Manager Executive

Ronnette D. White Cell: (***) ***

- ****

***** ** **** ** *****:

***********@*****.***

Miami Gardens, FL 33055

SUMMARY OF QUALIFICATIONS

. Over 10 years of experience in the administrative field, with a wide

range of experience in office management meetings and events planning

. Outstanding oral and written communication and interpersonal skills.

. Detailed oriented, self motivated and consistently meet deadlines.

. Exceptional computer skills

. Effective time management and organizational skills.

. Positive attitude with enthusiasm and energy.

. Proficient in troubleshooting.

PROFESSIONAL EXPERIENCE

Executive Secretary (01/98-02/09) AARP - Volunteer Training &

Development Dept..

Responsible for coordinating administrative assignments that included

monitoring and coordinating multiple special projects.

Provided administrative support to manager, colleagues, and volunteers

within the department.

Maintained appointment calendar and scheduling for manager, ensuring

manager was kept abreast of updates, cancellations delays and rescheduling.

Continually succeeded in identifying and researching non-routine and/or

complicated problems, questions, and situations; determined need for and

obtained additional information through follow-up calls; and recommended

appropriate action or developed options for consideration.

Performed administrative tasks to include budgetary functions, facilitated

and coordinated approval of all expenses, forwarded to appropriate persons

for processing ensuring a timely turn around.

Responded to inquiries and requests from staff and volunteers requesting

training information, publications, and general information.

Coordinated and planned all events including travel logistics and hotel

accommodations for staff and volunteers.

Executive Assistant (05/93-01/98) AARP - Membership Development

Department

. Performed specialized administrative support including budgetary,

financial accounting, supply management and related activities for the

department, including generating letters of agreement; sole source

justifications, purchase orders, invoices, expense statement

reimbursement and tracking of expenditures to various budget line items.

. Worked with other support staff to help prioritize work and resolved

conflicts between projects; monitored for accuracy and timely completion

of work.

. Answered and routed calls to appropriate persons, organized and

maintained filing system, created and designed tracking systems for all

projects.

. Responded to inquiries from members successfully fulfilled their request

in a timely manner.

Secretary Specialist (08/92-05/93) AARP - Public Policy Department

. Prepared and generated correspondence which included sending out letters,

memos, publications and other item s that were department related

utilizing various Microsoft office software programs.

. Organized and maintained filing system, created user friendly tracking

systems for all projects.

TECHNICAL SKILLS

MS Word MS Excel WordPerfect Access Calendar

MS Publisher MS PowerPoint Lotus 1-2-3 Outlook

Web Conferencing

ACHIEVEMENTS

. Spirit of Excellence Honorable Mention Award - June 1994

. Team Player Award - AARP 1996

. Certificate of Appreciation for Outstanding Humanitarian Service

for Older Victims - AARP Nov. '04

EDUCATION

1981 Central Piedmont Community College, Charlotte, NC

EMPLOYMENT HISTORY

Executive Secretary Jan. '98 - Feb. '09 AARP

Executive Secretary May '93 - Jan. '98 AARP

Secretary Specialist Aug. '92 - May '93 AARP

Office Mgr. June '91 - Mar. '92 Henderson Associates

Secretary July '90 - May '91 Project HOPE

Secretary Oct. '89 - May '90 First Union Nat'l Bank

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