Human Resources Management
Resume:
Angela Lunk
*** **** **. ( Dayton, Texas ***** ( ************@*******.***
Qualifications Profile
Dedicated, highly accomplished professional with diverse background
augmenting core skills, poised to provide outstanding service within
Contract Logistics / Administrative Support roles.
o Human Resources: Plan, develop and deliver training in both group and
one-on-one settings. Complete employee documentation and maintain
confidential files and information. Coordinate with HR department to
meet priorities. Track and monitor employee locations to support HR
needs. Thorough understanding of KBR policies and procedures.
o Administration: Conduct all office and operational administration
functions, including record-keeping, budgeting, documentation, and cross-
functional / multidepartmental coordination. Analyze and report on
metrics to support project goals and decision making; exceptional
technological skills and knowledge. 60 WPM typing skill.
o Logistics: Plan and manage personnel transportation, inventory and
supply shipments and all related aspects of logistics functions. Balance
many competing priorities in fast-paced environment demanding excellent
judgment and skill, consistently achieving goals while meeting quality
and deadline needs. Resolve problems rapidly and accurately; interact
with customers, colleagues and multinational individuals to provide high-
quality service.
o Strengths & Accomplishments: Exceptional organizer and project planner
with proven multi-tasking and priority management strengths. Detail
oriented, efficient and goal driven; excellent communication and
interpersonal skills among military, government and multinational
officials coupled with fluency in German and English. Proven skill
interacting and coordinating effectively among multicultural parties
with conflicting priorities.
Professional Experience
Service Employees international - C5 - Taji, Iraq
HR Generalist (2009 to present)
Responsible for the development, implementation and administration of
human resources programs, policies, processes and procedures designed to
attract, retain and reward employees globally in alignment with overall
business strategy. Under general supervision, and occasional direct
supervision. Develop core job competencies with existing procedures by
solving standard problems. Oversee all aspects of the internal job
posting process, create internal and external employee requisitions,
conduct and schedule interviews, process in-coming and out-going internal
job applications as well as creating employee transfer forms. Create all
personnel action notices and packages for leave of absence,
demobilization, promotions, terminations and international transfers.
Assist employees with the demobilization process and conduct exit
interviews. Prepare daily, weekly and monthly Human Resources reports
such as accountability, sensitive items, electrical credentials tracker,
personnel movement tracker, Matrix tracking report, Census report and the
logistics management review report. Update and maintain the Access
database daily. Prepare, update and maintain the organizational basis of
estimate and structure as well as the overall staffing plan for 500
employees. Work hand in hand with the headquarters strength management
team on cross leveling employees, de-scoping positions and the personnel
alignment reductions. Advise project controls of the budget impact and
creation or de-scope of positions. Assist the senior Human Resources
Generalist with administering counseling's, mediations and
investigations. Assist all employees with their day to day needs such as
electronic funds transfers, change of address, updating of W4 / 673 forms
and verification of employment. Maintain an over 700 employee file system
and archive files as necessary. Manage all administrative functions;
compile, analyze and report on metrics; prepare and deliver new hire
orientation and sexual harassment presentations to new hire and transfer
employees. Medium experience with badging and travel. Ensure employee
confidentiality at all times.
Service Employees international - USMI-SC Al-Hillah, Iraq
Logistics Coordinator / Container Manager (2006 to 2009)
Oversee all aspects of shipping container tracking and management,
interacting and coordinating with diverse, multinational government,
military / civilian officials and employees, and vendors to ensure
seamless operations and accurate, timely delivery; track and monitor
shipments, inventory and supplies. Manage 20 team members assigned to 9
logistics departments. Manage administrative functions; compile, analyze
and report on metrics; prepare and deliver presentations to senior
management and customers regarding project status. Manage comprehensive,
confidential and sensitive documentation; ensure compliance with company,
government and related regulations. Support Human Resources via
recordkeeping and personnel tracking; schedule transportation and manage
accommodations database. Implement use of formal container-management
principles on site. Key Achievements:
. Authored and implemented desktop operating procedures to govern
logistics department functions.
. Formally served as Logistics Supervisor during leave of absence.
. Developed and delivered classroom training for groups of up to 30
regarding container management, material requisition and ordering.
. Earned multiple commendations for high-quality performance,
dedication, and commitment to achieving objectives.
Service Employees international - USMI-Central Baghdad, Iraq
IT Desktop Analyst (2006)
Tracked and ensured security of communications, computer, and related
technological assets; managed service order requests and requisitions.
Communicated extensively with military, government and multinational
customers; operated and repaired laptops. Supported customer through work
/ service orders. Managed $500,000 budget and oversaw all administrative
and specific contract functions. Resolved IT problems; managed security
functions to include badging, materials security and contracts. Key
Achievements:
. Successfully managed and cleared up to 1,200 service requests monthly
for company and customer.
. Achieved high levels of accuracy in accounting for materials and
locating / tracking sensitive items.
. Received certificates of commendation for surpassing expectations and
providing exceptional service.
Service Employees international - USMI-Central Baghdad, Iraq
Administrative Specialist (2005 to 2006)
Directed all administrative requirements for logistics and transportation
departments, including scheduling of transportation, route development,
creating / tracking requisitions, compiling and analyzing data for
reports, forecasting workloads, and contract administration, among
others. Supervised 1 manager and 40 local nationals; managed badge-
procurement requirements from multi-national force Iraq (MNFI). Provided
transportation for company and customer individuals. Key Achievement:
. Expertly managed numerous complex and competing priorities to achieve
all goals accurately and on time.
Jones Oil Inc. / Stampede Fuels Inc. - Houston, TX
Driver / Dispatcher (2001 to 2005)
Managed timely deliveries of fuels and case goods to customers and served
as dispatcher for Stampede. Managed monetary transactions; developed and
managed comprehensive DOT-compliant documentation. Trained and coached
junior drivers.
Aaron H. Fink MD - Houston, TX
Administrator (1999 to 2001)
Conducted all office administrative and support activities; prepared
correspondence, managed record-keeping and ensured compliance with
complex, stringent regulations. Managed inventory and supplies; conducted
billing and invoicing. Interacted with customers and insurance companies;
analyzed and reported on information. Key Achievement:
. Successfully managed confidential patient information and related
administrative requirements for high-profile legal cases.
Educational
Background
Columbia Southern University - Orange Beach, Alabama
Associate of Applied Science in Business Administration, Human Resources
emphasis, anticipated 2011
GPA 4.0 (current)
Computer Learning Center - Houston, TX
Diploma, Computerized Business Systems, 1998
GPA 3.7
Certification:
Network Administrator (Novell), Microsoft Office Suite
Professional Development:
Container Management ~ Logistics ~ STEAM Storeroom Management ~ STEAM Work
Order Management ~ STEAM Materials Requisitions ~ STEAM Materials
Transactions ~ Code of Business Conduct ~ Office Administration ~ HazMat
Software:
Word, Excel, Outlook, Power Point, Access, Publisher, Infopath,
STEAM/MAXIMO, Quicken, SAP, EMTS ~ Employee Management Tracking System, IBS
CMM, Visio, Adobe Acrobat Professional, GSAF, GET IT, GSS, FRS, ETA
Electronic ~ Transportation Acquisition
Contact this candidate