Customer Service Sales
Resume:
Lima, Ohio *****
Damien Donovan
abhys4@r.postjobfree.com
Objective To utilize previous and current customer service,
sales and management skills in a business sales
account management position. To provide ongoing
superior service to customers, in turn, supporting
company objectives, as well as meeting and
exceeding sales and revenue goals.
Experience
January 2008-February 2010 Verizon Wireless
Business Sales Representative / Strategic Major
Accounts
Strategically work directly with several fortune
500 organizations and their communications/I.T.
managers, as well as C-level executives to identify
wireless needs as well as provide a total solution
based on those needs.
Work in conjunction with a Major Account Managers,
National Account Managers as well as Data Solutions
Managers to meet company sales objectives, and
account penetration in both employee and corporate
liable accounts.
Prospecting current and potential customers and
scheduling face to face appointments to uncover
wireless needs and provide total needs based
solutions.
July 2007-January 2008 Verizon Wireless Findlay,Oh
Retail Sales Representative-Kiosk Location
Providing excellent sales support to consumers in a
retail kiosk environment as well as follow-up
customer service.
Received company's Roller award for achieving 400%
in data sales.
Finished top in the district for data access and
revenue per contract
Weekly opening and closing duties included every
day operation of cash registers and point of sales
systems, handling abundant amounts of cash as well
as preparing nightly cash drops and deposit
tickets.
Oct 2006-July 2007 Verizon Wireless Lima, Oh
Customer Service Representative
Provided superior customer service to consumers in
a retail store environment.
Assisted with the sale of wireless phones
accessories, data products, and new service
agreements to consumers.
Exceeded monthly sales goals on a consistent basis.
2000-2006 TruGreen Chemlawn Lima, Oh
Branch Marketing Manager
Projected and executed a $2.5m annual budget.
Manage and train 20-30 internal and external
residential sales representatives.
Introduced new hire training course in door to door
sales as well as mass recruiting and training
seminars.
1999-2000 TruGreen Chemlawn Columbus, Oh
Residential Sales Representative
Residential sales of lawn care products and
services.
Execution of multiple lead generation outlets,
telemarketing, door to door sales and direct mail
campaigns.
Follow-up with customer on a consistent basis to
maximize customer service experience and customer
retention.
EDUCATION
1996-2000 The Ohio State University Columbus, Oh
B.A., Business Administration and management.
Graduated 3.57 GPA.
Contact this candidate