Customer Service Sales

Rachel Kimani

***** * *** **** ********, AZ ***23 Tel: (C) 602-***-**** Email:

************@*****.**.**

Education

Arizona State University Tempe, AZ

Bachelor of Arts Degree in Global Studies (Expected December 2011)

School Related Experience

Short-term School Sponsored Missionary/Development Trip to Benin

Summer 2008

. Researched and interviewed Beninese people in different regions of the

country to find out what they needed to succeed.

. Compiling all this information in a report that would be given to

possible investors into the Benin economy.

. Attending church services with local Christians.

. Holding separate youth meetings where we encouraged them and held

forums to listen to their stories.

Oral Roberts University Language Lab and Culture Centre

Fall 2008

French Tutor

. Overseeing the general office activities

. Helping students who ask for help with French homework

. Interacting with foreign language learning materials

Work Experience

Cashier

Feb 2007-Aug 2007

Chick-Fil- A Goodyear, AZ

. Providing prompt, efficient and courteous customer service

. Ring customer sales on an electronic cash register

. Receiving cash from customers and giving correct change

Cashier/server

McAllister's Deli Tulsa, OK

Sept. 2007- May 2008

. Making customers feel welcome and at home in the restaurant

. Letting customers know of all that we offer and recommending our

favorites

. Taking orders accurately and courteously, being patient

Caregiver / Personal Care Assistant (PCA)

. Working with the elderly to make life more manageable and assist in

day to day tasks

. Offer companionship

Data Entry Operator

Jan 2010 - Currently

Vangent Census Project 2010 Phoenix, AZ

. Keying secure census data quickly and productively

. Accurately capturing this information for use in the end of year

presidential census report

. Conducting myself in a professional and proper manner in the working

environment

Volunteer

Quo Vadis Bookstore Tempe, AZ Feb.

2009 - Currently

. Assisting with opening and closing store for business and ministry

. Work on inventory and book sales

. Offer prayer to patrons

Covenant International Church Glendale, AZ

Aug. 2009 - Currently

. Singing in the choir during services

. Assisting with PowerPoint during sermon

Summary of Skills

. Customer Focus: Ability to provide customers with courteous, friendly,

fast and efficient service and information

. Team Work: Ability to work well with others to achieve common goals

. Listening/ communicating: Ability to listen attentively to others, ask

appropriate questions and speak in clear understandable manner

. Reasoning: ability to plan, prioritize, set goals, make decisions and

solve problems

. Researching: Experienced in finding out specific information for

reports

. Computer Expertise: Proficient in all MS programs and able to key

quickly and efficiently

Contact this candidate