Manager Management
Resume:
William Serrano
Rowland Heights, CA. 91748
Objective:
To obtain a career position that utilizes my management experience and
technical expertise in the metal finishing industry.
Core Competencies:
A results oriented technical business manager with strengths in strategic
planning, organizing and executing of short and long term projects, lean
manufacturing and continuous improvement practices, team performance
optimization, outsourcing, program development and analytical problem
solving (root cause analysis and corrective action). Skills in leading,
coaching and with the ability to communicate at all levels of the
organization on technical, documentation, administrative and financial
aspects.
Extensive experiences in the metal finishing industries with a very strong
technical background in plating and coating processes, chemical analysis
and control, waste water treatment, hazardous material management,
EH&S/OSHA training and compliance, Clean Air (CAA), Clean Water (CWA),
CERCLA, RCRA, TSCA, CUPA, Pollution Prevention (P2) and NADCAP.
Experience:
Metal Surfaces, Inc.
Bell Garden, California
Operation Manager
8/2008 to Present
. Responsible for all production, scheduling, budgeting and
environmental compliance for the Cadmium, Chrome, Zinc, Copper,
Nickel, Tin/Lead plating and chromate operations.
. Streamlined manufacturing operations by standardizing all processes,
system and procedure. Resulted in 98% on-time delivery of products to
customers, reduced process cycle time by 60% and reduced work in
process by 30%.
. Participated in the successful accreditation of NADCAP (AC7108)
chemical process.
. Assisted in the development of the site Environmental Management
System (EMS), utilizing cross-functional teams to identify and address
significant environmental impacts.
. Interfacing with regulatory agencies (EPA, OSHA, AQMD, CUPA, Water
District, Sanitation District), and top management in order to
maintain compliance with air, water and waste regulations.
American Faucet and Coating
Vista, California
Plant and Finishing Processing Manager
3/2004 to 12/2008
. Responsible for P/L control, budgeting, scheduling, engineering,
environmental, health and safety for Chrome plating, polishing,
Powder/PVD coating and assembly operations.
. Oversaw all facets of chemical laboratory operations, which included
managing lab technicians, implementing control plan for chemical
analysis and Waste Water.
. Leading teams in the use of lean manufacturing. As a result of key
value engineering initiatives, increased first pass yield from 86% to
96%.
. Streamlined manufacturing operations by standardizing all processes,
system and procedure. Resulted in 98% on-time delivery of products to
customers, reduced process cycle time by 60% and reduced work in
process by 30%.
. Provided site environmental regulatory compliance for air emissions,
waste water treatment, solid waste management and hazardous materials
management.
. Interfaced with regulatory agencies (EPA, OSHA, AQMD, CUPA, Water
District, Sanitation District), and top management in order to
maintain compliance with air, water and waste regulations.
Quaker City Plating
Whittier, California
Plant Manager
11/1992 to 3/2004
. Responsible for all production, scheduling, quality and environmental
compliance of multiple plating and coating processes, including:
Copper, Nickel, Chrome, Pearlbrite Nickel, Sulfamate Nickel, Bronze,
Brass, Blacks, Silver, Gold, Platinum.
. Implemented cost reduction programs, continuous improvement projects
and team activities; which resulted in an increased of sale by
$150,000 per month; reduction in rejection rate by 15% and reduced
employee turnover to 4%.
. In charge of a General Manager, Environmental Manager, 7 leads and 130
employees.
. Successfully maintained compliance to all company, state and federal
regulatory reporting requirements.
. Oversaw all facets of chemical laboratory. Managed and improved waste
water process to ensure high efficiency treatment and compliance with
local, state and federal regulations.
Certificate and Training:
. HAZMAT, HAZCOM, HAZWOPER, EH&S, AESF/EPA, CUPA, OSHA
. Knowledge of NADCAP certification process and requirements
. Familiar with Military Standards and AMS plating specifications
. Extensive training in Surface and Metal Finishing
. Wastewater Treatment and Recycle Technology
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