Human Resources Customer Service
Resume:
Tina Otte
Summit, NJ 07901
SUMMARY: A Human Resources Administrative professional with recruiting and
hiring experience. Seeking a Human Resources Assistant position in a
corporate environment or agency.
Proven track record of maintaining a high volume of responsibility while
managing multiple tasks in a fast-paced Human Resources office. Exceptional
organizational, time management and customer service skills. Skilled at
managing materials that have a high level of confidentiality, creating
professional documents and maintaining employee information in PeopleSoft.
Strong PC experience with proficiency in Word, PowerPoint, Excel, Lotus
Notes, ADP Enterprise, ADP Virtual Edge and Concur Expense System.
Excellent communication skills, both written and verbal, and able to
present to groups.
HUMAN RESOURCES EXPERIENCE
Human Resources Administrative Assistant (Contract Position)
8/2010 - 9/2010
Schindler Elevator Corporation, Morristown, NJ
. Responsible daily administrative support to Human Resources manager.
. Responsible for new hire process including: preparing offer letters,
sending new hire packets, processing background checks, monitoring
drug testing results, and scheduling interviews.
. Provided customer service support for the Human Resources department.
. Prepared expense reports using Concur Expense System
. Arranged travel reservations for Human Resources manager.
Human Resources Intern/Volunteer
5/2009 - 9/2009
Scripps-Mercy Hospital, San Diego, CA
. Managed employee files.
. Audited employee files for JCAHO compliance.
. Verified medical licenses of new hires
Human Resources Administrative Assistant
7/2006 - 6/2008
Morristown Memorial Hospital/Atlantic Health, Morristown, NJ
. Provided daily administrative support to Human Resources management
team.
. Responsible for new hire process including: prescreening candidates,
new hire documentation, background checks, ensuring new hire
compliance with facility guidelines, scheduling orientation and
training, scheduling drug testing, and entering hire information in
PeopleSoft for over 60 new employees per month.
. Provided customer service support within the Human Resources
department. Met directly with public and provided guidance for
applications.
. Assisted in planning and participation in recruiting events for highly
specialized positions resulting in over 35 hires per year.
. Maintained employee information in PeopleSoft for over 1500 employees
and posted job descriptions with recruiting software.
OTHER WORK EXPERIENCE
Ann Taylor/Sales Associate
2010 - Current
San Diego, CA/Short Hills, NJ
. Provides client service.
. Maintains and implements visual standards.
. Achieves individual sales goals and supports store sales goals.
Donor Research Assistant
6/2005 - 7/2006
Morristown Memorial Health Foundation/Atlantic Health, Morristown, NJ
. Expert use of Lexis-Nexus to research over 100 donor prospects per
week in support of a wide variety of fundraising activities.
. Conducted in-depth research on individuals, corporations, and
foundations using a variety of donor and fundraising database software
applications including Raiser's Edge.
. Assisted in the identification, rating, and screening of potential
donors to the foundation resulting in over $1 million in annual
donations.
. Maintained confidential database of VIP donors.
Program Coordinator
5/2004 -8/2005
Myhelan Cultural Arts Alliance, Long Valley, NJ
. Hired and supervised art faculty and managed Myhelan's Art School.
. Developed and produced a variety of educational and interpretive
programs, lectures, concerts and tours reflecting the themes of
changing exhibitions.
. Promoted and marketed Myhelan's art exhibitions and educational
programs.
. Wrote grant proposals and sought funding for the educational programs
and art exhibitions.
. Acted as a liaison between the community and local organizations
promoting art exhibits and art awareness.
. Oversaw and managed the educational budget for Myhelan's Art School.
Program Coordinator
6/1998 - 7/2003
Plainfield Community Outreach, Grace Episcopal Church, Plainfield, NJ
. Responsible for managing the Plainfield Community Outreach Educational
and Community Service Programs to provide a soup kitchen and after
school programs for at-risk girls.
. Hired and supervised a volunteer staff of over 30 members and 5
program assistants.
. Instrumental in the development and expansion of 501(c)(3) community-
based programs.
. Granted $350,000 in sponsorship funding through Lucent Technologies
and New Jersey Department of Education.
. Researched and wrote grants, submitted applications, and prepared
grant reward reports.
. Created an instructional video for the school district promoting
diversity education.
EDUCATION
B. A. English Literature, Rutgers University, New Brunswick, New Jersey
(1999)
PROFESSIONAL MEMBERSHIPS
Society for Human Resource Management, Member
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