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Management Insurance

Location:
Palm Beach Gardens, FL, 33418
Posted:
December 26, 2010

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Resume:

Ann-Marie Sharpe, ARM, RMPE

**** ******** ***** *********@***.*** Home: 561-***-****

Palm Beach Gardens, FL 33418 Mobile: 404-***-****

Summary

Risk Management & Insurance professional with diverse operational

experience; Identified and quantified various risk exposures making

recommendations to mitigate these exposures through risk transfer, risk

avoidance or risk retention programs. Demonstrated analytical and

technical skills to: formulate solutions, create policy & procedure,

provide business operations consulting, and communicate complex and

sensitive matters. Proven expertise in claims management, insurance

procurement, regulatory compliance management, budgeting, developing

internal controls, and financial management. Successfully developed and

implemented risk treatments that minimized impact on resources.

Loss Investigation Risk Identification Risk Assessment

Claims Management Contractual Risk Insurance

Transfer Procurement

Professional Experience

City of West Palm Beach, FL 2003 to 2010

Risk Manager

o Directed loss prevention programs; conducted activities for the

identification, evaluation, monitoring, reduction and/or elimination of

risk exposures.

o Analyzed insurance proposals prepared by broker, negotiated terms,

conditions and pricing.

o Reviewed contracts and lease arrangements for indemnification and

insurance provisions to ensure appropriate level of protection through

risk transfer and to minimize contractual liability. Developed risk

mitigation strategies.

o Applied best practice in the management of all claims including litigated

claims; general liability, workers' compensation, automobile, etc.

o Conducted loss investigation, negotiation and settlement arrangements.

Attended all mediations.

o Developed and analyzed claims data to identify loss trends, presented

recommendations to upper management

o Developed guidelines for the handling of property and casualty claims

o Managed all aspects of the City's property and casualty risk portfolio

including; General Liability, Cyber risk Automobile Liability, Public

Officials' Liability, Fiduciary, Workers Compensation, property and other

specialized coverages.

o Experience in loss forecasting, premium trending and financial reporting.

Implemented an enterprise wide approach for the identification,

assessment and treatment of risk exposures in order to minimize the

impact on City's resources and the environment.

o Prepared and administered risk budget of approximately $5 Million.

o Member of the Emergency Management team. First responder responsibility.

o Provided leadership to risk management staff to realize goals and

maintain best practice.

o Collaborated with stakeholders including City Attorney's Office,

department directors and City Administration on various risk reduction

initiatives.

o Significant knowledge of Risk Management Information Systems.

o Structured measurable performance standards for brokers, third party

administrators (Claims) and other service providers; increased

productivity, accountability and enhanced quality work processes.

o Effectively managed vendor relationships including third party

administrators and broker relationships.

o Knowledge of insurance company operations including, regulatory

compliance, underwriting, loss control and claims handling.

Hall County Board of Commissioners. Gainesville, GA 2000 to 2003

Risk Manager

o Directed the development and management of the county's property casualty

insurance program, including risk identification and analysis, Safety

program, claims administration and workers compensation program

management.

o Served as the County's resource on all insurance and risk management

related matters, including contract review, lease negotiations and

procurement as well as risk management and safety training.

o Managed Risk Management budget with emphasis on cost containment.

o Responsible for work place violence prevention and harassment training

programs.

o Identified cause of loss and introduced training necessary to avert

reoccurrence of losses

o Facilitated the marketing, purchasing and implementation of the County's

insurance portfolio by way of bid process. .

o Reduced loss frequency and severity by developing and administering

effective loss prevention programs

o Analyzed loss data and prepared reports providing loss projections.

o Chaired County wide safety committee.

AIG Claim Services Workers Compensation. Alpharetta, GA 1996 to 2000

Claim Specialist

o Conducted compensability investigation for injuries arising out of and in

the course of employment.

o Conducted coverage investigations to ensure applicability to loss

o Interfaced with physicians, attorneys, and insureds to resolve issues

o Managed litigated cases to ensure cost effective outcome

o Negotiated and settled cases equitably

Atlanta Casualty Companies. Norcross, GA 1993 to 1996

Claim Representative

Investigated, evaluated and negotiated liability and property damage claims

for multiple jurisdictions.

Progressive Insurance Company. College Park, GA 1988 to 1992

Claim Representative

Investigated, evaluated and settled claims. Identified fraudulent cases

and arranged further investigations. Negotiated fair settlement and

prepared defenses of claims.

Education

Bachelor of Business Administration, Risk Management and Insurance Major

Georgia State University

Professional Certification

ARM - Associate in Risk Management

RMPE - Risk Management for Public Entity

Professional Organizations

Florida Association of Self Insured

Executive Board Member

Second Vice President

Public Risk Management and Insurance Association

Past Chapter President

Risk & Insurance Management Society

Legislative Committee Member



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