Career Objective

Quality Assurance professional with 3 years of experience in Manual and

Automated testing looking for a position in the area of Software Quality

Assurance and Testing that will allow me to align my skills in your

organization to the most efficient manner.

Career Summary

> Significant Manual and Automation testing knowledge and have hands on

experience with Quick Test Professional (QTP).

> Experience in analyzing functional specifications and used cases,

business requirements and business rules to write detailed test plans,

test procedures, execution of test scenarios.

> Experience in analyzing the actual results against the expected results,

creation of test data and automation of test cases.

> Excellent understanding of Software Development Life Cycle (SDLC) models.

> Used Quality Center to write test plans and test cases.

> Created manual and external scripts to check GUI and Functional features.

> Expertise in Developing Requirements Traceability Matrix (RTM), Meta

Data Repository (MDR) Capturing Data Flow from multiple sources.

> Expertise in performing testing on various Operating Systems which

includes Solaris 2.5 Windows 7 Windows 98 SE Windows Vista

Windows XP SP2.

> Well versed with Testing web applications and portals on different

browser environments such as Firefox, MS IE 6.0, 7.0, 8.0 & beta 9.0,

Google Chrome and Safari.

> Expertise in Microsoft Visio software to design business process

modeling, process flow diagrams and work flow diagrams.

> Designed test scenarios for different user groups based on system

requirements, solution diagrams, help files and screen mock ups.

> Expertise in problem solving and bug tracking using Quality Center,

Rational Clear Quest, and Test Director.

> Worked with developers and Project Managers on Post Test results.

> Familiar with various Defect Tracking tools (Bugzilla, OnTime 2009,

Quality Center 9.0, Bugaware, and JIRA).

> Ability to work with all stakeholders of the project to deliver a

quality software product that meets the customer goals in terms of

time, scope and cost.

Technical Skills

Testing & Selenium (IDE-RC-Grid), Quality Center/Test Director 9.0,

Defect Tracking Bugzilla defect tracking tools, Win Runner, QTP, Load

Tools Runner

Methodologies SDLC, black/white box testing, manual/automated testing,

database testing, mainframe and web application testing,

unit testing, load/ regression/ stress testing,

performance testing, GUI regression and usability,

testing, integration testing, functional testing, boundary

testing, ad-hoc testing and bug reporting and tracking.

Operating Windows XP Professional/Vista/2000/95/98, LINUX and UNIX

Systems

Database Oracle 8i, Microsoft SQL Server 2005

Utilities MS Office, MS Visio

Browsers Firefox, MS IE 6.0, 7.0, 8.0 & beta 9.0, Google Chrome and

Safari

Academic Experience

Point Park University

Department: MBA (Business Department) Sep 2010 -

Till Date

Working as Graduate Assistant assisting professors in the research

projects.

Department: Natural Sciences and Engineering Technology

May 2009 - Aug 2010

Worked as a Lab Assistant where my responsibilities involved assisting

students with problems in operating computers.

Training

Pittsburgh Tech Training

Sep 2010 - Dec

2010

Extensive Training in QA Software Testing

Had undergone advance training on QA and software testing covering topics

on Manual Testing concepts that included Testing concepts, Quality

Fundamentals covering quality assurance and quality control, SDLC models

such as Waterfall, Prototype, Iterative, Agile, RAD and RUP. Different

levels of manual testing such as Unit Testing, Integration Testing, System

Testing, Regression Testing, Integration Testing, User Acceptance testing,

Stress and Load Testing. The course also covered Black Box and White Box

testing concepts. The course also covered Testing process in detail which

included Performing Test Strategy, Test Planning, Test Design, Test

Execution and Defect Reporting. The course also covered automation tools

such as Load Runner, QTP, Quality Center and Selenium and highlighted the

benefits of automated tools vs. manual testing and when automated tools

should be used.

Course Work

Omni Prepaid

www.omniprepaid.com

www.giftcards.com

www.mycoupons.com

www.giftcardscorp.coms

As part of the course, I worked on an extensive web project that included a

shopping cart application for Omni Prepaid Group, owner of GiftCards.com.

GiftCards.com provides prepaid Visa debit cards to consumers and

corporations to expend as gifts, rewards, or incentives. GiftCards.com

currently services thousands of corporations for their gift card needs

including 25% of the Fortune 1,000. GiftCards.com, LLC is headquartered in

Pittsburgh, PA. The shopping cart included 5 stages that are designed like

a wizard. I wrote almost 1000 test cases for the application that included

200 cases for each stages that included card selection, card info, billing

info, shipping info and check out process.

Responsibilities:

. Worked in QA team in Omni prepaid for various business related

sites.

. Validate the reliability of all Omni Prepaid Applications and

support key processes in the SDLC.

