Customer Service Management

Michael Bayer

*** *. *** ****** ****: 402-***-****

Howells, NE 68641 abhycz@r.postjobfree.com

Professional Overview

Agronomy Sales with 2 1/2 years experience in selling agricultural products. Demonstrated ability to

provide exceptional support and service for a broad-range of staff and clients. Committed and motivated

person with exceptional customer-relation and decision-making skills. Strong work ethic, professional

demeanor and great initiative.

Summary of Skills

• 2+ years experience in a fast-paced, • Highly organized with superior attention to

deadline-driven environment detail

• Energetic and organized • Excellent communication skills

• Self-starter with professional manner • Team building

• Critical thinker • Knowledge of Industry

• Planning/Coordinating • Microsoft Office, Excel, PowerPoint

Work Experience

Central Valley Ag (CVA) May 2008 to the

present Agronomy Sales

Humphrey, NE

Develop new customer relations through telephone contact and sales activity. Takes pride in the quality

and timeliness of reports, attention to detail, exemplary customer service delivery and team-player

attitude. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of

all projects.

Hoegemeyer Hybrids May 2007 to August 2007

Seed Internship

Hooper, NE

Learned to improve communication efficiency by working between departments, clients, and

management. Created databases and spreadsheets to improve inventory management and reporting

accuracy.

Education

University of Nebraska

Graduated: 2008 Agriculture

Major: Agronomy with a business option

Lincoln, NE

•36 credit hours in Agronomy successfully completed Courses

include Plant Science, Soil Resources, Crop Management, Soil Management, Forage Crop and Range

Management, Weed Science, Genetics, Soil Nutrients, and Agronomy Seminar

•20 credit hours in Business Management successfully completed

Courses include Economics of Agriculture, Oral Communication, Written Communication, Statistics,

Accounting, Human Resources

Keywords

Active Learning, Creative Problem Solving, Customer Service, Multi-Task Management, Organizational -

Skills, Time Management, Telephone Skills, Scheduling, Critical Thinking.

Contact this candidate