Customer Service Management

Amy Kenney E-

Mail:***.******@****.***

N*** W***46 Cromwell Rd. Phone: 262-506-

8173

Germantown, WI, 53022

Objective:

EDUCATION

**** ********** ** *********-***** Falls River Falls, WI

Bachelors of Science Liberal Arts, Psychology

Specialty classes taken

. Animal Behavior . Developmental Psychology: Adulthood & Aging .

Health Psychology

. Developmental Psychology: Childhood & Adolescence .

Sex, Gender, Orientation

. Animal Welfare . Equine Management & Equitation .

Principles of Nutrition

. Genetics

SKILLS

. Learned and observed how animal react to different stimuli (Animal

Behavior)

. Societies reaction on an aging population (Developmental Psychology:

Adulthood & Aging)

. Physical explanations for psychological conditions (Health

Psychology)

. Infant to puberty psychological development (Developmental

Psychology: Childhood & Adolescence)

. Gender association from birth (Sex, Gender, Orientation)

. Weighted issues in animal rights (Animal Welfare)

. Observation and care taking of horses (Equine Management &

Equitation)

. Measuring out dietary necessities of livestock (Principles of

Nutrition)

. Learned how to identity hereditary traits for breeding purposes

(Genetics)

WORK HISTORY

Dicks Fresh Market River Falls, WI 06/2010 -

09/2010

Cashier

Customer service, I operated a cash register, helped people find what they

needed, stocked shelves, and cleaned spills.

Cracker Barrel Old Country Store Germantown, WI 06/2007-

08/2009

Cashier

Customer service, I operated a cash register, helped people find what they

needed, stocked shelves, and cleaned spills.

Culvers River Falls, WI

04/2009-05/2009

Team Member

Customer service, welcomed customers, cleaned up spills, and ran food out

to customers.

Perkins Family Restaurant River Falls, WI 09/2008-

04/2009

Hostess

Customer service, welcomed customers, helped organize the seating

selections and served drinks.

UWRF- Residential Life River Falls, WI 05/2008-

08/2008

Student Custodian

Sweeping, mopping, resetting dorm rooms, moving furniture, carpet cleaning,

vacuuming, laundering linens and removing trash.

Absolute Driving Academy Menomonee Falls, WI

01/2008

Secretary

Office work, I filed paperwork, entered new students into the computer, and

answered phone calls.

Brisco County Wood Grill and Saloon Menomonee Falls, WI

05/2007-06/2007

Hostess

Customer service, welcomed customers, helped organize the seating

selections, and I operated a cash register.

Waitress: Taking people's orders, delivering the food, carrying heavy

trays, cleaning spills, organizing the waitress area.

Pick 'n Save Germantown, WI 10/2004-

08/2006

Cashier

Customer service, I operated a cash register, helped people find what they

needed, stocked shelves, and cleaned spills.

Baggier: I bagged people's groceries, lifted heavy objects, cleaned spills,

and brought in carts.

Awards and accomplishments:

Employee of the month (Cracker Barrel Old Country Store 06/2007)

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