. Write Test cases according to the business and technical specs

. Execute manual Testing for different Omni prepaid Applications.

. Participate in Project Requirements Gathering.

. Maintain the help desk ticket.

. Enter calls into help desk.

. Solicit user feedback for completed Help desk ticket.

. Create knowledge base Articles.

. Monitor and maintain global error database.

. Maintain up to date test cases.

. Write and review Release notes with enhanced images of different

requirements.

. Execute testing in production environment after deployment.

. Create basic SQL queries.

. Provide suggestions for improving Application usability.

Environment: Windows XP & Server 2003, HTML, DHTML, XML, PHP, MYSQL,

Quality Center, Manual Testing.

Professional Work Experience

Client: Accurate Group Inc

Oct 2007 - Nov 2008

Position: QA Analyst

Project: Consultant Database

Team Size: 4 Consultants

Environment: Windows 2000, QTP, Load Runner, Oracle, MS SQL Server 2000,

UNIX, Micro Soft Visio, HTML.

Accurate Group Inc head quartered in Lincolnshire, IL, is well known in

providing consulting services both in house and abroad. This project

allows the client to have the online documentation & managing personnel

records of the consultants submitted to the requirements and list of the

consultants who are placed. It offers online and user-friendly solution,

designed to track the consultants submitted, interviewed, placed and

rejected which is also helpful in tracking the number of placements made

by each recruiter. It leads to time and cost savings through the use of an

integrated, self-service and embedded workflow. This turns Data into

action by providing a map that allows the clients to have an idea of the

number of consultants submitted, interviewed and rejected.

Responsibilities:

> Conducted Requirement Analysis.

> Created and documented test plans, test cases and test scripts to

perform Regression, User Interface and Functional Testing using QTP.

> Set up the Testing Methodology for the QA department, and generated

various documents to enable uniformity in recording the test process

and results throughout the company.

> Modified the test cases according to business requirements whenever

it's needed as well as whenever any new release has been delivered.

> Preparation of bug Profile and assigning the severity and priority as

per the Project state and phase of development.

> Performed build verification tests with QTP.

> Conducted Result analysis using online monitors and graphs to identify

bottlenecks in the server resource using Load Runner.

> Used Microsoft Visio software to design Business Process Modeling,

process flow diagrams and work flow diagrams.

> Wrote SQL Statements to extract Data from Database to verify the

output Data of the reports.

> Used UNIX shell scripts for monitoring the servers during testing

sessions.

> Verified all the build or release related issues and resolve then

through discussion with business analysts with the users approval.

> Attended several walk through meetings with the Business Analysts,

Project Manager and developers and provided feedbacks accordingly.

Client: India Bulls Credit Services Ltd, India.

Nov 2005 - Sep 2007

Position: QA Analyst

Project: Personal Loan Application Database

Team Size: 5

Environments: VB, Oracle, SQL, UNIX, Windows 2000, QTP, Test Director.

India Bulls Credit Services Ltd is a leading financial institution which

provides personal loans. The project Personal Loan Application Database is

a web-based enterprise-wide solution for online application of personal

loans which enables the loan applicants to fill in the details online as

the first step towards the loan application. It provides an in-house

communication and management system that provides access to the applicant's

details, manage documents and integrate day-to-day operations and loan

processes. It offers a complete Intranet solution to the sales department,

televerification department, field verification department and credit

department.

Responsibilities:

> Tested web-based personal loan processing application to be used by

India Bulls Credit Services Ltd to verify the customer's eligibility

for the loan and execute necessary steps of the loan process.

> Performed Functional, Regression, User Interface and User Acceptance

Testing.

> Designed and executed Test Plans and Test Cases generated Test Scripts

and Test scenarios.

> Implemented the life cycle of QA methodology which included planning,

capturing, creating, executing reporting and tracking the defects

using Test Director.

> Involved in the Review of Requirements Specification with functional

manager and technical specialists of the application.

> Reported Test defects using Test Director.

> Used SQL to execute SQL queries on the Oracle Database.

> Involved in creation and maintenance of Test Matrix and Traceability

Matrix.

> Analyzed test results using reports and graphs generated in Test

Director.

> Worked on Test Director in setting up and Customizing Project entities

for Defect Module Screens.

> Maintained and systematized the documentation process.

> Performed Functional tests using Standard, and Text Checkpoints in QTP

> Enhanced QTP scripts by inserting conditional statements and checks in

VB Script

> Further used VB Script to perform other tasks such as importing excel

sheet into QTP data table.

> Participated in various meetings meant for enhancement and

modifications of applications, following client request.

> Conducted Risk Analysis and interacted with developers to resolve

bugs.

> Actively participated in inspections and walkthroughs.

Education

> Pursuing MBA in International Business, Point Park University

Expected Date of Graduation: April 2011

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