. Technical Writer with ten years of experience in software, financial and

media industries.

. A proven track record creating value with highly developed technical and

corporate communications.

Expertise:

. Technical Documentation . Information Development . Financial Products/

Software

. Online Help . Web Development . Publication

Design/Production

- - - - -

Free-lance WRITING EXPERIENCE 1/08 - Present

DEUTSCHE BANK

Technical Writer/ Editor

Developed technical documentation for large middle-ware software projects.

. Interviewed engineers and software developers.

. Wrote, edited, and formatted:

. Statements of Work and complex software project Roadmaps

including:

. Project description and scope.

. Functional and non-functional targets.

. Approach and responsibilities.

. Deliverables.

. Timelines and milestones.

. Gantt charts.

. Project charges and expenses.

VALUE LINE, INC., NEW YORK, NY

Technical/ Marketing Writer (Contract/Free-lance)

. Write and format 173-page "Investment Analyzer User Manual."

"Investment Analyzer" software provides online access to financial

information on over 7,000 stocks, real-time financial news, technical

analysis tools, Value Line's Timeliness and Safety Ranks, analysis

and commentary. The manual was created in MS Word and included:

. Introductions to the new software tools.

. System requirements.

. Comprehensive step-by-step instructions.

. Marketing material.

. Chapters on investment strategies and technical analysis.

. Original graphics.

FULL-TIME WRITING EXPERIENCE 9/00-11/07

SMITH BARNEY, INC., NEW YORK, NY

Technical/Marketing Writer & Editor (Full-time)

. Work closely with IT developers, product management and sales

departments to deliver high quality user documentation and sales

support materials.

. Write clear, concise and correct online help and user manuals for both

web-based and IBM 3270 terminal emulation programs.

. Support product development, testing and on-time release of new

software programs.

Examples:

. "Autovest" - Software enables weekly investments in mutual

funds.

. "Margin Interest Enhancement" - Software enables entry of

preferred margin rate requests.

. "Term Life Insurance Platform" - Software displays multi-

carrier quotes.

. "Troubleshooting Guide for Remote Access to Office Software"-

Created for Smith Barney Help Desk Services.

. "Paperless Legal Transfer of Stock Certificates"

. "OFAC Transfer Enhancement"

. Edit, format and publish employee magazine in HTML and PDF. Magazine

topics: financial products (equities, fixed income securities, mutual

funds, annuities), Insurance, Human Resources, Marketing, Legal and

Compliance Policies.

. Write instructions for Financial Trading applications.

. Create required graphics.

. Created active HTML pages. (Knowledge of API.)

. Co-ordinate review of publications by all appropriate stakeholders,

legal and compliance advisors.

. Create and/or maintain department websites for the corporate intranet.

. Act as Business Analyst to ensure all design specifications are

included in finished software product.

. Create or contribute to (UI) user interface design.

. Test and review software. UAT (User Acceptance Testing).

. Write 200-page "Continuity of Business" Training Manual, including

instructions for all procedures performed by every department

employee.

. Wrote and edited cover letters for the Firm's G.U.S.T. /ERISA mailing.

Smith Barney received the highest response in the industry, 25% higher

than Merrill Lynch.

Project Manager: "Continuity of Business/Audit/Procedures Manual"

Interviewed one department's 15+ employees and wrote a 200-page manual

that included step-by-step instructions for every procedure performed in

the department.

The manual was used by Citigroup's top level audit team to perform an

audit of the department.

Project Manager: Convert of "Green Screen" Content into Navigable Web

Pages

Converted 2,000 screens of instructions on IBM 3270 mainframe "green

screens" into HTML-coded Web pages.

. Determined the software packages required for the project.

. Trained team of employees on the conversion method.

. Maintained quality assurance on the project.

SOFTWARE SKILLS

MS WORD (STYLES, MACROS, TOA, TOC, TEMPLATES, OUTLINE NUMBERING, ETC.),

POWERPOINT, ADOBE ACROBAT PROFESSIONAL, ADOBE PHOTOSHOP, VISIO, IBM 3270

(GREEN SCREEN APPLICATIONS), EXCEL, EXTRA!, ADOBE ROBOHELP (WEB AND MS WORD

FORMATS, CROSS-REFERENCES, POP-UP WINDOWS, KEYWORD SEARCH AND INDEX

FEATURES), ASCII-TO-HTML, BK REPLACE. KNOWLEDGE OF DREAMWEAVER, SNAGIT,

XML, WINHELP, CAPTIVATE, LEXIS/NEXIS, HTML, FRONTPAGE, FETCH, ADOBE

FRAMEMAKER, PAINTSHOP PRO, OTHERS.

OTHER FREELANCE EXPERIENCE 12/93-9/99

THE NEW YORK TIMES COMPANY, INC.

On-line Producer of The New York Times Crossword Puzzle.

. Increased traffic, community, profits and subscriptions for The NYT

Premium Services.

. Published The New York Times Crossword Puzzle Online, Bridge and Chess

columns.

. Wrote site navigation, download/install instructions, FTP and

maintenance procedures.

. Hosted "The New York Times Crossword Puzzle Chat" on America Online.

. Initiated the sale of Times Crossword Books on the website, generating

royalties "click-through" fees for The Times.

PAINEWEBBER.COM

Financial Copywriter

. "Why Invest in a 401(k)?" The advantages of investing in a 401(k).

. "Pre-Tax vs. Post-Tax Investing" The advantages of pre-tax savings

investments.

. "It's Never Too Early to Save" The advantages of saving early in a

401(k).

SMARTMONEY.COM

Technical copywriter

Wrote marketing book that describes 40+ online, Java-based personal finance

software applications.

SIGS PUBLICATIONS, INC., NY REUTERS, INC., Hauppauge, NY

OMEGA ENGINEERING, INC., NY THE TONY AWARDS, NY

SIMON & SCHUSTER, INC., NY DONALDSON, LUFKIN & JENRETTE, NY

Designed, wrote and edited Web pages and created PowerPoint presentations.

PUBLICATIONS

S.L.U.M.M.I.T., HTTP://SPIDER.NETROPOLIS.NET/SLUMMIT/ GUEST FICTION WRITER,

"MARY."

THE PERSPECTIVE; "Food, Fast!" Fast food restaurant survey.

ROCK MAGAZINE; "Nite City." Interview with former Doors' organist, Ray

Manzarek.

ROCK MAGAZINE; "Utopia." Interview with Todd Rundgren and album review.

EDUCATION

NEW YORK UNIVERSITY FILM SCHOOL, NEW YORK, NY. BACHELOR OF FINE ARTS, FILM

AND TELEVISION.

Extensive elective work in English Literature.

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