Lowell D. Feil, PMP

*** ******** ***, *****, **. 95620

916-***-****

abhypk@r.postjobfree.com

IT Technical & Business Project Manager

Over twenty years IT technical and Business transformation Project

Management experience leading diverse technical, non-technical and matrix

managed teams, leading and coordinating implementation of mission critical,

highly scalable enterprise systems and facility infrastructure upgrades,

expansions and deployments, business process and workflow re-engineering;

completing projects on-scope, on-time and on-budget. Strong client advocate

with a focus on understanding, collaborating, building consensus for

vision, mission and objectives while striving to meet and exceed client

expectations.

Strengths/Experience include:

. Innovative and resourceful problem solver

. Solution focused, based on ROI & Corporate goals

. Project Management (PMBOK standards)

. Energetic leadership and team building

. Strategic/tactical planning and budgeting

. Ability to lead cross-functional & matrix teams

. Microsoft Project 2007, VISIO, Office 2007

. Effective communicator and public speaking

. Collaborating with Stakeholders

. Mediating skills "Power Positioning" training

PROFESSIONAL EXPERIENCE

Provide-Commerce, Inc. dba "Shari's Berries" (www.berries.com) Rocklin, Ca.

10/2001 - 11/2009

Operations & IT Executive

(Over 80% of my focus was on mission critical systems, business

transformation and infrastructure Project Management activities): Plan,

organize and direct a very fast paced, extremely scalable internet gourmet

food business with seasonal volumes exceeding 15,000 overnight shipments

per day and 60% growth annually. Responsible for Plant infrastructure,

lease "TI's" and build-outs and expansion projects for TWO 40K sq.ft. "food

grade" Order Fulfillment plant Operation facilities located in Rocklin, Ca.

and Camp Hill Pa.

Significant Accomplishments

. Key success factors to 60% growth included my direct involvement in the

sourcing, recommending, negotiating and implementation (planning thru

enterprise systems integration) with Varsity Shipping System, Fed-Ex,

Akamai (distributed image servers) and Melissa Data (name/address

validation).

. Developed and implemented production facilities process-flow and highly

automated R/FID technology changes resulting in over 100% capacity and

accuracy improvements..

. Led "fast track" project to implement Domain Controllers, Microsoft

Active Directory, Exchange Server, Sonic Wall Firewall appliance and web

servers on a fiber WAN capable of 1 million hits per day (on

www.berries.com) and integration with IBM iSeries ERP systems.

. Initiated and lead a number of strategic Telecom infrastructure & IVR

routing, contingency (event) messaging for In-house (35 seat) Customer

Service as well as (350 seat) Overflow Call Center(s).

. Led initiative to create an internal (private C/S Web-portal) aimed at

providing essential, critical and time sensitive information to our

valued customers due to extremely HIGH call volumes, Fed-Ex "weather

related" or other delivery delays, directing web and phone traffic

appropriately.

. Co-authored and developed Corporate IT Security policies and procedures

necessitated by potential IPO offering or Corporate acquisition.

. Project manager for Corporate Headquarters, Rocklin, Ca. implementation

of an emergency power generator back-up system to provide continuous,

short-term "switch-over" power augmenting existing UPS system that

supports "Mission-critical servers," one limited capacity A/C cooling

unit and two shipping workstations. This strategic initiative was

successfully completed, documented and fully tested prior to our

Christmas 2008 holiday event and ensures that any extended power-outage

affecting the Rocklin-Lincoln area during our normal production schedule

will not hamper our abilities to ship product from either our Rocklin or

Camp Hill Pa. fulfillment centers.

.

International Business Systems, Folsom, Ca. 8/1996 - 7/2001

Product Manager - e-Business and Logistics Technology Systems

Utilized project management skills to perform competitive and marketing

research analysis necessary to affect, influence and direct enhanced

functionality in e-Business and Logistics systems within the IBS

Distribution Suite. .

Significant Accomplishments

. Assisted IBSUS IT Operations in project management for Corporate

Headquarters relocation into a NEW, much larger facility. Provided past

experience expertise and project management assistance scope which

included IT Data Center design, security access, UPS requirements, A/C

climate control, network infrastructure, move planning, identifying

needed resources, assisting with assigned roles and responsibilities,

execution plan, move risk assessment and contingency plan.

. Lead, installed and configured IBS's "first-to-market" internet B2B

product offering, (ICE) "Internet Connection Manager - Extreme" for IBS-

US customers, providing client feedback and key functional and

performance improvement recommendations for "next-generation" JAVA

evolution and development efforts by IBM in Rochester, MN., working

jointly with IBS in Denmark and Stockholm, Sweden.

. Assisted in adding credibility to IBS worldwide, through leveraging

industry knowledge and skills to shaping marketing and P/R messages,

authoring trade journal articles, white papers and product announcements,

customer success stories, video productions, and various sales and pre-

sales collateral.

. Provided consulting and led an e-Business project to implement a B2B

spare parts website for Roland Corporation and Miele Appliance

Corporation.

. Provided consulting and led an e-Business project to implement Bergen

Brunswig Pharmaceuticals (CIS in Los Angeles)

Royal Cathay Trading Co., Vacaville, Ca. 3/1990 - 8/1996

MIS & Telecom Director -

Planned, organized, directed and managed all IT, network and telecom

functions. Duties included managing all (SDLC) and (RAD) disciplines,

including many business requirements changes, design, implementation and

support for the largest importer of fine wicker products distribution in

the US.

Significant Accomplishments

. Implemented a number of "end-to-end" Supply Chain e-Commerce initiatives

with key Consumer Packaging Group clients including: Macy's, Linens-N-

Things, Victoria's Secret and Target.

. Enhanced Warehouse Management System with capabilities of 10,000 packages

per day.

. Implemented container and ship-board controls and vendor relationships

with major importers.

Education/Training:

. Graduate, Naval Data Processing School, Naval Training Center, San

Diego, Ca.

. De Anza College (Formal IT & Project Management Classes)

. (PMP) "Project Management Professional" Credential # 1351588

Environment/Skills: IBM i-Series & AS/400, Microsoft Exchange Server 2003

Admin, Sonicwall 2060 & Barracuda Admin, SQL, CRM, MS Office, MS Project,

VISIO, JD Edwards ERP, IBS Distribution e-Business Suite, CommercialWare

"OASIS" Direct Mail Order System, IPMS Island Pacific Merchandising System

for "Retail" POS, Lawson A/P, G/L; Sterling EDI, Wireless LAN, DRP, Supply

Chain Management, ISO9001.

Team Centered Awards: Navy Unit Commendation, Navy Meritorious Unit

Citation, IBS Marketing Department, Most Valuable Team Player 1998.

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