Customer Service Sales

Lanore T. West

**** **** ***, *********, ** ***** 904-***-****

***********@*******.***

Objective: To obtain a position that will enhance skills in counseling,

teaching, administration, community/social health and community organizing

with an opportunity for personal growth and career development.

Education:

Florida A&M University Tallahassee, FL

Bachelor's of Science December, 2009

Psychology Major GPA: 3.7

Relevant Courses:

Abnormal Psychology, Experimental Psychology, Psychological Statistics,

Human Growth and Development, Educational Psychology, Community Psychology,

Social Problems

Skills and Abilities:

Certified in Microsoft Office (Excel, Access, PowerPoint, Word), Leadership

Training, Mass Communication, Excellent Speaking Skills, Team Working,

Creative, Tactile, Organized, Prompt

Honors and Activities:

PsyChi National Psychology Honors Society Dean's List

Programmed Action Activities Committee Honor Roll

National Council of Negro Women Church Auxiliary

Leader

Experience:

Episcopal Children's Services Jacksonville,

FL

VPK Specialist February, 2010-

November, 2010

> Computing child & provider files

> AWI/VPK child care policies

> Processing child & provider information

> VPK Parent Registrations/Round-ups

> VPK Provider Registrations

> Customer Service

Rattler Boosters, Inc. Tallahassee, FL

Secretary January, 2007-

October, 2009

> Processing athletic contributions

> Sales negotiator

> Customer service

> Creative planning for athletic events

> Fundraising

Student Accounts Florida A&M University Tallahassee,

FL

Receptionist January, 2006-May,

2008

> Answering and directing calls

> Faxing, filing, copying and computing documents

> Mailing letters

> Office paperwork

University of Virginia RPES Summer Internship

Charlottesville, VA

Research Intern-Dr. Stanton-Chapman's lab June

2008-July 2008

> Researched children's externalizing behavior

> Statistics training workshops

> Advanced writing workshops

> Presented research project at Leadership Alliance's National Symposium

Blue Cross Blue Shield PEBS Program Glen

St. Mary, FL

Data Entry Keyer June, 2004-June,

2005

> Computed medical claims

> Mailed and Faxed medical documents

> Directed calls

> Customer Service

References Available Upon Request

Contact this candidate