Software Data

Jimmie Walker

**** *. *** ** ********, IA ***** - ********@****.*******.*** - 319-429-

1174

Profile:

. Established ability to analyze, troubleshoot and determine technical

problems.

. Academic G.P.A record, 3.300/4.0.

. Strong learner with skills in networking, software, hardware, OS, and

security applications.

. Established exceptional communication skills; established background.

. Great analytical and problem resolving ability, also very attention to

detail oriented.

Education Details:

Associates in Arts - Information Systems Estimated

graduation in 2010

Strayer University (On Line) Newington, Virginia

Certification: DCSE 2010 Softskills, A+ Certified Completion 2009,

Network+ Completion 2010 (Studying Security+, Linux+ and Server+ now)

Technical Qualification:

. OSs - Win 7, XP Home, XP Professional, Vista & UNIX.

. Software - Microsoft Office 2003 - 2007 (Word, Power Point, Excel,

Access, Outlook) Microsoft VB 2008 (minimal), Norton/McAfee Utilities,

Symantec Ghost32 Corp Edition, BartPE, VNC Server, VMware and Oracle

VM VirtualBox (basic knowledge).

Kill Disk & D BAN- Hard Drive Erasers

. Networking - TCP/IP, LAN/WAN, VPN, PAN & Wireless.

. Programming - language independent introductory course. SQL using

Oracle 10G,

X/HTML, CSS (basic knowledge)

Skills:

. Troubleshoot OSs at the Hardware level as well as Software.

. Installing and configuring of Applications, OSs, and Programs.

. Upgrade and replacement of internal and external components.

. Build computer and server systems via instructions and

manufacture documentation.

. Create, set up and manage User Accounts.

. Perform preventative maintenance.

. Install, configure, troubleshoot and manage scanners, fax,

copiers, and print devices.

. Perform system, data, backup and recovery.

. Set up, configure, troubleshoot, and manage wireless and wired

networks.

. Troubleshoot network connections at the physical level as well

as application.

. Using BartPE/Ghost32 to create image and reimage.

Experience:

DSI (Data Sciences International) IT Support Technician

12/01/09 - 02/01/10

. Overwriting/wiping of data on the hard drives of about 200 laptops and

desktops using DBAN and Kill Disk software programs

. Created an assets list using Microsoft Excel 2007

. Assisted in the server room doing network cable management and adding

users to DSI's network

. Installed Windows XP Pro &Home OS's on various computer platforms and

models

. Captured fresh ghost images and reimaged computers

. Imaging and reimaging performed via an external hard drive using

BartPE and Symantec Ghost v32 and pulled from DSI's network

. Performed complete system upgrades and data migration

. Flashed BIOS, troubleshoot boot issues at the hardware and software

level

Contact this candidate