Kelly J. Gonzales
. . . *** Yates Drive, Santa Rosa, CA 95405 . . . 541-***-****
. . . abhyk1@r.postjobfree.com . . . www.linkedin.com/in/kellygonzales
Summary
Marketing Professional with a broad skill set in all aspects of
marketing and marketing communications strategy and development
including advertising, publications, public relations, media
relations, brand management, web marketing, graphic communications,
special events/promotions and project management. Able to both
approach work strategically and execute assignments at a tactical
level.
Core Competencies
. Promoting and monitoring
brand identity
. Strategizing and implementing comprehensive Marketing & PR plans
. Overseeing development, production and placement of creative
. Building and growing strong client, vendor and media relations
. Serving as organizational spokesperson
. Delivering impactful,
persuasive presentations
. Developing/editing newsletters, publications and collateral
. Graphic design
. Establishing and managing social media
. Creating client messaging
. Managing website content
. Exceptional writing/editing/verbal communication skills
. Thriving in a fast-paced environment
. Adobe InDesign, Photoshop, Illustrator, Microsoft Office
Professional Experience
Wells Fargo Center for the Arts, Santa Rosa, CA
Director of Marketing and Communications, 8/08 to 9/10
Responsible for stewardship and management of the Luther Burbank Memorial
Foundation's (dba Wells Fargo Center for the Arts) brand and a $400,000
marketing budget. Developed, managed and executed marketing and PR
strategies and creative production. Worked collaboratively with board and
senior leadership clients to support/achieve the organization's earned
and contributed income goals via strategic planning that included
traditional marketing and PR, social media and online initiatives.
Researched and developed story ideas for external press, in collaboration
with both marketing and management teams. Managed marketing team of four
as well as outside vendors serving a diverse, internal and external
client base-patrons of varying ages and backgrounds and Programming,
Education, Development and Business and Community Rentals departments and
box office.
. Developed and implemented a strategic plan to enhance and expand
the center's brand identity via a branding infrastructure:
positioning statement, style guide, brand voice (look, tone, feel),
core messages and marketing plans (messaging matrix, creative
strategy, massaging map).
. Led execution to the plan that increased attendance for pre- and
post-show events by 111% from 600 in 2007-2008 to 1,268 in 2008-
2009, and increased ticket sales by 47%.
. Increased Business Partnerships revenue 8% and Community Rentals
9.6% from 2007-2008 to 2008-2009. Was instrumental in securing
$80,000 in sponsorship revenue.
. Established a monthly e-newsletter to promote upcoming events.
. Served 11% more patrons in 2008-2009 with the Family Fun Series
than in 2007-2008; 12,661 patrons compared to 11,329.
. Created a successful new annual event, Fiesta de Indenpendencia,
that attracted an estimated 4,000 people from a traditionally
underserved community.
. Marketed 50+ shows and 25+Education Through the Arts programs via
inbound and outbound marketing techniques.
Britt Festivals, Medford, OR
Director of Marketing and Public Relations, 9/00 to 8/08
Strategized, developed, implemented and evaluated annual communication
and marketing plans; served multi-departmental internal client base
targeting diverse audiences. Reviewed, analyzed and evaluated media
output, creative and data analytics relative to each client's needs and
objectives. Wrote press releases and pitched stories to external press.
Responded to (or coordinated responses to) all incoming media inquires
on behalf of the organization. Created and managed marketing collateral,
announcements, editorial placement and community relations including
scheduling and facilitating photo shoots and interviews. Maintained a
database of media contacts. Coordinated all advertising placements and
promotions. Managed vendor relationships for b-roll and photography,
printing and web services. Directed and monitored Britt's online
presence and social networking initiatives. Developed workable budgets,
work plans and timetables. Supported annual planning process, special
events, and PR activities. Served as public spokesperson. Led day-to-day
project management. Managed $430,000 marketing budget and staff of
three.
. Orchestrated the most enthusiastically attended press conference in
Britt's history. Grew an annual event where a few media reps
trickled in throughout the day to a full-scale event attended by
over 100 including representatives from all key media outlets.
. Drove the rebuilding of Britt's website including new social media
solutions, a robust shopping cart system, cross-selling
capabilities, email marketing and enhanced advertising
opportunities.
. Increased media donations/trade/sponsorships from $23,000 to
$341,440.
. Increased web ticket and membership sales from 5.7% to 25.9%,
growth of over $334,500.
Southwestern Oregon Community College, Coos Bay, OR
PR and Marketing Specialist, 8/97 to 9/00
Developed and implemented a comprehensive strategic marketing plan for a
diverse internal client base with varying audiences. Defined and executed
consistent marketing initiatives to build a strong, positive brand with
vast constituencies. Managed advertising buys and placement. Worked
collaboratively with Director of College Advancement to manage PR and
media relations including writing press releases, pitching story ideas,
scheduling and facilitating photo shoots and interviews. Maintained a
database of media contacts. Conceptualized, produced and managed the
production of award-winning marketing collateral. Developed workable
budgets, work plans and realistic timetables. Led internal day-to-day
project management and supervised support staff.
. Revamped marketing collateral to raise the level of excellence
reflective of best industry practices.
. Enrollment increased by 18% during tenure with another 9% projected
for 2000-2001.
. Built media relations to having full cooperation/coverage of local
and regional print, radio and TV media in 30 minutes in an urgent
situation bringing optimal results for the college.
Eugene Weekly, Eugene, OR
Account Executive, 10/96 to 7/97
Managed and coordinated print advertising plans for a diverse client
base. Planned, developed and implemented advertising campaigns. Designed
ads and wrote copy. Reviewed, analyzed and evaluated media output,
creative output and data analytics per clients' needs and objectives.
. Started new sales position with zero established accounts and built
it into the top producing territory.
Grants Pass Daily Courier, Grants Pass, OR
Graphic Artist/Ad Design, 3/95 to 7/96
Designed and wrote copy for retail display ads in a fast-paced
environment; presented creative to clients; directed photo shoots and
prepared files for electronic prepress. Worked on diverse client accounts
including automotive, retail and restaurants. Collaborated with the
Account Supervisor to prepare interactive recommendations, strategies and
actions for clients.
. Rewarded with increased responsibility for the highest profile,
most creatively challenging projects-Lithia Motors (dealership),
Les Schwab Tire Center, Southern Oregon Nursery Cooperative and
others.
Education
B.A. in Journalism, minor in Environmental Studies; San Jose State
University, San Jose, CA