Sales Customer Service

**** ********** **** 775-***-**** Cell

Santa Rosa Ca, 95403 abhyjt@r.postjobfree.com

James V. LeStrange

Objective Seeking a challenging position in Sales and/or Management where my years of experience in business

development, customer service, sales and management will be used to benefit company profit and growth.

I have always started in a sale position first then moved into management

2008-Present Page One Web Results, Santa Rosa, Ca

Experience

• Sell SEO (Search Engine Optimizing) to companies for their website

• Hire and train sale staff

• Work with marketing department

• Make sure all profit and growth margins are achieved

2006-2008 First Nationwide Financial Group, Reno, NV

Sales / Sales Mgr.

• Sold loans to home owners

• Worked with Reno Gazette-Journal to run adds

• Hired and trained new employees

• Wrote telemarketing scripts

• Did time cards

• Did employees payroll

• Trained new telemarketers and sales people on how to do credit applications

• Tracked all leads to make sure they were done or called back

• Confirmed all appointments, also worked with marketing team to do fliers and advertisements

2005-2006 Credit Card Services, Reno, NV

Call Center Manager/Sales

• I have always sold the company’s product before I became the manager of a department

• Sold credit card processing and equipment

• Called companies and talked to their controller to get their credit card statements then analyzes

• Them I then called backed to close the deal with managers and owners

• Worked with local newspaper to run adds

• Worked with job agencies to hire employees

• Wrote scripts for telemarketers and sales people

• Trained telemarketers and sales people to get leads and close them

• Worked with marketing department to do fliers and advertisement

• Worked with upper management and owners to reach goals and profit margins to make us successful

• Always stayed positive and worked hard to be the best I could be

2003-2005 Laughlin International. Carson City, Nv.

Strategist Coordinator/Sales

• Communications, Problem solving and Training Employees

• 6-7 hours of Calling Daily

• Sales of Corporations, Asset Protections & Tax Reduction

• Spread sheets& Reports

• Help Coordinate & Track Seminars

2000-2003 The Pet Pantry International, Inc. Carson City, NV

Call Center Vice President

• Communication, Problem solving and Coaching with over 70 Franchisees

• Working closely with Info USA on call lists.

• Reviewing and tracking of Franchisee Billing, Customer cancellations, etc.

• Run & Oversee the operation of AmCat T1 Telemarketing System

• Hire & Train Employees, Developed & Published Telemarketing & Sales Training Manual for in

house use

• Train New Franchisees on how to Sell our product

• Managed over 75+ Employees

• Customer Service, Telemarketing & Sales

• Knowledge of Microsoft Word, Excel, Goldmine, Windows 98

• Reason for employment ending the Company took business offshore

•

1995–2000 Bobco Promotions, Inc Carson City, NV

Sales Manager

• Hire & Train Telemarketers & Sales staff

• Shipping, Receiving and Inventory

• Advertising

• Communications with Dish Network Satellite regarding credits, charges and misc. information

• Loan processing & Financing

• Direct & Follow up calls

• Reason for employment ending the Company sold business and retired

•

1987-1995 Leisure World Puyallup, WA

Telemarketing & Sales

• Direct & Follow up phone calls

• Customer Service

• Worked closely with numerous banks for credit authorizations for Applicants

• Tracking of Sales and Telemarketer leads

Worked at numerous Fairs & Shows including 5th largest fair in the nation & Outside Sales

Summary Able to coordinate many components to successfully reach goals, able to meet deadlines and work well

under demanding circumstances or with difficult people. Have been able to meet all sales goals and

achievements.

Personal Sales Professional-Team Player-Dedicated-Thorough-Reliable

Contact this candidate