Troy M. Sturdivant
*** ******** **** *******, ** 39047
********@*******.***
Experience Skillset:
Multi Location Retail Tire and Auto Service Center Ownership and Management
Business Development/Marketing/Account Management
Store Management :
• •
Goal Budgeting
•
Setting/Acti Inventory Control
on Plans • Purchasing
• • Shop Education/Training
Advertising • Team Building
• Social
Media
• Customer
Retention
• Hiring/Firin
g and Cost
Evaluation
s
Sales :
• Appointment Setting/Qualification • Phone Closing
• Promotion Design • Business Development
• Cold Calling • Account Management
SUMMARY :
I built a team designed to outperform our market competition by exceeding
customer expectations. The shop education and peer training program we implemented
accelerated our industry knowledge past competitors market wide. We developed a
unique brand enabling us to target desired customers and implement an advertising and
marketing campaign to grow our market share. Our sales staff and mechanics
implemented our comprehensive strategy boosting consumer confidence, resulting in a
larger, more secure customer base and consistent sales growth.
Awards/Accomplishments:
• 2008 Rankin County Chamber of Commerce Business of the Year
• Developed Customer Retention Website increasing profits and limiting
customer wander
• Participated in and exceeded sales goals for Michelin Bib, Goodyear G3X,
Bridgestone/Firestone Tire Stars, and Castrol Oil Products.
• Eliminated marketing expense for company by implementing Strategic
Marketing Campaign with use of Retention website, Co-Op advertising and
marketing funds.
Work Experience:
2004-Present Tire Depot Owner/Manager
Brandon, MS
2000 – 2004 Quality Printing Outside Sales Representative
Jackson, MS
1999 – 2000 Technology Printing Phone Sales
1998 – 1999 Progressive Tire Retail Sales
1997 – 1998 Chemsearch Outside Sales Representative
1996 – 1997 Hebron Christian School Secondary Science Teacher
Education:
1996 Mississippi State University BA – Chemistry Minor- History
Activities: Sports, Family outings, Hunting, Fishing, Member Pinelake Church
References: Will be furnished upon request.