Mamta Shah
Cypress – CA-*****
Cell: 714-***-****
E-mail: *****.****@*******.***
Objective:
To obtain a position in systems/network architecture, installation, implementation, integration,
security, and administration.
Experience:
Feb 2010 – December 2010- Network Systems Engineer
Marinello Schools of Beauty
12499 Putnam Street, Whittier CA 90602
My primary responsibility is maintaining the computer systems of the company that has 40
locations and 800 users in MPLS environement. Server management, installing, maintaining and
upgrading servers, backups, data security and remote braches network setup includes managing
all windows servers and Cisco appliances, antivirus software, backups, security appliances.
Projects:
I worked on installing VMware and SAN storage in my recent project on exchange 2010
and Active Directory migration. This involved building virtual machines including win2k8
Active directory and Exchange 2010 servers, cross forest migration using Quest tools and
mailbox migration. This included creating users, permissions, group policies and
DNS/DHCP services in a cross forest environment.
Environment:
Windows server 2003/2008 – standard and Enterprise version on 32 bit and 64 bit, Active
Direcotry 2003,Exchange 2007 Enterprise version, SharePoint server 2007,Sonic Wall,SQL
server 2008, Snapserver – NAS, Terminal server 2003/2008, Dell and HP proliant servers
installation and maintenance.
May 2006 –Feb 2010 -Network Systems Engineer
America Chung Nam, Inc-
City of Industry, CA 91789
My primary responsibility is maintaining the computer systems of the company that has five
branches located overseas. Server management, installing, maintaining and upgrading servers,
backups, data security and remote braches network setup includes managing all windows servers
and Cisco appliances, antivirus software, backups, security appliances.
• installing, supporting and maintaining new server hardware and software infrastructure;
• managing email, anti spam and virus protection;
• setting up user accounts, permissions and passwords;
• monitoring network usage;
• ensuring the most cost-effective and efficient use of servers;
• suggesting and providing IT solutions to business and management problems;
• ensuring that all IT equipment complies with industry standards;
• analyzing and resolving faults, ranging from a major system crash to a forgotten
password;
• undertaking routine preventative measures and implementing, maintaining and
monitoring network security, particularly if the network connects to the internet;
• providing training and technical support for users with varying levels of IT knowledge
and competence;
• supervising other staff, such as help desk technicians;
• planning and implementing future IT developments and undertaking project work;
• managing the website and keeping internal networks running;
• monitoring the use of the web by employees.
Environment:
Windows server 2000/2003/2008 – standard and Enterprise version on 32 bit and 64 bit,
Exchange 2003/2007 standard version, Enterprise Vault version 7.0 and 8.0, SharePoint server
2007,TrendMicro Viruswall and Officescan version 7 and 8, Cisco firewalls ranging from
pix515E to ASA5510, Cisco routers, Blackberry Enterprise, Backupexec version 10 and 12,
Mxtreme Borederware and Barracuda spam filters, SQL server 2000/2005/2008, Radius
authentication on Acive directory, Terminal server 2003/2008, DFS fileshare on windows 2008
Enterprise version. Dell and HP proliant servers installation and maintenance.
Projects:
Projects include setting up remote sites, server upgrades, Disaster recovery, cross forest
migrations ( Active Directory win2k3/win2k8 and exchange 2007), exchange server setup.
This included creating users, permissions, group policies Installation of Fileserver-DFS,
cisco appliances upgrade and vpn setup at remote locations.
2005 – 2006- IT Representative
Ansafone Communications
Santa Ana, CA
• Worked as IT Representative for four months from October 2005 to February 2006
responsible for Database management, Help Desk Support.
• Built Crystal Reports and scheduled them on Enterprise Server for Client specific
requirements.
• Worked on MsAccess and built queries to work with databases.
(Plus client specific applications such as eOn, Wygant server, Pinnacle etc.)
• Worked with Credit card processing software and Remote Desktop software i.e
PCanywhere.
• Worked on Visual Basic scripts related to backups and restoration of files, disk space etc.
• Successfully resolved customer issues regarding connectivity, peripheral compatibility,
and standard software usage questions for products on the following operating platforms:
Windows NT Workstation, Windows 95, Windows 3.x, MS-DOS, Windows XP
1996 – 2003-HEAD OF DEPARTMENT – IT,
UDGAM SCHOOL –INDIA
Wholly responsible for technical support operations in School having Pre K to 12th grade
students (total 1500 students and 70 teachers, 3 principals).
• Challenging environment, including supervision of 7-member technical support team and
coordination of technical issues involving network, hardware, and operating systems.
Windows NT/2000 Server, Windows 9x.
• Developed the areas like automating report system, website implementation, teachers
training, Principal training on one on one basis in IT field.
• Designed course curriculum for students from 8th grade to 12th grade. Taught computers
as a subject. Dbase, Internet, C programming languages, Windows XP, Word, Excel,
PowerPoint, MsAccess, Pascal, FoxPro, HTML, and Basic.
• Systems administration of 100+ systems in LAN on Windows Server 2000. Have
extensive knowledge on Active Directory, users’ permissions, shared folders, installation
of software and OS.
• Oversee network connectivity, implementation, integration, and troubleshooting for
servers, remote access, storage devices, printers, and scanners for students and teachers.
• Consult with senior executives on future technology issues involving connectivity for
LANs, WANs, and Internet applications and automate most of the school procedures.
• Earned a reputation for on-time, on-budget completion of high-profile projects involving
automation of school procedures, operating system upgrades and new installations.
Education and Certification:
• MCITP- Exchange 2007
• MCTS - Microsoft Certified Technology Specialist Microsoft Exchange 2007
Configuration
• Microsoft Certified Professional (MCSA) with Exchange server 2003
• Microsoft Certified Professional (MCP)
• Oracle Database 9i Professional
• OCA
• Bachelor of Commerce (Principal Subjects: Accounts and Statistics)
• Honored with Gold medal for securing highest marks in English
• 1984 South Gujarat University -India
Courses taken:
• Visual Basic:
• A+ ( hardware and Software )
• Network plus
• SQL
• Desktop Publishing. Covered topics like CorelDraw, PageMaker, Photoshop
• SharePoint 2007
Knowledge and Skills:
• Advanced:
• 6+ years -Windows server 2000/2003/2008 standard and Enterprise Servers,
• 5+ years Exchange 2007 and SharePoint 2007
• 3+ years-Email Archiving and Journaling ( Symantec Vault)
4 years- RADIUS, MS SQL Server 2000 / 2005 and Blackberry Enterprise
•
Server;
6 years -Active Directory DNS, DHCP
•
• 4+years - Antivirus server/client software
• 5 years – BackupExec backups and Restore
• 4+ - Remote Desktop software
• 8+ years – windows 200/xp/vista/7 and Office 2003/2007/2010
• 4+ years -Spam filters, URL filters and cisco firewalls and switches
• 1 year- NAS/SAN/Vmware
• Working knowledge:
• Cisco switches, routers, pix firewalls
• SQL 2000, 2005, 2008
• SharePoint 2007/2010
• Video Conferencing
• VOIP
Work Status: US Citizen
Security Clearance: no
Reason for changing the job: personal betterment
Willing to relocate: no
Salary expectations: negotiable