Enrique E. Lopez
***** ******* ******, ***** ***** California
818-***-**** ? abhypd@r.postjobfree.com? http://www.linkedin.com/in/enriquel
Seeking a field operations role that will leverage my core strengths in
operations and analytical skills. Keen ability to quickly root causing
operational issues and develop solutions that build competencies and
produce lasting results.
Professional Experience
Panda Restaurant Group - Rosemead CA 2000 - 2010
Area Coach of Operations/Regional Manager - Panda Express
(2007 - 2010)
Overall operational responsibility (avg. sales volume $1MM) for 6 to 18
locations across 5 venues - street, mall, grocery, theme-park and drive-
thru.
. Developed and promoted 7 restaurant leaders from lead counter to multi-
unit leader
. Ranked top 5% Area Leader on Operations Scorecard and #1 in Zone and
Region
. Achieved 89% profit flow-through
. Ranked top 10% in Guest Check improvement out of 23 areas
. Coached team to achieve #1 regional ranking on Guest Satisfaction and
Food Safety
. Developed food usage tool that resulted in .5% margin improvement
. Selected as Regional Leader to lead improvements in Food Quality and
Food Safety. Developed food quality initiatives that resulted in
driving regional sales improvement from bottom quartile to top
quartile in country
Executive Director, Manager - Financial Planning and Analysis
(2000 - 2006)
Led financial analysis, forecasting and analytical support to field and
support functions. Initiated and led operation improvement initiatives
that facilitated unit growth from 300 to 1,300.
. Developed and promoted a Director and two Senior Analysts
. Project leader in development of labor staffing system that resulted
in 2.5% productivity improvement or $2MM annual savings
. Project leader in development of food cost system that led to .3%
margin improvement or $1.5MM annual savings
. Led implementation of drive-thru timer systems to improve
understanding of operational opportunities
. Developed monthly business review process with Zone VPs and Senior
Leaders to help identify margin opportunities
. Led and coached five analysts and manager in performing value added
operational, marketing and real estate analysis
. Selected to participate in Panda Leadership Forum (employees
demonstrating potential for operations leadership roles). Recognized
with Panda Impact Award.
Enrique E. Lopez
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Walt Disney Company - Burbank CA 1998 - 2000
Manager of Operational Analysis - DisneyQuest (Multi-Location
Theme Park)
Provided analytical support to field operations and support functions for a
start-up theme park concept.
. Developed hourly labor staffing plan that resulted in .5% margin
savings
. Consulted operations leadership teams on profit improvement tactics
. Led cross-functional team in development of repairs and maintenance
strategy to facilitate expansion and minimize costs
. Led cross-functional team in development of multi-site retail
distribution strategy to minimize costs and ensure timely delivery
. Created and implemented a guest survey process to understand guest
experience and satisfaction. Results were presented to Disney Senior
Leadership
PepsiCo/Pizza Hut- Irvine CA 1995 - 1998
Field Finance Coach/Director - Southwest Division
. Improved division profitability through communication of best
practices and relentless focus on underperforming units
. Developed a regression model that helped to identify cost outliers.
Resulted in .3% margin savings for regional market
. Consulted Division VP, functional leaders and Regional Directors on
profit enhancement opportunities
Area Coach of Operations/Regional Manager - Los Angeles/Ventura Market
Overall leadership for 10 to 12 locations including delivery and dine-in
venues
. Developed and promoted six General Managers, Area Coach and Training
Leader
. Improved hourly turnover from 125% to 90%
. Improved area profitability by 15%
. Ranked #1 area in guest satisfaction out of 45
Previous Professional Experience - Deloitte & Touche, Fox Film, Time
Warner, IQ Investments
Education
Stanford University - M.B.A.
California State University Northridge - B.S. Business Administration with
Honors Distinction