Summary
Executive with extensive background in leading operations for teaching
hospitals specializing in staff development and delivering quality customer
servise.Strong skills in budget administration, leadership, strategic
initiatives, and case management. M.B.A. from top ranked institution.
Professional History:
St. Joseph's Medical Center 2004-Present
Director of Med-Surgery:
. Researched with Senior Management and Chairperson of Medicine to
develop a business plan to create an 18 bed Stroke/Telemetry unit the
first in Passaic County. Acquired from Joint Commission Primary Stroke
Certification in May 2007 and Recertification in May 2009.In addition
collaborated with Teaneck Visiting Nurses to establish a 4 bedded
Hospice unit on the Oncology unit and protocols for the ER staff how
on to manage Hospice patients in the ER and prevent from admitting.
. Appointed as Director with Chairperson of Cardiology on Core Measures
Committee and increased Influenza and Pneumococcal vaccine rates from
76% to 90%.
. Analyzed fall rates that were beyond ANA benchmark and drew up a
capital budget to change to Hill Rom beds that had call lights
installed in the side rails versus behind the patient on the wall.
Facilitated this process over three years/one division per year-Med-
Surg, Maternal Child and Critical Care. Chaired lift committee
comprising nurse managers and lift consultants to advise what lift
products best fit each clinical unit.
. Improved productivity by working with nursing supervisors to zero
variance in January,2010. Managed Nursing Department operational
budget.
. Worked with CNO/Director of Education to launch relationship-based
care model on Med-Surg and Maternal Child units along with Jean
Watson's Caring Theory, working with cross-functional
interdisciplinary teams and families. Forecasted that Model would need
more RN's and was approved by Senior Management to go forward.
Increased Press Ganey scores 30 percent.
. Obtained for Medical Center Joint Commission Congestive Heart Failure
certification in February, with interdisciplinary team that developed
teach-back patient education along with teaching magnet in Spanish and
English to take home and place on refrigerator.
. Facilitated Transforming Care at Bedside model to improve staff
participation in resolving bedside quality issues. Won grant from RWJ
and decreased overtime by 20 percent in three months after bedside
report developed by staff.
BAYONNE MEDICAL CENTER 2002-
2004
Director of Oncology Services and Patient Services Budget
. Led interdisciplinary team meetings in all inpatient units, decreasing
length of stay, improving documentation system for all nurses,
enhancing collaboration between all disciplines and increasing patient
satisfaction.
. Initiated variance report for all nurse managers to use in a monthly
report that analyzes vacancies and the decrease of contracted
personnel. .
. Implemented Partners in Practice Model for staff and nurse managers in
telemetry, oncology and two Med-Surg units, creating environment with
strong emphasis on teamwork.
. Coordinated with the medical director of radiation therapy and breast
surgeon to start the Mammosite procedure for women with breast cancer
after a lumpectomy.
. Appointed Performance Improvement team leader of the TNM staging
process committee.
RAHWAY HOSPITAL 1993-2002
Nurse Manager:
. Managed telemetry, ventilator step-down, oncology
inpatient/outpatient, orthopedics, subacute.
. Led restraint and pain Joint Commission Accreditation Organizational
Teams (including MD's, RN's pharmacist, and physical therapist) while
delivering peer-review policies/procedures, scientific posters,
abstracts, housewide quality data collection.
. Launched pain rounds that reduced patient's pain from a scale of 10 to
2-1.
. Reduced costs 50 percent for diabetic patients by creating a
hypoglycemia protocol.
. Administered the cancer care business plan for the first cancer
outpatient department. Operational revenue $51,000 first year.
Initiated a cable television commercial to market new program.
. Effectively managed $6 million operating budget and reduced supply
cost 18 percent.
. Researched and developed business plan for a 16 bed Subacute Acute
unit due to Rahway Hospital having had a long term license.
. Increased by 50 percent the number of oncology RN's achieving Oncology
Nursing Society (ONS),a professional certification
. Increased patient satisfaction rates from 77 percent to 92 percent.
Education
Master's in Business Administration
Rutgers University, Graduate School of Management
Master's in Nursing Administration
Seton Hall University
Bachelor of Science in Nursing
New Jersey City University
Certification in Nursing Administration
American Nurses Association