Customer Service Design

Rachel V. Johnson *** Echols Lane

Lewisburg, WV *4901

304-***-****

******.*******.*@*******.***

Seeking a position in Customer Service.

Education Computer Proficiencies

West Virginia University, Morgantown, WV Platforms

Bachelor of Family and Consumer Windows 95/98/2000/2003/2007/XP

Sciences/Design, 2008 *some expereince with mac

Major: Interior Design

Concentration: History Interior Design

Space planning, programming, modeling,

Accomplishment materials research, board layout, color

Developed a wide-ranging knowledge of theory

Interior Design and "Big D" design DESIGN PRESENTATIONS, PHOTO EDITING

theories. PROGRAMS

Autodesk AutoCAD, 2020 Technologies

General Software

Word, Excel, Power Point, Internet

Explorer

FireFox, Eagle Browser, gimp, sketchup.

Experience Overview Interior Design

Managing customer service and office Professional Experience

support functions within retail sales and Produced designs for residential

design environment. remodeling and new construction kitchens

Efficiently processing orders, job site and baths. Every project was designed

visits, and customer billing. with an understanding of the individual

Interfacing between customers and industry client's needs and aesthetic preferences.

vendors implementing problem-solving Sales included cabinets, countertops,

skills. hardware, fixtures, seating, accessories,

Monitoring orders and maintaining wall coverings, and flooring material.

installation schedules.

Contacting vendors, merchants, and Academic Experience

contractors to inquire and solve disputes. Completed mock projects that incorporated

Professional writing experience (memos, "Big D" design theories. Utilizing

faxes, project proposals programming color theory, space planning,

Able to work within a group environment " scale plans/renderings, board layouts,

effectively and efficiently. Can easily and client presentations.

establish working relationships with Offices

diverse people. Hotel Lobby

Coordinated multiple elements of a major House Boat

motion picture project within the Art Classroom

Department (signage, graphics, and Cabin

department relations). Youth Hostel

Work History

Art Dept Production Assistant, Paramount Pictures, Weirton(Location), West Virginia,

7/2010-10/2010

Kitchen/Bath Specialist, S.J. Neathawk Lumber Company, Lewisburg, West Virginia, 8/08-

6/2010

Clerk, Video World, Sabraton, West Virginia, 10/05- 5/06

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