Ann-Marie Sharpe, ARM, RMPE
**** ******** ***** *********@***.*** Home: 561-***-****
Palm Beach Gardens, FL 33418 Mobile: 404-***-****
Summary
Risk Management & Insurance professional with diverse operational
experience; Identified and quantified various risk exposures making
recommendations to mitigate these exposures through risk transfer, risk
avoidance or risk retention programs. Demonstrated analytical and
technical skills to: formulate solutions, create policy & procedure,
provide business operations consulting, and communicate complex and
sensitive matters. Proven expertise in claims management, insurance
procurement, regulatory compliance management, budgeting, developing
internal controls, and financial management. Successfully developed and
implemented risk treatments that minimized impact on resources.
Loss Investigation Risk Identification Risk Assessment
Claims Management Contractual Risk Insurance
Transfer Procurement
Professional Experience
City of West Palm Beach, FL 2003 to 2010
Risk Manager
o Directed loss prevention programs; conducted activities for the
identification, evaluation, monitoring, reduction and/or elimination of
risk exposures.
o Analyzed insurance proposals prepared by broker, negotiated terms,
conditions and pricing.
o Reviewed contracts and lease arrangements for indemnification and
insurance provisions to ensure appropriate level of protection through
risk transfer and to minimize contractual liability. Developed risk
mitigation strategies.
o Applied best practice in the management of all claims including litigated
claims; general liability, workers' compensation, automobile, etc.
o Conducted loss investigation, negotiation and settlement arrangements.
Attended all mediations.
o Developed and analyzed claims data to identify loss trends, presented
recommendations to upper management
o Developed guidelines for the handling of property and casualty claims
o Managed all aspects of the City's property and casualty risk portfolio
including; General Liability, Cyber risk Automobile Liability, Public
Officials' Liability, Fiduciary, Workers Compensation, property and other
specialized coverages.
o Experience in loss forecasting, premium trending and financial reporting.
Implemented an enterprise wide approach for the identification,
assessment and treatment of risk exposures in order to minimize the
impact on City's resources and the environment.
o Prepared and administered risk budget of approximately $5 Million.
o Member of the Emergency Management team. First responder responsibility.
o Provided leadership to risk management staff to realize goals and
maintain best practice.
o Collaborated with stakeholders including City Attorney's Office,
department directors and City Administration on various risk reduction
initiatives.
o Significant knowledge of Risk Management Information Systems.
o Structured measurable performance standards for brokers, third party
administrators (Claims) and other service providers; increased
productivity, accountability and enhanced quality work processes.
o Effectively managed vendor relationships including third party
administrators and broker relationships.
o Knowledge of insurance company operations including, regulatory
compliance, underwriting, loss control and claims handling.
Hall County Board of Commissioners. Gainesville, GA 2000 to 2003
Risk Manager
o Directed the development and management of the county's property casualty
insurance program, including risk identification and analysis, Safety
program, claims administration and workers compensation program
management.
o Served as the County's resource on all insurance and risk management
related matters, including contract review, lease negotiations and
procurement as well as risk management and safety training.
o Managed Risk Management budget with emphasis on cost containment.
o Responsible for work place violence prevention and harassment training
programs.
o Identified cause of loss and introduced training necessary to avert
reoccurrence of losses
o Facilitated the marketing, purchasing and implementation of the County's
insurance portfolio by way of bid process. .
o Reduced loss frequency and severity by developing and administering
effective loss prevention programs
o Analyzed loss data and prepared reports providing loss projections.
o Chaired County wide safety committee.
AIG Claim Services Workers Compensation. Alpharetta, GA 1996 to 2000
Claim Specialist
o Conducted compensability investigation for injuries arising out of and in
the course of employment.
o Conducted coverage investigations to ensure applicability to loss
o Interfaced with physicians, attorneys, and insureds to resolve issues
o Managed litigated cases to ensure cost effective outcome
o Negotiated and settled cases equitably
Atlanta Casualty Companies. Norcross, GA 1993 to 1996
Claim Representative
Investigated, evaluated and negotiated liability and property damage claims
for multiple jurisdictions.
Progressive Insurance Company. College Park, GA 1988 to 1992
Claim Representative
Investigated, evaluated and settled claims. Identified fraudulent cases
and arranged further investigations. Negotiated fair settlement and
prepared defenses of claims.
Education
Bachelor of Business Administration, Risk Management and Insurance Major
Georgia State University
Professional Certification
ARM - Associate in Risk Management
RMPE - Risk Management for Public Entity
Professional Organizations
Florida Association of Self Insured
Executive Board Member
Second Vice President
Public Risk Management and Insurance Association
Past Chapter President
Risk & Insurance Management Society
Legislative Committee Member