Medical Care
Resume:
M a r issa N. Dizon
Cheney, WA 99004
“Dedicated, compassionate, hardworking RN with a f lexible open mind and very
c aring heart, determined to become a significant company asset; strong customer
service skills with consistent focus on educating patients and families; sincere
enjoyment in helping clients from a ll walks of l ife and various cultures.“
PROFESSIONAL EXPERIENCE:
Portland Dermatology Clinic in Portland, Oregon
Lead Tr iage RN / Clinic RN
2006 until 2010
• Primary RN responsible for t r iaging incoming patient calls; solely in charge of
answering medical questions for six physicians
• Main liaison between clinic and pharmaceutical reps; t rained colleagues on new
b iologic therapies and prescription updates
• In charge of init iating and maintaining biologic therapy injections for clients
• Submit ted and obtained approval for all prior authorization/ medical necessity
letters related to prescriptions, home therapy and in-office t reatments
• Improved customer satisfaction by addressing t rends in patient
questions/complaints and notifying management; addressed educational needs of
client population on ongoing basis
• Ini tiated E-Rx electronic prescribing, provided subsequent t raining of colleagues
• Instituted teambuilding activities to promote morale and camaraderie
• Educated families and caregivers with pre- and post-op home care, proper rx uses
• Yearly upkeep of Basic Life Support and AED t raining certification
• Prepping and educating patients, assisting with in-office surgeries/procedures
• Blood draws, Nar rowband/UVB Light therapy, Wound care/dressing changes
• Facilitated the development of dermatology nursing t r iage protocols within clinic
P rovidence St. Vincent’s Hospital in Portland, OR
Relief Charge RN /Staff RN
1996 until 2006
• Staff RN/Relief Charge RN for 31-bed Orthopedic/Pediatric/ENT/Med-Surg unit
• Responsible for inpatient care of medical/surgical patients with duties that
i nclude taking care of t racheotomy, total joint surgery, pediatric and ob/gyn
patients; monitoring labs and vital signs, regular physical assessments per
p rotocol, collaborating with other hospital disciplines, assisting with daily
physical and occupational therapy, blood t ransfusions, managing IV f luids, pain
and insulin pumps, wound vac, dressing changes, nasogastric tubes, urinary
catheter intake and output, chest tubes, oxygen therapy, anticoagulation
monitoring and medication administration, nut r i tion planning, end-of-life
compassionate care
• Proficiency in preparing patients for surgery and in assessing them post-
operatively
• Coordinated interdisciplinary discharge planning with primary patients
• Educated and t rained family members and caregivers in wound care, prescription
i njections, post-op care, t racheotomy care, discharge instructions
• Trained staff in proficiency skills related to new technology (new IV and med
p umps, new dressing supplies and techniques)
• Basic Life Support, Pediat ric Advanced Life Support, and AED certified
T uality Internal Medicine in Hi l lsboro, OR
Lead Tr iage RN, Office Staff RN
1995 until 1996
• Triaged all medical calls and complete accurate computer record-keeping
• In charge of pulmonary function tests and EKGs
• Assisted physicians with in-office procedures like dressing changes,
catheterization, nebulizer albuterol t reatments, I M injections, colonoscopies
Doernbecher Neonatal Intensive Care Unit in Portland, OR
Night shift staff RN / weekend CNA
1992 until 1995
• Inpatient care of fragile neonates in incubators, ventilators
• Lab blood draws and gavage feedings
• Neonatal resuscitation team, on-call for high-r isk premature births
• Breast pump instruction and neonate care education for new mothers
Oregon Health Sciences University (OHSU) School of Nursing
G raduated 1994
Contact this candidate