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Manager Sales

Location:
North Hills, CA, 91343
Posted:
January 05, 2011

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Resume:

Enrique E. Lopez

***** ******* ******, ***** ***** California

818-***-**** ? abhypd@r.postjobfree.com? http://www.linkedin.com/in/enriquel

Seeking a field operations role that will leverage my core strengths in

operations and analytical skills. Keen ability to quickly root causing

operational issues and develop solutions that build competencies and

produce lasting results.

Professional Experience

Panda Restaurant Group - Rosemead CA 2000 - 2010

Area Coach of Operations/Regional Manager - Panda Express

(2007 - 2010)

Overall operational responsibility (avg. sales volume $1MM) for 6 to 18

locations across 5 venues - street, mall, grocery, theme-park and drive-

thru.

. Developed and promoted 7 restaurant leaders from lead counter to multi-

unit leader

. Ranked top 5% Area Leader on Operations Scorecard and #1 in Zone and

Region

. Achieved 89% profit flow-through

. Ranked top 10% in Guest Check improvement out of 23 areas

. Coached team to achieve #1 regional ranking on Guest Satisfaction and

Food Safety

. Developed food usage tool that resulted in .5% margin improvement

. Selected as Regional Leader to lead improvements in Food Quality and

Food Safety. Developed food quality initiatives that resulted in

driving regional sales improvement from bottom quartile to top

quartile in country

Executive Director, Manager - Financial Planning and Analysis

(2000 - 2006)

Led financial analysis, forecasting and analytical support to field and

support functions. Initiated and led operation improvement initiatives

that facilitated unit growth from 300 to 1,300.

. Developed and promoted a Director and two Senior Analysts

. Project leader in development of labor staffing system that resulted

in 2.5% productivity improvement or $2MM annual savings

. Project leader in development of food cost system that led to .3%

margin improvement or $1.5MM annual savings

. Led implementation of drive-thru timer systems to improve

understanding of operational opportunities

. Developed monthly business review process with Zone VPs and Senior

Leaders to help identify margin opportunities

. Led and coached five analysts and manager in performing value added

operational, marketing and real estate analysis

. Selected to participate in Panda Leadership Forum (employees

demonstrating potential for operations leadership roles). Recognized

with Panda Impact Award.

Enrique E. Lopez

Page Two of Two

Walt Disney Company - Burbank CA 1998 - 2000

Manager of Operational Analysis - DisneyQuest (Multi-Location

Theme Park)

Provided analytical support to field operations and support functions for a

start-up theme park concept.

. Developed hourly labor staffing plan that resulted in .5% margin

savings

. Consulted operations leadership teams on profit improvement tactics

. Led cross-functional team in development of repairs and maintenance

strategy to facilitate expansion and minimize costs

. Led cross-functional team in development of multi-site retail

distribution strategy to minimize costs and ensure timely delivery

. Created and implemented a guest survey process to understand guest

experience and satisfaction. Results were presented to Disney Senior

Leadership

PepsiCo/Pizza Hut- Irvine CA 1995 - 1998

Field Finance Coach/Director - Southwest Division

. Improved division profitability through communication of best

practices and relentless focus on underperforming units

. Developed a regression model that helped to identify cost outliers.

Resulted in .3% margin savings for regional market

. Consulted Division VP, functional leaders and Regional Directors on

profit enhancement opportunities

Area Coach of Operations/Regional Manager - Los Angeles/Ventura Market

Overall leadership for 10 to 12 locations including delivery and dine-in

venues

. Developed and promoted six General Managers, Area Coach and Training

Leader

. Improved hourly turnover from 125% to 90%

. Improved area profitability by 15%

. Ranked #1 area in guest satisfaction out of 45

Previous Professional Experience - Deloitte & Touche, Fox Film, Time

Warner, IQ Investments

Education

Stanford University - M.B.A.

California State University Northridge - B.S. Business Administration with

Honors Distinction



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