Project Manager Sales
Resume:
Misa Dee (Misty) Caffey
*** ******* **** ( CHAPEL HILL, NC 27516 ( 919-***-**** (
*******@*********.***
Objective
HR Operations/Continuous Improvement/ Project Manager--
Allowing for parlay of demonstrated management skills/organization,
continuous training and improvement ideas implemented to increase
employee productivity and job satisfaction.
Operations / Senior Administrative Skills
SPHR Performance Management Safety Department
HR Department Startup Payroll and Benefits Startup
HR Policies & Procedures Administration Excellent
Orientation & On-Boarding HR records management Problem-solving skills
HR Program/Project to create continuous
Management improvement plans
Professional Experience
MEGAWATT SOLAR INC. - HILLSBOROUGH, NC SOLAR TECHNOLOGY FOR UTILITY
SCALE POWER GENERATION FIELDS.
HR /Safety Lead, March 2007 to Present Office Manager,
Initial 6 months of business start up
Promoted to create and implement a full spectrum of HR operations,
systems and programs. Worked with senior management to create HR policies
and procedures; recruit, hire and train employees; managed all aspects of
payroll, administering benefits enrollment and programs, overseeing
disciplinary action, managing leave of absence programs and personnel
records. Assisted with annual flex-enrollment meetings, resolved
conflicts between employees and insurance carriers, and performed exit
interviews.
Key Results:
< Demonstrated success in continuous improvement, writing personnel
manuals, company policies, job descriptions and management reports.
< Facilitated Safety committee; OSHA compliant with best work practices,
policies and documentation in place. Weekly Safety Training for R&D
facility
< Introduced company's first formal performance review program, using
SMART goals to align day to day performance with company values,
vision and performance.
FREEDOMCARE - Chapel Hill, NC
A Medicare third party biller for wound care products directly shipped to
the patient per doctor's instruction.
Co-owner/Sales Team, 2003-2004
Along with operations duties in the office as a partial owner, my
responsibilities throughout middle and western North Carolina were to sell
this service to Wound care facilities, hospitals and related care offices.
Coordinated and trained all doctors and support staff on service. Business
closed due to low receivables from Medicare.
1994-2003 stay at home mom/community volunteer
Kraft foodservice - Louisville, KY
Territory Sales Manager/Sales Team, 1991-1994
Achieved continuous sales/profitization growth by building and servicing
customer base as a business consultant. Responsible for 37+ accounts with
a sales plan of $1.5 million. Exceeded plan consistently. Top ten
producers two years in a row.
dillard's department stores-regional headquarters - Little Rock, AR.
Division Training Coordinator/Personnel, 1989-1991
HR liaison for 15 stores; Trained store management in computer systems,
sales motivation, sexual harassment, and effective hiring and evaluation
practices. Coordinated orientation and training of new college graduates
to onboard into Store Operations or Buyer's assistants positions. Part of
operations conversion team for two new chain store acquisitions, Ivey's
(Charlotte) and DH Holmes (Louisiana). Traveled extensively. Reported to
division Vice President.
PARISIAN department stores- Huntsville, AL. and Montgomery, AL.
Executive associate, Huntsville, AL. 1987-1988
Children's Area Manager- Promoted to New Store Opening Management Team
1988-1989
Education & Certifications
UNIVERSITY OF TENNESSEE - KNOXVILLE, TN.
Bachelor of Science in Human Ecology-Major in Merchandising; Minor in
Business, 1987
professional Experience Of Note
PROFESSIONAL DEVELOPMENT:
< SPHR (Senior Professional in Human Resources), from Duke University
Continuing Education January 2009
< Member of Society for Human Resource Management (SHRM)
< OSHA Compliance and Workplace Safety from Rockhurst University Continuing
Education Center October 2008
< Presently taking Access data base training.
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