Assistant Manager

QUALIFICATIONS: Certified Administrative Professional (CAP) and Certified

Professional Secretary (CPS) through the board certification of the IAAP -

International Association of Administrative Professionals; a 60+ year old,

nonprofit professional association, in over 40 countries, that promotes

professional excellence. Have used multiple computer software packages

with heavy use of MSWord, Excel, PowerPoint, Outlook and LotusNotes 8.5.

Extensive Internet skills.

BASIC PROFESSIONAL SKILLS

Work independently as well as part of a team. Demonstrate initiative.

Strong interpersonal skills, exercising tact, discreetness, and diplomacy

with variety of professional staff and clients.

Handle multiple tasks within time constraints in an efficient manner and

think quickly in stressful situations.

Handle heavy phones, e-mail, international and domestic travel arrangements

plus extensive calendar management.

PROFESSIONAL POSITIONS

06/08 - Present - MSLGroup (formally Manning, Selvage & Lee) Washington, DC

- Office Manager (26 person office)

. Promoted. Coordinate IT dept. and office equipment

supplies/repairs/operation. Troubleshoot everything. Building liaison for

safety procedures. Book conference rooms, maintain office forms and

various inventory lists, parking garage and building access cards, train

interns. HR representative for new hires/terminations, schedule

interviews, writing tests, coordinate new hire agenda with staff members,

set up new hire office. Coordinate office moves; hire labor, manage

smooth transitions with minimal disruption. Order all catering. Closely

coordinate with chief financial officer to reduce costs, reevaluate each

vendor, subscription and phone service (saved $4200/year after

identifying wasted phone service). Nominated for Employee of the Year

2009.

03/08 - 06/08 - Manning, Selvage & Lee, Washington, DC - Executive

Assistant

. Support managing director and five senior vice presidents with expense

reports, travel, calendar scheduling, PowerPoint presentations. Update

and manage extensive client codes for billing purposes.

12/06 - 09/07 & 01/06 - 04/06 - Finley & Cook, PLLC - Shawnee, OK -

Technical Writer & Admin Assistant

. Responsible for creating and standardizing a format for all policies,

procedures, and instructions for eventual manual(s); both for F&C

accounting firm personnel and for the various Indian casino personnel.

. Create Administrative Handbook with detailed, step-by-step instructions.

. Standardize over 100 individual instructions for three departments. Wrote

up detailed instruction packet for my successor of standardization policy

and location of all completed instructions worked on throughout the

system.

. Revamp PowerPoint presentations, used for training of Federal

regulations, for the Indian casino personnel.

. Standardization of Engagement Letters (contracts), with extensive

tracking spreadsheet and hardcopy filing system.

. Create, standardize, and maintain 20 org charts (Visio) for tribal

consulting dept, various tribal nations, & casinos.

. Revamp & format Employee Guidelines handbook and all new hire paperwork;

originally typewritten in 1987.

05/06 - 11/06 - MedStar Research Institute, Office of Research Integrity -

Hyattsville, MD - Executive Assistant

. Process incoming research protocols & work on reorganization of current

protocol files (over 2000).

. Assist staff with technical development of standard operating procedures.

. Assist staff with preparations for monthly Institution Review Boards

overseeing human biomedical research.

. PEER Administrator (Program for Ethics Education in Research) for the

educational certification program for fulfilling all institutional and

federal education requirements for those engaged in human research.

08/04 - 12/05 - International Hyperbaric Medical Association (IHMA)

[501(c)4] & IHMA Foundation [501(c)3],

Executive Director and Secretary/Treasurer for

both organizations - Stafford, VA

. Schedule appointments, in Washington, D.C., with House and Senate members

and staff for physicians, parents, and activists. Represent IHMA and

IHMA Foundation in official capacity at meetings.

. Help organize grass-roots support for a hearing before the Government

Reform and Oversight Committee as well as prepare for two hearings before

the Labor HHS Appropriations Subcommittee.

. Answer phones and emails with information on hyperbaric medicine. Direct

medical inquires to appropriate hyperbaric physicians. Create and mail

notebooks and CDs and other information as appropriate. Maintain website.

. Maintain membership records, accounting and all legal paperwork and

contact with board members.

02/03 - 08/04 - RAND Corp - Arlington, VA - Administrative Assistant III -

Research Team (Top Secret Clearance)

(Nonprofit research organization to the military and private sectors)

* Screen and prioritize incoming project information. Monitor project

deadlines and schedule meetings.

* Coordinate project activities; read and write summaries of research

papers, research open source documents for related information

including through the Internet, create high-level visual displays of

qualitative research.

Set up and help with organization of AMEDD workshop.

10/97 to 12/02 - Nike, Inc. - Beaverton, OR - Executive Assistant to

Global Director of Apparel Product Integrity

* Coordinate and schedule twice yearly Global API Summits; develop

notebooks, PowerPoint presentations, arrange hotel, travel, car

reservations, catering, audiovisual, room setups, evening events, and

presentation materials.

* Maintain Director's calendar, ensure meetings with Director's staff,

coordinate meetings, and prepare agendas and materials. Schedule

performance reviews for staff. Communicate regularly with other

department assistants and maintain open lines of communication with

liaison office personnel in Europe and Asia. Respond to local and

regional staff inquires.

* Process Director's expense reports; handle issues during Global

Director's absence including email and phone inquires.

Developed department's intranet site from scratch; received an Excels and

bonus on year-end review.

Work with Nike HR and Expat departments to coordinate new employee

relocations and hiring interviews.

Be the lead for solving computer problems and software training.

Tickler file for all project time-lines and miscellaneous reminders.

Continually evolve and maintain API department intranet website.

Backup support for executive admin for the Vice President of Apparel

Sourcing.

06/96 to 10/97 - Nike, Inc. - Sr. Administrative Specialist to Apparel

Development Department

* Coordinate and schedule biannual Apparel Development week & Apparel

Training week; develop notebooks, arrange hotel, travel, and car

reservations, catering, audio visual, and room setups, evening events,

and presentation materials.

Schedule fit models sessions, coordinate process of screening potential fit

models, resolve scheduling conflicts.

Streamline office procedures (includes an administrative specialist desktop

manual.)

Generate purchase orders via Oracle accounting system; resolve purchase

order/invoice discrepancies.

* Support department trainer; schedule new hire and specialized training

sessions, update and maintain training manuals, coordinate and process

registration for seminars and classes, draft procedures as needed.

Back up for kits-out to liaison offices (apparel prototypes and seasonal

apparel construction kits).

* Collect, compile, and maintain seasonal line lists. Compile and

maintain data for Category Assignments by MSC chart, two-page

departmental phone directory, distribution lists, seasonal team meeting

chart, and fit model expenditure chart.

03/93 to 07/95 - Washington Public Power Supply System (Nuclear Power

Plant) - Richland, WA

- Administrative Secretary II

. Level Two-security clearance (allowed into nuclear reactor and control

rooms).

Maintain communication links between this office and 20+ department

secretaries.

Create charts, tables, and presentations.

Prepare confidential personnel reports and actions.

Special projects (outage handbook, post-outage report, daily outage

newsletter, etc.).

Maintain schedules/calendars for department personnel and arranged

meetings.

Maintain official tracking logs for reading assignments, training, letter-

books, and manager commitments.

Assist in annual budget preparation. Monitored department budget and

expenditures.

* Process paperwork for new personnel, coordinate computer and phone

relocations, and procure office equipment and furniture. Arrange for

repairs and upgrades to equipment.

References

. Available upon request

Contact this candidate